Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Location
Switch locationUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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See what reviewers are saying
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gillingham
Written by the company
Contact info
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
4.9
Excellent
308 reviews
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Kate in Vodafone
Kate was fantastic and really helped me to look at all Apple phone options as I wanted to sticks with what I knew. I was able to look through refurbished phones as well as the latest models and didn’t feel pushed into getting the latest or most expensive. I was asked all the right questions when it came to what I use my phone for including if I go abroad which I had forgotten about and got a really great EU roaming package. I have been with Vodafone for years and always find the customer experience brilliant. Thanks to Wayne as well for assisting Kate when it came to showing me the orange colour of his own phone and collecting mine. Both of them were very helpful and welcoming.
6 March 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey V Madden,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful
Dylan was so helpful, I was hesitant to change providers but he helped make the process from start to finish so easy.
21 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful and explained…
Adam was very helpful and explained everything. Completed my upgrade with no problems.
2 March 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Sonia,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, was happy to go through all the options with me to find what suited me best. Friendly and professional
28 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Stephanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Anna was very efficient and friendly…
Anna was very efficient and friendly today. I also visited last week and Chloe was equally as helpful and bit very knowledgable
28 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey John,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and extremely helpful service…
Friendly and extremely helpful service thank you. Served by Anna who excellent thank you
24 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Nikki,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam has been a fantastic help both…
Adam has been a fantastic help both times that I have visited recently would highly recommend
23 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Overseas phone use
Went in for advice regarding using my phone abroad, ended up with new, improved contracts! My husband's new contract even reduced in price! Thanks to all the helpful advice from Adam!
23 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff (Josh and dylan)
Great staff (Josh and dylan)
Sorted my new contract with no fuss
21 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Hempstead Valley
Anna was really helpful and explained everything throughly. She was polite and answered any questions I had. Excellent customer service
21 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Ellen,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful and knowledgable
18 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Kimberley,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gillingham
Hey TheIan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh was very knowledgable and helpful.
Josh was very knowledgable and helpful.
14 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very welcome and very helpful with what…
Very welcome and very helpful with what I needed for my self and my son. Would recommend Wayne to family and friends to help the with their phones
13 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was friendly and very approachable…
Adam was friendly and very approachable and resolved my issue efficiently
13 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Wayne helped me resolve my issue today…
Wayne helped me resolve my issue today very efficient and friendly
11 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Vince,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from wayne today
Great service from wayne today. Fantastic and easily explained our deal
10 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly service from Wayne and very…
Friendly service from Wayne and very nice young man
10 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was very nice today
Dylan was very nice today, great service in store. Most helpful staff
9 February 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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