The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more

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See what reviewers are saying
Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more
It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more
My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more
Company replied
Company details
About VISAGOV
Written by the company
Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.
You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.
You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.
Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.
Based in Barcelona, Spain, we’re here to support you at every step of the process.
Contact info
Avenida Via Augusta 15-25, 08174, Sant Cugat del Vallès, Barcelona, Spain
- +34935476278
- support@visagov.com
- www.visagov.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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Bad expirence
No contact regarding the application. They don't respond to emails, they don't answer the phone. No information for a week, and I fly out in 2 days. I feel cheated and I will lose my vacation!
My visa proces nr is VNMVGAKPHT7843FZJ8HW3U7H3

Reply from VISAGOV
Very quick service and positive response
Almost 4 months ago
Almost 4 months ago, e-Visa was sent, I thought it would arrive quickly in 1-5 days. it's ok

Reply from VISAGOV
It was ok
It was ok, but when I go to the USA their ESTA is more straight forward.
More user friendly.
But thank you, it was not bad, I am saying just in case you will improve it. 👍

Reply from VISAGOV
It was easy practical and smooth
Everything was good and well done!
Just one suggestion.
thank you. You were quick and that is very important. Only suggestion: make the document easier to find for those who have to prove that they are staying with a host family.
it was quick and easy
it was quick and easy. I am very pleased with it ,I received the lletter back the next day,
thankyou soo much
Carmen Arbo

Reply from VISAGOV
Task was completed quickly
30 hours later and still nothing
30 hours later after applying for Australian tourist visa from UK and still nothing... have missed flight now.

Reply from VISAGOV
Speed and reliability
It was great because I completed the…
It was great because I completed the info and received my visa.
Excellent service
All went quite smoothly
All went quite smoothly, visa was granted swiftly. Documentation to be uploaded posed a few problems as I needed both my laptop and phone. Would be simpler if screenshot were acceptable.
Your services are intact
Your services are intact, but the procedure for reimbursement of differences needs to be reviewed.
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