The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more
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See what reviewers are saying
Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more
It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more
My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more
Company replied
Company details
About VISAGOV
Written by the company
Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.
You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.
You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.
Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.
Based in Barcelona, Spain, we’re here to support you at every step of the process.
Contact info
Avenida Via Augusta 15-25, 08174, Sant Cugat del Vallès, Barcelona, Spain
- +34935476278
- support@visagov.com
- www.visagov.com
4.0
Great
785 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
all service are excellent
14 April 2026
Unprompted review
Reply from VISAGOV
Dear balogun tommy ozzy,
Thank you so much for taking the time to leave us your review! We are thrilled to hear that you had a great experience with our team.
Your feedback means the world to us and serves as a great motivation to keep providing the best service possible. We look forward to seeing you again soon!
Best regards,
Visagov Team
Does not disclose price which is 8 times the price of the actual visa
Looks like an official visa provider. Does NOT disclose the amount and then charged $200 for a $25 visa. Refusing to issue a refund.
17 June 2025
Unprompted review
Reply from VISAGOV
Thank you for your feedback, and apologies for the delayed reply. We’re sorry to hear you felt the pricing wasn’t clear and that you’re unhappy with the outcome.
To clarify, Visagov is a private visa application assistance agency and is not affiliated with any government. Our total price may include a service/processing fee in addition to any applicable government fees.
We do our best to be clear throughout the application process, including providing a price breakdown before payment. If this wasn’t clear from your side, we’d like to understand what happened and improve it.
Please contact us at support@visagov.com with your application/reference number (and the email used on the order), and we’ll review your case.
Best regards,
Visagov Team
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY.
I applied for a visa to Ivory Coast and after ONE MONTH of nothing (despite me checking and asking questions that were dismissed and only vaguely answered), it was two weeks out until my trip. I panicked and applied through another website and got the visa in 2 DAYS. How is it possible that this "reputable and legit" company (as they claim) can still have nothing after all that time but I was able to get it in 2 days from the other? They are also refusing to give me a refund (surprise). DO NOT USE THIS COMPANY IT IS A SCAM.
13 February 2025
Unprompted review
Reply from VISAGOV
Thank you for your feedback—we’re sorry for the stress this caused, especially so close to your trip. We also apologize if any of our replies felt vague; that’s not the experience we aim to provide.
Visagov is a private visa application assistance agency and is not affiliated with any government. Once the application is submitted, processing times are determined by the authorities and can vary due to factors outside our control.
If you’re open to it, please contact support@visagov.com with your application/reference number and the email used on the order. We’d like to review the communication, understand what went wrong, and use your feedback to improve how we support our clients.
Best Regards,
Visagov Team
I tried to obtain a VOA for Indonesia…
I tried to obtain a VOA for Indonesia whilst in South Africa, I followed the entire process and eventually authorised the payment. To date I have not had a single communication from VISAGOV.com, I had to make use of another service provider to obtain the Indonesian VOA and my money has not been refunded to me. I have tried to log a query with the company and have not received any feedback
17 November 2024
Unprompted review
I need my refund I had to pay again on…
I need my refund I had to pay again on arrival this page was scam if not I want my refund
9 October 2024
Unprompted review
Reply from VISAGOV
Hello, I am very sorry about this. Please send me your Order ID so we can investigate what happened. Thank you!
I was double charged for the visa- the online payment turned to be freud
I was charged the visa fee at the airport in Nepal, though I had paid for the visa through your site. The payment reciept which was sent to me by you was a freud. I claim my money back.
31 May 2024
Unprompted review
Reply from VISAGOV
Hello, please send me your Order ID so we can investigate what happened with your visa. Thank you!
Ruth
It was very easy to do and it was timely. The customer service response was great. Would highly recommend to my friends.
3 June 2024
Unprompted review
Do not use this company
Do not use this company. Absolutely terrible service. 3 months from initial application for my Australian visa and still no visa. Of note all they have managed to do is to attach an unknown persons details to my visa application then showed my application as processed. When alerted to this I was informed I would have to pay again for another application as it could not be altered. Really. You don't need to use this company. Do it yourself by applying for your visa direct to that countries website. Its also cheaper.
You've been warned
Update. This company never came back to me in any form despite their response. I've since flown to Australia using my own application process. And it was cheaper.
28 March 2024
Unprompted review
Reply from VISAGOV
Hello Jeremy,
I am very sorry about your experience and to see there was an issue with personal details. Please send me your Order ID so I can check with my colleagues what we can do.
Thank you!
It is very easy and convenient to do…
It is very easy and convenient to do the application. The service is very speedy. It is very helpful for me to organize my holiday early enough.
10 March 2024
Unprompted review
Insurance policy not requested
I applied for an esta to go to the usa. This has been accepted and I have received confirmation. However, whilst doing so an insurance policy was created, that I did not request. Payment of which has been taken from my credit card. I have emailed regarding this but have received no response.
2 March 2024
Unprompted review
simple
simple, clear even for foreigners (mastering the english language), easy going, based on straightforward questions and answers (very logic to french minds at least), a good tool.
28 February 2024
Unprompted review
I am delighted to provide a review of…
I am delighted to provide a review of my recent experience with the e-visa application process for Egypt. Within a remarkably short timeframe of three days, my application was swiftly approved, reflecting an efficient and expedited process. Additionally, the communication regarding supplementary entry requirements has been notably clear and comprehensive, contributing to an overall positive service experience.
28 February 2024
Unprompted review
Easy to use and website issued visa…
Easy to use and website issued visa right on time.
19 February 2024
Misleading handle "visaGOV"
I interpreted "gov" to mean that it was an official site through which to organise my visa for Nepal. Had I known I could do it directly through the Nepalese Embassy I would not have used Visagov. I had no idea, for example, that I cannot get the visa until 15 days before departure. I could have got it quicker directly. I'd love to get a refund and start all over, but i don't know how to organise this
12 February 2024
Unprompted review
When I was in a hurry
I realized I needed a visa to be able to travel to Azerbaijan and got it in the same day! Amazing service!
I will come back whenever I need a visa
12 January 2024
Thank you for your cooperation in…
Thank you for your cooperation in obtaining a visa. Ladies and gentlemen, who are applying for a fast visa for a country, visit visagov, they will apply for and deliver the fast visa.👍👍👍👍👍
Omid
1 February 2024
Unprompted review
Excellent job by the memers of visagov. I have so pleased to get quick response .
Visa Gov is truthful and co-operative for their service.
I have so pleased to get their cooperation .
25 January 2024
Unprompted review
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