Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
Great service from Dave in Bromsgrove, I was going to leave as I had a bad experience with Vodafone but Dave has put faith back into Vodafone for me x
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Namira served me today and she was excellent, was extremely helpful and listened to my problem and told me how to fix it straight away. She has also approved a dongle for me, I am very grateful . Thank you

Reply from Vodafone UK - Bromsgrove
Excellent work from the team at bromsgrove. Cian and Namira were perfect and got me a great deal on my sim and broadband! They even had to deal with a difficult customer which they handled perfectly. 10/10

Reply from Vodafone UK - Bromsgrove
I got the right phone for my needs and I got to take it away today.
Cian was helpful and friendly

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was very helpful and friendly. She was very knowledgable with all my questions and would definitely come back if I needed more help.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Came here today to lower my phone bill. Cian was so helpful and friendly, thanks for all your help!!

Reply from Vodafone UK - Bromsgrove
Namira served me today at Vodafone and it was a very polite friendly and professional smooth interaction
Lovely girl

Reply from Vodafone UK - Bromsgrove
Came in with a top up issue moved xx over pre to post

Reply from Vodafone UK - Bromsgrove
Cian was exceptional and very knowledgable very helpful

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Namera Great service. Multi tasked with multiple customers in store, but remained calm and polite throughout. Great credit to the team.

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and knowledgeable about the products. A great pleasure to deal with.

Reply from Vodafone UK - Bromsgrove
Namira served me she was very professional and helpful.

Reply from Vodafone UK - Bromsgrove
Fabulous service Cian thank you very helpful and efficient :)

Reply from Vodafone UK - Bromsgrove
Namira served me today
Had a nice service from Namira in Vodafone Bromsgrove today, she was really kind and explained everything for me. I now have a new phone which I’m happy with and even managed to get it cheaper!

Reply from Vodafone UK - Bromsgrove
Namira was super helpful today..gave clear and simple advice .
Also we didn't have to wait which was a bonus. Great service thanks

Reply from Vodafone UK - Bromsgrove
Service is great. Cian was so good and found me a great deal. I would recommend to everyone.

Reply from Vodafone UK - Bromsgrove
Kai and Chloe gave me fantastic service and helped me out while being so friendly

Reply from Vodafone UK - Bromsgrove
Namira was amazing - we had lots of questions/queries and she went through everything and resolved all issues

Reply from Vodafone UK - Bromsgrove
Namira served me today and I was very pleased with the support and help I received from them transferring from one phone to another. Thank you Lesley

Reply from Vodafone UK - Bromsgrove
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