Vets Now - Milton Keynes Reviews 

Vet was lovely. Charges are absolutely crazy. We were there 5 minutes or less and charge was over £400. I was asked if I would be putting the charge through insurance and was told there would be an extra £35 admin fee if so. Our appt was last Tuesday and vetnow has still not sent info to my insurance company. My regular vet sends replies to the insurance same day and makes no extra charge.

Our cat was seen promptly although it was some hours before his wounds were treated, due to other emergencies. Our final bill was substantially above the estimate provided and was a very significant sone that I did not feel was fair.

Best vet ever, they saved my baby!

Sadly had to rush my cat to the emergency vet’s but the service received was fantastic. Would definitely recommend.

Although we were in a distressed state , the staff put us at ease, Very friendly

Referral was very efficient.We were at the out of hours surgery within 15 mins of the initial call.Waiting was minimal considering there were a number of pets ahead of us.the vet was very good at calming both us & our dog.Treatment options were clearly explained & we were at the heart of the decision.Would recommend.Only reason for 4 not 5 stars was fact they uploaded wrong pet record to our vet when we had a follow up appointment.

Being able to have what is effectively animal a&e close by is excellent. Staff very friendly and helpful.

After a concerning situation with our poorly cat and our normal vet practice being closed, we were really pleased with the support and ease of VetNow.
Our little ones is much better and back on the mend, that’s thanks to Vet Now

Can't fault the care friendliness and help. But all the Vets fees plus vat £385.22p are way too much, and all the medication cost was just £7.52p total bill £392.72p 😥

Very efficient service. Got an appointment straight away and the vet was so knowledgeable & lovely, completely out my mind at rest with my dog.

Friendly and helpful staff with excellent treatment options

We waited 2.5hrs in the waiting room for a start. I thought the whole idea of there being an emergency situation meant that your pet would be seen as such. I witnessed desperate, tearful people holding sick pets outside pressing the buzzer and the receptionist was away from the desk and people having to get up from the waiting area to allow them access. We were eventually seen by a not so friendly vet. She don’t really greet us. She examined our pet and suggested two options. One would have included imaging and a stay over, bloods etc. The latter was an injection and meds. We opted for the latter. Our bill was almost £500 for a two and a half hour wait and approx 8 minutes with a vet. We’ve since discovered that the surgery charged us 4 x the amount we could have bought th exact same medication via Amazon!
I gave 3 stars simply because my beloved pet has now recovered. Every other aspect of visiting the emergency vet stinks! It’s a complete rip off and they know you are at their mercy and will pay anything to make things better for your beloved pet. I shudder to think how much our first option may have cost us. Would have probably needed to remortgage!

Contacted vets now in Milton Keynes when my dog ingested rat poison. Staff were extremely helpful and polite and acted rapidly to treat my pet. Vet we saw was absolutely amazing. Not only did she act quickly to treat my dog but also kept me fully informed throughout our time there. Cannot praise staff highly enough! Also very helpful in dealing with insurance which took a lot of stress from me, this being the first time I’ve needed to make a claim.

The vet was clearly very experienced and I felt reassured that my cat was in good hands. I do think that emergency veterinary bills in general are far too high. But I was very happy with the outcome and my cat made a full recovery.

The staff at Vets Now Milton Keynes were very helpful and friendly, the vet saw our cat Kiki straight away a pedigree Bengal cat 12 years old. She was very thorough with Kiki and instructed us what to do with her the following days. She also gave Kiki an anti inflammatory injection plus she also gave us some anti inflammatory medication to give Kiki for 5 days. We found Vets Now very helpful and willing, great vets.

Had to take my Leonberger at midnight due to concerns of GDV. The vet listened to my concerns and told me exactly what they can do to help. He stayed overnight and the whole staff were very kind to both myself and my boy. Luckily he was absolutely fine but having him stay overnight helped ease my concerns.

The vet I saw was AMAZING- very kind and thorough and took her time with me, no rushing.

Professional

Emergency out of hours vets, VetsNow, were able to see our unwell dog promptly.
Zoe, the vet who looked after our dog, listened to our explanation of what happened/symptoms, and she was thorough in examining/treating our dog.

Very very bad experience, specialy with one female doctor who didn't introduce herself. She was rude, bossy and was pushing me to put sleep my dog Carlos. She said: "he has no red blood cells at all", " in his heart the atriums work only, ventricles does not work at all, there are no valves".
She said: " he has intestines failure too, 'apparently' she saw some mucus coming out from him ... which was absolutely not possible, because before I came he made normal poo in the garden.
She said : " your dog is not making wee, he is having kidney failure "
She almost made me to agree to kill my boy.
They said: "when you take him outside of the box with oxygen, he will die ".
Actually when I took him outside of the building on the fresh air, to say " goodbye" he didn't went worse at all. I put him on the grass and he immediately made a lot of wee.
I decided to take my dog back home.
My dog was so stressed when I got him back from them ....
She provided for me and my boy traumatic experience.
In the morning Tuesday I went with my dog to our vet and he is having medications and slowly is doing better. Of course he is old boy but he definitely is able to have comfortable life. He has very appetite.
They gave me bill for £1250 for that traumatic service. I paid already £800 ....
I could write much more about this bad experience.