Viator.com Reviews 322,299

The boat ride with Gregory tours to see the Arch and everything else along the coastline was wonderful. The boat is small and the seas were a little rough the day of our excursion but our boat captain did a great job. He maneuvered us around all the other boats (about 10 different boats) transporting tourists to the area. Getting off the boat and back in the boat at the tiny beach is not for the feint of heart. The boat is moving, and so is the water, so you better be ready to get in and out of that boat fast.
We had a great time on this excursion.......except for....... how we were pestered constantly about upcharges. When we jumped out of the boat on the little stretch of beach we were immediately told it would be $30 to place our backpacks under an umbrella. We were also told we needed lifejackets to snorkel and they wanted $15 for each lifejacket. Later when we were frantically trying to get back in the boat for the ride back they wanted a tip for helping us on in the rough seas. Also -- on the boat a very nice guy (Saul) took photos of everyone on the boat and we were all told they were $20 a photo or........you could have all of them for $50. So of course we took all the photos. However, later we discovered that $50 charge on our credit card actually ended up being $67.67.
So ----- what am I saying here? Great two hour tour and one of the more fun things we did on our cruise......however.......all the details of the experience sure made you question whether you should do anything with Gregory tours ever again.

Everything has gone smoothly thus far. The tour begins in 4 days.

always a good experience for the highly rated services

Making the reservation was a simple straightforward process. A good description and details of the tours was provided on the web site. The immediate email confirmation was perfect!

Easy to use to book travel excursions.

This was a great experience and easy to book. Daniel, nick and Owen were great at what they do! Thank you

Jim was courteous and very informative.
Our 3 hour tour passed very quickly.

Great experience booking on viator. Easy to navigate alternative tours. Clear description the experience and pricing.

We had a wonderful trip to the blue mountains ..Our guide Phil was amazing
Very informative and knowledgeable
We would highly recommend this tour while in Sydney

Site is quite easy to use and I LOVE the reserve now, pay later feature.

Excellent company brilliant booking excursions for my holiday last year and this year, I will keep using Viator every year for better holiday experiences thank you Viator.

Easy and good choice with detailed itinerary

Was an easy process with one exception.
Two of my outings were confirmed quickly and included tickets. The other two came with an email (not from you). Asked for information so I thought it may be a scam. I called your number and it was all worked out.

Easy, to understand, and book, ..super excursions ..don't change a thing...

Easy in setting up the experience and the experience is memorable.

Troy Ford with Juneau Trolley Tours was amazing and so knowledgeable! Everything was on time and more than expected.

This site has made booking adventures on our trip so easy. It has been a breeze to make our plans and the communication through my email with all the details has been great!

Easy and simple. All the agents on the chat were very helpful and I asked plenty of questions since we are traveling with a group of 10 members and one person with mobility issues . When the chat agents couldn't answer my questions, they sent an email request to the tour operator and I had a response within 24 hours. We also booked 3 tours in 3 different islands. I highly recommend them

Booking process, was easy. But, I do accept it could have been my fault, I deducted one star because I couldn’t see a way to book multiple tours in the one transaction.