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Victory Cruise Lines Reviews 

436
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, attentive, and professional, often going above and beyond to ensure a pleasant experience. The service is frequently described as first-rate, with many appreciating the excellent dining and overall attention to detail. Reviewers highlight the delicious and varied food, comfortable accommodations, well-organized excursions, enjoyable entertainment, and the ship's cleanliness. However, some customers also noted concerns regarding the facilities, specifically the small size of cabins and showers, which presented challenges for movement and dressing. Additionally, a few people mentioned difficulties with mobility access on excursions and boat ramps, and some found certain excursions or entertainment options to be less engaging or poorly managed. There were also occasional remarks about food quality being subpar or dining room timing and seating arrangements being inconvenient.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting the friendly, thoughtful, and... See more

Product

Customers had positive experiences with the product, particularly praising the excellent food and beverage... See more

Quality

Consumers generally express satisfaction with the quality of various aspects, particularly highlighting the... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with many expressing dissatisfaction with the small size... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely everything was great! The staff, cleanliness, food, excursions, and atmosphere were definitely spot-on. If I had to make a suggestion, it would be better accommodations to those that had... See more

Rated 5 out of 5 stars

The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

Rated 5 out of 5 stars

Everyone was great. Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was jus... See more

Rated 5 out of 5 stars

Small ship cruising provides many benefits. No wait for restaurant seating. Plenty of seating at lounges & bars. Strangers become friends quickly. The crew is extraordinarily attentive & helpful. Our... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

436 reviews

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4.5

All reviews

(436)

405 reviews in the last 12 months

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Rated 5 out of 5 stars

Crew was absolutely amazing!!

The staff/crew of Victory Cruise were so patient and caring to our family. Our circumstances were unique compared to other cruisers in the past, however they still went above and beyond for our group to not only be accommodating, but make sure we had a wonderful cruise.

9 July 2026
Rated 3 out of 5 stars

First River Cruise

The staff was wonderful except for one man Eduardo that was a waiter. He was awful. The rest of the staff were WONDERFUL! Room Suite small. Single bed so not much room. Food was always great but more variety would be nice. They had great alcohol selection. Entertainment was great. The guy that would talk about the excursions was very boring and didn't make sense. Iv been on a ton of big ships so this was first river cruise. Definitely missed the pool and casino on the other ships.

9 July 2026
Rated 5 out of 5 stars

Absolutely everything was great

Absolutely everything was great! The staff, cleanliness, food, excursions, and atmosphere were definitely spot-on.

If I had to make a suggestion, it would be better accommodations to those that had mobility issues. I know as a foreign-registered boat you don't have to, but it would be nice. I felt really bad for those folks that were struggling to go up and down the boat ramp and travel any distances.

9 July 2026
Rated 5 out of 5 stars

Great Lakes cruise on Victory II

Everything on our Victory Cruise through the Great Lakes was great. The staff was welcoming, friendly and accommodating. I love that they always greeted me by name and never hesitated to make sure I was comfortable. The food was very good ay every meal and the bar staff made sure our drinks were refreshed as needed. Our cabin was kept clean and we appreciated the chocolates with turn-down service. The included excursions were a nice bonus, however I was disappointed that the Cuyahoga Valley tour did not include seeing the waterfall, which was clearly featured in every excursion brochure. And in the same day, the tour of Stan Hywet was almost entirely filled up with a tour of the house, with not enough time to explore the beautiful gardens. And at the Niagara Falls excursion, there was only time to take the boat ride and no time to see the visitor center or the view of the falls from their lookout spot. Perhaps going forward, you may consider removing one or two of the later excursions so that we have time to explore more before the deadline to get back on the ship. I was on the Victory II and would like to offer a special shout out to our dining room attendant Candido, our bartender Sachin, our room steward Ivon, and The Grill staff of Wayan, Uno and Rahul. Also kudos to the talented band and especially the singers. They were very good and offered a variety of music. I will not hesitate to recommend Victory Cruises. Thank you.

7 July 2026
Rated 5 out of 5 stars

Excellent everything

Well organized. Pleasant staff. Excellent food with perfect portions and outstanding presentation. Stateroom cleanliness perfection. Music terrific. Excellent everything.

5 July 2026
Rated 5 out of 5 stars

What made our experience so great was…

What made our experience so great was the staff on board. Every employee could not have been nicer or more helpful, with smiles on their faces and caring in their hearts. We’d especially like to thank Ari, our Stateroom Steward, and Isaiah, our dedicated server. I’d also like to thank Preston and the chefs for making sure I had delicious, creative vegan meals. Those at the Purser’s desk were also very helpful.

7 July 2026
Rated 4 out of 5 stars

A Memorable Trip

Despite some weather issues (rain, heat, etc.), some miscues on shore excursions, and my catching a cold in the last part, it was a wonderful trip. Everyone was friendly and helpful, the room was fine, the ship was wonderful, the programs in the afternoon were informative, and the food and the SERVICE were great.

7 July 2026
Rated 5 out of 5 stars

The Best Cruise Ever!

The positive enthusiasm of the entire crew among themselves as well as with the guests was exceptional and infectious, making this cruise significantly better than every other cruise we have taken. The meals were also exceptional, delicious, varied, fresh, and well presented on the plate throughout the cruise thanks to chef Doni, Preston the restaurant manager, and their entire team. The servers were attentive and entertaining, Maximillian as a prime example. The drink bartenders, led by Sachin with Jose were attentive. The Victory II band was highly entertaining, with a different theme for their music each evening. Wonderful instrumentals and vocals. The daily, included excursions were excellent, supported by Social Director Mickey and the Roads Scholars team, and managed like clockwork by Maddy and her team, although a Niagara Falls option without the Hornblower boat ride might be a good addition. The 250th Anniversary presentation including the reading of the Declaration of Independence by the guests and acknowledgement of military service was very patriotic. All in all, extremely well done.

7 July 2026
Rated 5 out of 5 stars

Patriotism Resplendent On Victory America 250 Sailing!

A Great Lakes cruise is sure to be memorable in itself, but, sailing with Victory Cruise Line when America turned 250 was especially noteworthy.

When we arrived in our stateroom there were two small flags, patriotic pins and a copy of The Declaration of Independence.

The ship was decorated in red, white and blue bunting and festive patriotic decor.

The entertainment department presented the veterans with a challenge coin and the hotel manager thanked them, individually, for their military service,

Twenty three guests volunteered to read excerpts from the Declaration of Independence while the keyboard player accompanied them.

Victory cruise lines is a class act and goes the extra mile!

7 July 2026
Rated 5 out of 5 stars

This Victory cruise to the Great Lakes… DON’T MISS IT!

This Victory cruise to the Great Lakes was everything I expected and MORE. What stands out most in my mind is the crew. Everyone was polite, attentive and professional. The excursions were fun and informative. My husband and I particularly enjoyed the excursions to Mackinac Island, the Rock and Roll Hall of Fame, Niagara Falls and the culture and arts tour of Cleveland. The food was delicious and plentiful. It was absolutely fascinating to go through the locks. We enjoyed taking a cruise that was not on a crowded and oversized ship, and we would definitely consider another Victory Cruise.

30 June 2026

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