I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
Location
Switch location69 High Street, B61 8AQ Bromsgrove, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️
Company replied
Came into store and spoke faheem and imran, both were great and made sure I understood everything before committing to the contract. Highly recommend
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bromsgrove
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
69 High Street, B61 8AQ, Bromsgrove, United Kingdom
4.9
Excellent
546 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited Bromsgrove store about my existing contracts, ended up saving over £150 a month and even changed my home broadband which is half the price of what it is now and faster!
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halved my monthly bill for WiFi AND given me faster speeds so it works out cheaper and better! Cian and Imran were so helpful, friendly and knowledgable and are truly a credit to Vodafone, staying well beyond closing time to help me. Sorting these contracts out is something I've been meaning to do for a while but kept putting off, I'm so glad I've done it and wish I'd have done it sooner now! Thank you again Cian and Imran, top lads and well and truly a credit to the company!
30 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Faheem is friendly guy he is help me about sim card and new phone Thank you Faheem
24 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey there,
Thanks for the lovely review and fantastic support for Faheem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store and spoke faheem and…
Came into store and spoke faheem and imran, both were great and made sure I understood everything before committing to the contract. Highly recommend
22 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hi Paige, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great help and support
Great help and support. Really useful informative conversations. Left feeling confident in my Vodafone account.
20 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped into Vodafone Bromsgrove this…
Popped into Vodafone Bromsgrove this morning to try and reduce my contract, greeted perfectly by Faheem talked me through everything and helped me reduce my costs, he is an absolute credit to the company you have made me a very happy customer
18 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke with Cian to query existing sim…
Spoke with Cian to query existing sim only contracts & potential for phone upgrade. Very knowledgeable and helpful - all sorted.
17 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Richard,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, very pleased with the service. Faheem was a credit to Vodafone. Many thanks Colin meacham.
16 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Colin,
Thanks for the lovely review and fantastic support for Faheem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into Vodafone about my internet
I went into Vodafone about my internet, I spoke to Faheem who was really good at his job, he managed to get my phone and inter reduced, the staff were really good
15 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Was very please with the way we were…
Was very please with the way we were served and very please with everything Faheem the gentleman has done for us 😀
14 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Faheem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cian,very helpful and knowledgeable
Cian,very helpful and knowledgeable . Walked me through everything
10 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Narinder and cian at the Bromsgrove…
Narinder and cian at the Bromsgrove store Great service friendly staff thank you for your help.
10 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to the Bromsgrove store to sort…
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.. As a result I actually saved money as they help organise my account so I actually left with a much better Broadband deal, new handset and data roaming package.. Thank to yoy both really helpful, knowledgeable and fun to deal with.. A credit to Vodafone 👍👍
9 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and very friendly and…
Very helpful and very friendly and helpful best phone shop in Bromsgrove
8 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Rob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bromsgrove
Hey Abby,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cian at Vodafone Bromsgrove has been…
Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️
4 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Hilary,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Faheem was a perfect gentleman
Faheem was great . Very knowledgeable and helpful.
3 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Angela,
Thanks for the lovely review and fantastic support for Faheem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Faheem!
2 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hi Mike, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Imran was fantastic and really assisted…
Imran was fantastic and really assisted in our complex situation. He went over and above to help and get us a new phone and reduce payments moving forward. Thank you
2 July 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey Becky,
Thanks for the lovely review and fantastic support for Imran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service today served by…
Great customer service today served by Cian 😃
26 June 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Would give no stars if I could
Would give no stars if I could. My phone broke. As I can’t be without a phone due to being emergency call out for my daughter and my disabled father. My only option was to take out another phone plan despite paying for the faulty one. There is £470 left of the plan and Vodafone will only offer £250 of that back. I have spent 9 hours(!!!) trying to resolve contracts I was forced to take that shouldn’t have ever been changed. I was told I HAD to take them out as the phone contract o was on no longer existed. The men in the shop were intimating and when I was told I would be called back I wasn’t. This occurred 3 times and I was cut off twice. They only accept incoming calls. I had to take time off work unpaid. The specialist care team can’t offer anything further. So likely to be stuck with a replacement refurbished phone I don’t need and a new one. I have been a customer for over 25 years. Avoid at all costs!
13 June 2026
Unprompted review
Reply from Vodafone UK - Bromsgrove
Hi there. We’re sorry to hear about your experience, Vic , and the frustration caused while trying to fix your phone. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.