Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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See what reviewers are saying
I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more
Company replied
This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing
Company replied
I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - MerryHills
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
461 reviews
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Merry hill - Sam
I have created a Trustpilot account just for this! The service I have received with Vodafone has always been done but I visited the merry hill shop last week for an upgrade, usually I do it online but I wasn’t sure what I wanted! I met an advisor there called Sam, she made me so comfortable and made it so easy to understand the process, I haven’t had two payments before and it was a bit daunting. But she made it easy and now I feel at ease!
21 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Kirsty,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5* for Sam
5* for Sam, she explains things so it’s easy to understand and just makes the whole process so simple! Always get great service and definitely recommend to family and friends
25 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Jess,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy helped me set up my phone
Demy helped me set up my phone. She was great. Thank you.
28 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had 2 issues with my phone and was…
I had 2 issues with my phone and was served by Demy. She was so polite, patient and professional. She was lovely. I wasn’t rushed and she explained everything to me. Thank you Demy.
27 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sharon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great customer service from Simran
Upgraded my phone at Vodafone’s Merry Hill store. Simran was really helpful. Polite, friendly and knowledgeable. Explained the details and sorted out the pricing. Set up my new phone without any bother. Great job Simran.
25 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Bradley,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - MerryHills
Hey Lilieth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a new phone today and I was served…
Had a new phone today and I was served by Demy. Very happy with the service I received.
17 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Janet,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Swapped my phone bill as another one was too expensive, I got served by Lydia and she was a gem!!
11 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Bethany,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia sorted our broadband and sim…
Lydia sorted our broadband and sim upgrade out for us, amazing service
6 April 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Visit
Inder was very helpful and was able to answer all my questions when i came to the store. He made my visit swift and provided alternative options for me. Im very happy with my experience in the store
31 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ajay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Inder
Great service from Inder, sorted me out with a great deal and awesome service
31 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Sam
Vodafone offer great deals on phones and Internet. When we visited Sam in the Merry Hill centre she was polite and extremely helpful in providing us with a good service.
11 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Annette,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - MerryHills
Hey Courtney,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely service from Demy
Lovely service from Demy. She guided me on my next steps on upgrading my phone.
21 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service from Demy
Amazing service from Demy. Highly recommended and extremely helpful.
21 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Maddy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy
Demy, was great at advising me on my next upgrade. Fantastic service.
21 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Lalaine,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful and explained everything easily! Thank you for your help today! Sam from Merry Hill was great!
18 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Kim,
Thanks for the lovely review and fantastic support for Sam from Merry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lost my phone recently and being a…
Lost my phone recently and being a technophobe Inder was very helpful. Helped me with locating my phone which was in Oldbury. Top service.
15 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey there,
Thanks for the lovely review and fantastic support for Inder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good offer and great customer service…
Good offer and great customer service from Lydia.
7 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Oluseye,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim deal
Popped in for help in changing to a sim only deal we spoke to Lydia who was most helpful and helped us a lot would highly recommend.
7 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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