Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Location
Switch locationUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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See what reviewers are saying
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gillingham
Written by the company
Contact info
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
4.9
Excellent
307 reviews
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Josh has been brilliant and very…
Josh has been brilliant and very helpful.
Thank you very much
14 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hi Joanna, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
10/10 service
Becca Dylan and Anna were so helpful and sorted me out a new phone quickly when mine wasn’t working! They did me a really good price and helped me out in every way! 10/10 service! I will defo be returning for any future phone issues!
13 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic shop
Fantastic shop, went in to get some advice and help on phone. Dylan was very knowledgable and answered many questions
13 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey June,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca was a legend
11 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Allun,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca was very very helpful and…
Becca was very very helpful and knowledgeable.
8 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met Josh 3 few times in Vodafon…
I met Josh 3 few times in Vodafon gillingham shop. Josh is brilliant asset for you. He is working above and beyond with the customers. He is always cool and smiling and has good skills in solving problems.
7 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Ahmed,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca was very friendly and…
Becca was very friendly and professional and sorted out my query.
5 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Les,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Becca
Fantastic customer service from Becca, helped me with exactly what I needed
2 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Mel,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service and very…
Great customer service and very knowledgeable
2 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Connor was very helpful and made things…
Connor was very helpful and made things easy for my elderly parents to understand.
1 August 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Miss Zoe,
Thanks for the lovely review and the fantastic support you’ve shown for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service
Very good customer service, becca was very good at explaining the details of the offer a few times with how I struggle to understand and made it a very pleasant experience and made me feel very comfortable.
30 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anna at hempseatd valley has been…
Anna at hempseatd valley has been exceptionally helpful very plesant and your lucky to have her! Look after her :) helped me sort out my phone
28 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Bill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Experience
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable.
They arranged a great deal, saving us money, took the time to explain everything and answer all our questions of which there were many.
Thank you Connor and Dylan
26 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Jones,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor and Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Anna who got me a great deal…
Spoke to Anna who got me a great deal on my sim only. Always get a great service from this shop and Anna she seems always willing to help and support each time I’ve been in for advice. I Would recommend they all seem happy to offer help.
2 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Lee,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My mums phone got stolen Friday and…
My mums phone got stolen Friday and come in to Vodafone today and was helped by the lovely Josh & Wayne who helped sort everything out and get my mum a new phone sorted
20 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Charmaine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Josh was super helpful with a complex…
Josh was super helpful with a complex issue I had today. Everything was explained thoroughly and I was given step by step instructions to complete my purchase as they were out of stock in store. All round great experience. Thanks Josh with glasses!
19 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Cassie,
Thanks for the lovely review and fantastic support for Josh .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca was amazing in store today very…
Becca was amazing in store today very prpfessional
16 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Alan,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becca was friendly and great service
Becca was friendly and great service
16 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Lisa,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh W was amazing
Josh W was so helpful and kind. Made my upgrade so easy! Highly recommend! Thank you 🥰
15 July 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Hayley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gillingham
Hey Lee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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