Communication ist good. The booking process should be more transparent. The price showing is not the final price. The service fees and taxes aren’t shown.
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Review summary
Created with AI, based on recent reviews
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Was struggling to purchase a ticket for the World cup game, England v Norway. Used Viagogo and tickets were in my app within the hour. And the result topped off a great experience
Everything worked out well with the tickets. I bought them very close to the event and received them one day before. Process was simple, the only thing I would like is maybe to be more transparent abo... See more
I was a little scared to use a resale platform but a friend recommended it. My friends and I were able to buy tickets last minute to see Bad Bunny in Paris, it was great! The tickets were sent promptl... See more
4.4
Excellent
6K reviews
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Fast and reliable
in the beginning I was a bit afraid of buying a ticket to Bad Bunny's concert 2 hours before the show.
But everything worked perfectly, the communication, the speedness from the site to share the status and to send the tickets.
I really trust the platform now and recommend.
27 May 2026
Unprompted review
Got a last minute bad bunny ticket and…
Got a last minute bad bunny ticket and had a great time. The process on viagogo was super easy and quick. NO complaints at all.
1 June 2026
Unprompted review
Those fees 😵
Really amazing experience purchasing tickets. However, paying nearly 50% of the value of the tickets in fees is outrageous
6 May 2026
Unprompted review
Everything great
27 May 2026
Unprompted review
Customer service is really nice
Seller uploaded wrong pdf and that caused so much of panic till last minute but customer service was really helpful and responded quickly and I got my tickets literally 2 hours before match thanks to customer service.
24 May 2026
Unprompted review
Great Experience!
26 May 2026
Unprompted review
Price and customer service
27 May 2026
Unprompted review
authentic tickets at wonderful prices.
authentic tickets at wonderful prices.. Well done viagogo platform
26 May 2026
Unprompted review
The support chat agents were amazing
The support chat agents were fast, adequate and effective! I really appreciate the fact that you can so easily connect with a live agent, who will help you even with the slightest concern.
Also, I really like the feature of the app showcasing the view from the different available seats, it is so helpful when choosing and comparing, and honestly, this feature is the reason I bought the tickets from this app eventually.
30 May 2026
Unprompted review
All went well
All went well. He took a while to receive the tickets and that left me a bit anxious but all went well in the end. The app kept me update along the process so I would book again whith viagogo no doubt.
26 May 2026
Unprompted review
Like having a friend take care of you!
It was an easy, uncomplicated process to buy my ticket for the concert. I was impressed with Viagogo personnel who followed up with me personally to make sure I had received my ticket! Thank you!!
29 May 2026
Unprompted review
Everything worked out Perfect
Everything worked out Perfect, bought tickets for a limited bad bunny concert, The tickets were directly ready to download. Entering with the ticket was no Problem! Would buy Tickets on viagogo Again!
27 May 2026
Unprompted review
i joined the event at i worse seat from what i have booked
i joined the event. but not at the place of the venue that i payed for. i booked lower bowl and i joined the event at upper bowl.
24 May 2026
Unprompted review
Adriatique X Patra teather
I had no problem booking the ticket or downloading it, and event was amazing 😍
23 May 2026
Unprompted review
I have not enter at event but i hope to…
I have not enter at event but i hope to get my morny back. I used Thicket swap and was all ok. Thanks
23 May 2026
Unprompted review
very good and responsive customer…
very good and responsive customer service to handle any even last minute issues. You pay but you feel safe.
22 May 2026
Unprompted review
great experience
great experience, easy way of purchasing tickets and transaction as well as transferring the tickets went smooth
23 May 2026
Unprompted review
Great experience
Everything worked out well with the tickets. I bought them very close to the event and received them one day before. Process was simple, the only thing I would like is maybe to be more transparent about who is selling the tickets, on the mobile app you cannot see the name of the seller or if it's sold by person or reseller.
22 May 2026
Unprompted review
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