Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
Great service from Dave in Bromsgrove, I was going to leave as I had a bad experience with Vodafone but Dave has put faith back into Vodafone for me x
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
Written by the company
69 High Street, B61 8AQ, Bromsgrove, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing knowledge and holds the perfect vodafone vibe.
Love how they wanted to support me and my three / vodafone issues all in 1 sweep.
Cian was the advisor.

Reply from Vodafone UK - Bromsgrove
Very good helped me out did me a good deal and sorted both phones and WiFi 5 star review from me!!!

Reply from Vodafone UK - Bromsgrove
Served by Naren, Fantastic service, very knowledgeable and welcoming. Brilliant and highly reccomend

Reply from Vodafone UK - Bromsgrove
Service was great thanks to Cian,thanks again Neil.

Reply from Vodafone UK - Bromsgrove
My son lost his phone and cian was so helpfull and advised me what to do he is a lovely person and is a credit to Vodafone

Reply from Vodafone UK - Bromsgrove
Namira served us today all very helpful & friendly
Highly recommended

Reply from Vodafone UK - Bromsgrove
Cian and the team at bromsgrove Vodafone were amazing today when I went in to upgrade my phone and plan. Cian explained everything clearly and saw how I could save money which at the moment is a bouns. I would thoroughly recommended the branch to anyone thank you

Reply from Vodafone UK - Bromsgrove
Namira served me today she was excellent- very knowledgeable and a delight to deal with. A credit to the company

Reply from Vodafone UK - Bromsgrove
Cian was extremely helpful and knowledgeable and dealt with our new phone contract in a timely manner. Cian was very friendly and found us the best contract.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Cian served us today he was very professional and helpful and saved us a lot of money and improved our contracts

Reply from Vodafone UK - Bromsgrove
Namira served me today
Very welcoming and helpful
Took time to listen to what I needed help with. Really helpful. Thank you Namira

Reply from Vodafone UK - Bromsgrove
Namira served me today she was professional, friendly and super helpful! Great service and all sorted with a new phone

Reply from Vodafone UK - Bromsgrove
Namira got me a good deal with a complicated set of contracts

Reply from Vodafone UK - Bromsgrove
Anis was very helpful and gave an honest assessment regarding which phone would be best for my needs. He was friendly and approachable. Although new to the role he managed all the new systems well.

Reply from Vodafone UK - Bromsgrove
Cian, Chloe, Anis were all extremely helpful and did everything to help me out.

Reply from Vodafone UK - Bromsgrove
Namira was amazing. Very helpful and really friendly.

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was Very friendly and trustworthy explained every that was question will recommended others to come defo

Reply from Vodafone UK - Bromsgrove
Namira was incredible with her customer service today. She couldn't help me enough. Brilliant knowledge and really went the extra mile to help me. Her patience and assistants was really appreciated.

Reply from Vodafone UK - Bromsgrove
Namira served me today and was informative and very helpful.

Reply from Vodafone UK - Bromsgrove
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.