Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Came in to store today and was served by Ewan who was polite and very professional was smooth and plesent visit will be returning
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
345 reviews
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Been fabulous
Been fabulous, libby was very understanding and was an excellent customer experience
27 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Karen,
Thanks for the lovely review and fantastic support for Been.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Came in to store today and was served by Ewan who was polite and very professional was smooth and plesent visit will be returning
26 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Taylor,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was incredibly helpful and…
Chloe was incredibly helpful and nothing was too much bother. Talked everything through and explained.
26 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mathew and luke were absolutely amazing…
Mathew and luke were absolutely amazing with helping very friendly and welcoming.
24 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Natash,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ewan was a pure delight and very…
Ewan was a pure delight and very knowledgeable fixed every issue i had and couldnt ask for better service , a credit to your company please give this man a holiday and a raise thank you :)
23 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Process that was explained to me-…
Process that was explained to me- understanding of what I wanted.
Broke things down.
Friendly and down to earth
23 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jo,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Catlin was friendly
Catlin was friendly, and she explained everything vividly to my satisfaction. She was respectful and had time you us.Excellent customer service delivery
22 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Maxy,
Thanks for the lovely review and fantastic support for Catlin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was great
Matthew was great! Great service, friendly and very knowledgeable. Will come in to use him again.
22 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Heather,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Gary,
Thanks for the lovely review and fantastic support for Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jena was very helpful and professional
Jena was very helpful and professional
19 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew from Middlesbrough store is…
Matthew from Middlesbrough store is fantastic helped me set up my new phone
15 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Linda,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Tracy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Chelsea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, answered all our questions. Great customer service and very pleasant manor.
12 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey BJD,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, very helpful, and tried to get best deal possible
12 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
"Hey Sally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Hannah from Middlesbrough branch has…
Hannah from Middlesbrough branch has kindly helped and assisted me today 10.07.2026. She kindly sorted out all of my problems with Vodafone thank you.
10 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Abdul,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great time here today and well…
I had a great time here today and well attended to bu Libby and Andy. I am so happy to be attended to by them. I will always use Vodafone and refer them to my friends and family.
9 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sunday,
Thanks for the lovely review and fantastic support for Libby and Andy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Mr. Mattew was very patient to all our queries and did everything quite smoothly and efficiently
6 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Harshita,
Thanks for the lovely review and fantastic support for Mr. Mattew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was exceptional in the store…
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute pleasure in meeting him today and he is huge asset to the business. First class customer service throughout.
4 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Alister,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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