Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... See more
I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more
Company replied
This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing
Company replied
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Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
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Popped in for help in changing to a sim only deal we spoke to Lydia who was most helpful and helped us a lot would highly recommend.

Reply from Vodafone UK - MerryHills
Lydia was really helpful and really pleasant. She explained everything throughly. I am really happy with the help she gave us.

Reply from Vodafone UK - MerryHills
Very good service, lorelei was very helpful and professinal all the way through the process.

Reply from Vodafone UK - MerryHills
Sam .s was very pleasnt and verey helpful and expalend everything me and very polite very will mandard

Reply from Vodafone UK - MerryHills
Me and my wife came to upgrade our phones and simran was so helpful! Thank you for the help.

Reply from Vodafone UK - MerryHills
Came in to upgrade my contract with Vodafone today, Simran was so helpful and very kind helping us transfer all of our stuff over to the new phones. Thank you!

Reply from Vodafone UK - MerryHills
Inda Was very very helpful! went above and beyond!

Reply from Vodafone UK - MerryHills
Came into store again and was served by inder. He explained to me how i move my apps and to delete stuff as i am a complete technophobe! Thanks inder.

Reply from Vodafone UK - MerryHills
Upgraded my phone recently. New plan explained and very helpful update and configuragion from Demy on the fay.
Would hihly reccomemd.

Reply from Vodafone UK - MerryHills
Sam has been an absolute star, really friendly and patient with me and my dad. Sorted everything out now. Thank you :)

Reply from Vodafone UK - MerryHills
Demi was incredible and went above and beyond to help transfer all my data to my new phone from my old phone thank you so much for the help I wouldn’t of been able to do it without you

Reply from Vodafone UK - MerryHills
Thank you so much for your help, very polite person, and I'm glad in autumn that she solved my problem. Thank you very much again.
Emily youa are best of the best!

Reply from Vodafone UK - MerryHills

Reply from Vodafone UK - MerryHills
Fantastic service from Ryan and Lydia! They couldn’t have been more helpful especially as there was a problem with my phone. Very professional and made a lot of time without rushing me to sort out the problem. 10/10!

Reply from Vodafone UK - MerryHills
Very good easy understanding my issue and sorted easily

Reply from Vodafone UK - MerryHills
Ryan in the Vodafone store was very helpful with the whole sales process and transferring my data

Reply from Vodafone UK - MerryHills
Lydia was really helpful upgrading mine and my husbands phone. She also set me up with a great deal on a new tablet and moved everything from my old phone to my new one.

Reply from Vodafone UK - MerryHills
I was served by Lydia at the Merry Hill branch.
Lydia acted in my best interests in securing a competitive two year sim deal.
Excellent service from a knowledgeable member of staff.

Reply from Vodafone UK - MerryHills
LYDIA AT Meryhill was extremely helpful,patient snd uderstanding of my request for assistance with my phone and emails.

Reply from Vodafone UK - MerryHills
Great customer service, very helpful and explained everything we needed to know. We were served by Lydia at the Merry Hill branch in Dudley.

Reply from Vodafone UK - MerryHills
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