Josh was super helpful with a complex issue I had today. Everything was explained thoroughly and I was given step by step instructions to complete my purchase as they were out of stock in store. All r... See more
Company replied
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Josh was super helpful with a complex issue I had today. Everything was explained thoroughly and I was given step by step instructions to complete my purchase as they were out of stock in store. All r... See more
Company replied
Joshua was very patient, friendly, and took his time to explain every step of the process. He went above and beyond and managed to resolve all my queries. I would recommend him without any reservation... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
Joshua (Raven) was so friendly and helpful. I had a great experience buying my new phone. What a lovely change to have someone make eye contact and engage in intelligent conversation.
Company replied
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Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
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Josh was super helpful with a complex issue I had today. Everything was explained thoroughly and I was given step by step instructions to complete my purchase as they were out of stock in store. All round great experience. Thanks Josh with glasses!

Reply from Vodafone UK - Gillingham
Becca was amazing in store today very prpfessional

Reply from Vodafone UK - Gillingham
Becca was friendly and great service

Reply from Vodafone UK - Gillingham
Josh W was so helpful and kind. Made my upgrade so easy! Highly recommend! Thank you 🥰

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Wayne and Anna are have been very helpful and gave us a great deal... Miles better than the O2 store around the corner. A+++

Reply from Vodafone UK - Gillingham
Very helpful, quick service. Anna and Wayne were brilliant. Knew their stuff

Reply from Vodafone UK - Gillingham
Josh was exceptionally helpful when purchasing iPhones and iPad, very knowledgeable, friendly and professional. Explained everything clearly and concisely

Reply from Vodafone UK - Gillingham
Wayne was perfect today and set up my new phone everything works and fully checked. Amazing. Thankyou.

Reply from Vodafone UK - Gillingham
Joshua was very patient, friendly, and took his time to explain every step of the process. He went above and beyond and managed to resolve all my queries. I would recommend him without any reservations.

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Wayne and Dylan were both excellent in store. Fantastic attitude and worked really well for us.

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Joshua (Raven) was so friendly and helpful. I had a great experience buying my new phone. What a lovely change to have someone make eye contact and engage in intelligent conversation.

Reply from Vodafone UK - Gillingham
Kate and Wayne were both fantastic and very helpful. Both extremely knowledgeable and friendly. Amazing service.

Reply from Vodafone UK - Gillingham
Becca and Wayne were both very helpful today. Outstanding support for me today fantastic service.

Reply from Vodafone UK - Gillingham
Anna was great today. She helped me in store save money on my contracts and I really appreciate all the help highly recommended her

Reply from Vodafone UK - Gillingham
Anna and Dylan have been great at helping me with my phone and saving me money- recommend them two to everyone

Reply from Vodafone UK - Gillingham
Brilliant service yet again from Vodaphone. Connor was very professional and helpful. Good welcoming atmosphere either no pressure and got a fantastic deal. Keep up the good work

Reply from Vodafone UK - Gillingham
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