Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was looking to save money on my dogs Loxicom as it was very expensive at the vets , so looked into on-line alternatives so came across Viovet on line and got a quote it was so much cheaper even with t... See more
Company replied
I always return to Viovet for prescription required medication for my German Shepherds. Why pay extortionate prices at the vets when you can save money using Viovet? I have been using Viovet for ma... See more
Company replied
Everything is seamless from start to finish. It’s so simple to place an order and is delivered quickly, I’ve been ordering prescriptions and non prescription items and the price is great too. Much che... See more
Company replied
Company details
Written by the company
VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.
VioVet Ltd's Details
Written by the company
- Tel: 01234 907860
- Mon-Fri 9am-5pm
- FREE delivery available from £35
- Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information
Contact info
1a Progress Park, MK42 9XE, Bedfordshire, United Kingdom
- 01234 907860
- support@viovet.co.uk
- www.viovet.co.uk
4.7
Excellent
125K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Always quick delivery
8 August 2026
Reply from VioVet
Good Evening
Thank you for your positive trust pilot review. We are pleased to know that you have always enjoyed our quick delivery times from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.
Many Thanks
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you found our company efficient, our website great, and our delivery service excellent. We truly value your feedback.
Many Thanks, VioVet.
I ordered 6 boxes of Imove Active for…
I ordered 6 boxes of Imove Active for humans. Only 5 were delivered. I have phoned twice and emailed twice attaching photographs of the delivery box. I am still waiting for a respobse
8 August 2026
Reply from VioVet
Good Evening
Thank you for your trust pilot review. We apologize for any inconvenience caused.
We have looked at our support data base and there are no emails from the registered email address linked to your order.
Just to clarify, Our Customer Service Department email address is - support@viovet.co.uk.
A member of our manager team will email you directly to assist you further. We appreciate your feedback and we do Hope to value your custom again soon.
Many Thanks.
Sadly Everything went wrong from my…
Sadly Everything went wrong from my order and communication to cancelling my order in the end and ordering it from another company.
11 August 2026
Reply from VioVet
Good Evening
Thank you for your trust pilot review. We apologize for any inconvenience caused.
A member of our management team will contact you directly VIA the registered email address on your order to assist you further.
We appreciate your feedback and we do Hope to value your custom again soon.
Many Thanks.
I ordered my pup a repeat but the next…
I ordered my pup a repeat but the next day the vet changed her diet and I got 7 bags of treats on a repeat, can I cancel please 🙏
8 August 2026
Reply from VioVet
Good Evening
Thank you for your trust pilot review.
You can email your request directly to us at
Support@viovet.co.uk and a member of Our Customer Service Team will action this and respond to you to confirm.
Many Thanks.
My Little Birdy Jo Jo
Ordered my Parrot food from Viovet .as my regular store has stopped stocking it
Good website easy and delivery was really quick.
Very Impressed.
Will be using them all the time 10 out of 10.
Mrs Lainey Sher
Macmerry
Scotland
14 August 2026
Reply from VioVet
We're so pleased to hear that you found our website easy to use and that your parrot food arrived quickly! It's wonderful to know you were very impressed with our service and plan to use us regularly. Thank you for the fantastic 10 out of 10 rating!
Many Thanks, VioVet.
First class prescription service
Your service is always first class on the prescription side. It's just a pity that you have dpd as your courier with there selected time that can't be changed and cannot put in a safe place. When your out all day 1/2hr drive away and house is open fronted to the road it's a worry that the little box could be stolen.
15 August 2026
Reply from VioVet
We're glad to hear you're happy with our prescription service. We understand your concerns about the delivery limitations and the worry of leaving a package unattended. We appreciate you bringing this to our attention.
Many Thanks, VioVet.
They deliver what I've paid for on…
They deliver what I've paid for on time, which is what I expect when I buy something. (I'm not sure why that deserves 5 stars! These surveys are a ruddy nuisance.)
11 August 2026
Reply from VioVet
We appreciate you taking the time to share your feedback. We are glad to know that we met your expectations by delivering your order on time. We understand that surveys can sometimes feel like a bother, and we value your honest perspective on the experience.
Many Thanks, VioVet.
Reply from VioVet
Good Evening
Thank you for your positive trust pilot review. We are pleased to know that you have received an all round excellent service from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.
Many Thanks
excellent service and delivery
15 August 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you experienced excellent service and efficient delivery. We truly value your review.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that your dog food was delivered on time and with care. We truly value your feedback.
Many Thanks, VioVet.
Quick delivery and good price
Quick delivery andmuch cheaper than buying meds at the vets
15 August 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you experienced quick delivery and found our prices to be much more affordable than purchasing medications at the vets. We truly value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you found our company great to order from and that you received fast deliveries. We truly value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you found our pricing great, the ordering process easy, and your delivery very quick. We truly value your feedback.
Many Thanks, VioVet.
Good quality food arriving when you…
Good quality food arriving when you said it would very good customer service
8 August 2026
Reply from VioVet
We're delighted to hear that you received good quality food and that it arrived as expected. It's wonderful to know you experienced very good customer service. Thank you for your positive feedback!
Many Thanks, VioVet.
Everything about the order was WRONG
Everything about the order was WRONG. Then they are asking for photos of wrong item sent. It’s to much hassle when it was there mistake. Terrible, never again!!!!!!
15 August 2026
Reply from VioVet
Good Afternoon
Thank you for your trust pilot review. We apologize for any inconvenience caused.
We have a process in place where if a customer does unfortunately receive an incorrect item we would request a photo so we can review it , and to see where we went wrong.
We appreciate your feedback and we do Hope to Value your custom again soon.
Many Thanks.
Excellent service
Excellent service. Arrived a day before it was even due too! Will definitely order from here again.
15 August 2026
Reply from VioVet
We're delighted to hear that you received excellent service and that your order arrived a day earlier than expected. It's wonderful to know that you will definitely order from us again!
Many Thanks, VioVet.
very very good thank you
8 August 2026
Reply from VioVet
We're so glad you enjoyed your experience. Thank you for your very kind words!
Many Thanks, VioVet.
Reply from VioVet
Good Afternoon
Thank you for your positive trust pilot review. We are pleased to know that you have received an excellent service from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.
Many Thanks
Reply from VioVet
We appreciate your positive feedback. We are pleased to hear that placing your order was easy and that your delivery arrived quickly. We value your feedback.
Many Thanks, VioVet.
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