I had to chase very hard for the timely delivery of the car. It wasn't V4Bs fault but the supplier. However as a customer I shouldn't have to chase up your suppliers.
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Just leased a car through V4B. Right at the start they were exceptionally professional in being clear on delivery time expectations (no false promises to get the sale), pricing and any other question... See more
Company replied
Would Recommend V4B From start to finish I’ve had first class service, first I delt with Kayleigh, she was great even answered my emails at 10pm where I wasn’t expecting that what service !! T... See more
Company replied
Dave was easy to deal with and cover a number of different options when I was originally looking at the lease. Ellie did an awesome job of keeping me updated, answering my many questions and pushin... See more
Company replied
Company details
Written by the company
Car and Van Leasing Specialists. Est 1992. We specialise in personal and business vehicle leases with a fantastic range of vehicles on offer, any make and model, car or van, delivered direct to your door. Having been in business for 30 years and delivering cars to happy customers since 1992 we’ve seen some changes but our 100% commitment to find the best lease deal with fantastic service still remains.
Contact info
V4B Ltd, EllKat House, Coed Aben Road, LL13 9UH, Wrexham, United Kingdom
- 0800 096 6488
- website@v4b.co.uk
- www.v4b.co.uk
4.3
Excellent
293 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Absolute first class service from start…
Absolute first class service from start to finish. A special thanks to Kayleigh who gave a great service securing a brilliant deal for us.
Super happy with the car - Thank you.
31 January 2025
Unprompted review
Reply from V4B
Thank you for taking the time to leave us a review—we truly appreciate it! We’ll be sure to pass your kind words on to Kayleigh. Our team always strives to provide the best service and prices for our customers, and we're thrilled to hear you had a great experience. We hope you enjoy your new car, and if you ever need anything, please don’t hesitate to reach out!
Reply from V4B
We’re thrilled to hear you had a great experience with us. Providing excellent service is always our top priority, and it’s wonderful to know we hit the mark.
Shaun and Jemma have been very helpful…
Shaun and Jemma have been very helpful with my order and kept me informed at every step. Very responsive to emails and any questions I had. Cannot fault them at all. How leasing should be!
28 November 2024
Unprompted review
Reply from V4B
We're thrilled to hear that Shaun and Jemma were truly helpful throughout your leasing experience with us. We genuinely appreciate your kind review and hope you're loving your new vehicle! If there's anything you need, please don't hesitate to reach out.
V4B Excellent service from start to…
V4B Excellent service from start to finish. Patiently working through the selection of a car, the application process and car delivery. I would highly recommend.
28 November 2024
Unprompted review
Reply from V4B
Thank you for your review! We’re so glad to hear you had a great experience with us. It's wonderful to know that we were able to provide excellent service throughout the process. We hope you're enjoying your new car, and we truly appreciate your recommendation. If you ever need anything else or have any questions, please don’t hesitate to reach out.
Outstanding Service
Excellent service - great pricing, diligent staff who work hard for the customer. Got me the vehicle I wanted for less than I hoped and quicker than I hoped. Much better than previous experiences of going direct to dealers for contract hire - will use again!
8 November 2024
Unprompted review
Reply from V4B
Thank you so much for your fantastic feedback! We’re thrilled to hear that our team was able to exceed your expectations with great pricing and outstanding service. It’s always our goal to make the process as smooth and rewarding as possible, so we’re glad you had a positive experience with us. We look forward to helping you with your future vehicle needs and appreciate your trust in us!
The helpfulness and support from Shaun
The helpfulness and support from Shaun, Jemma and the team from choosing the vehicle through to delivery was very commendable and they went to lengths to make sure we were happy with everything. Thank you.
23 October 2024
Unprompted review
Reply from V4B
Thank you for your kind words! We really appreciate you taking the time to leave a review. We're glad to hear that from start to finish, the whole process was smooth and easy. We're happy that everything went well, and we hope you enjoy your new vehicle. If you need anything, please don’t hesitate to get in touch.
Over 10 Years with V4B simplicity with…
Over 10 Years with V4B simplicity with no issues.
Would highly recommend.
Shaun was excellent in his advice.
18 October 2024
Unprompted review
Reply from V4B
Thank you very much for the review. We really appreciate it. We're glad to have had you as a customer for 10 years and truly value your continued support. We're pleased that our service has met your expectations, and that you had a good experience with our team’s advice.
The team were very helpful and…
The team were very helpful and efficient in getting me the best deal and providing a smooth and quick delivery.
9 October 2024
Unprompted review
Reply from V4B
Thank you for your review! We’re thrilled you found our service helpful and that we were able to get you a great deal. Everything went smoothly, and we hope you enjoy your new vehicle. If you need anything, just let us know!
V4B have been fantastic through the…
V4B have been fantastic through the entire process, from securing my preferred colour all the way to checking in after the car was delivered. They've been nothing but helpful and answered all my questions quickly (even if I felt that I was being slightly annoying!) They're exactly the sort of company I needed as this was my first leasing experience, I'm so glad that I chose them over other companies out there.
I would highly recommend them and will definitely be using them again!
9 October 2024
Unprompted review
Reply from V4B
Thank you for taking the time to leave us a review. We really appreciate it and are glad we made your first leasing experience a great one. We truly value our customers, and we hope that came across. Thank you for your recommendation, and we hope you enjoy your new vehicle! If you need anything else, please don't hesitate to let us know.
A pleasure to deal with…
They kept me fully informed throughout the whole process and answered any questions I had in a friendly and timely manner
9 October 2024
Unprompted review
Reply from V4B
Thank you so much for your feedback! We're glad to hear that you felt well-informed throughout the process and that everything was handled in a timely manner. If you have any other questions or need further assistance, please don’t hesitate to reach out.
Reply from V4B
Thank you for your review! We're glad to hear you were pleased with the communication throughout the process. It's always our goal to keep things clear and straightforward for our customers. If there's anything else we can assist you with, don't hesitate to reach out.
Good experience
I would like to say thank you to Kayleigh Evans, Ellie Rogers & Yasmin Hodkinson for helping me with my new car. They were great with communicating with me, even though there was a slight delay on the car (because it was a factory order) , it still came a month later which I’m very happy about. Will definitely use this company again for my future cars!
30 September 2024
Unprompted review
Reply from V4B
Thank you for sharing your experience! We're delighted to hear that Kayleigh, Ellie, and Yasmin were able to assist you with your new car and kept you well informed throughout the process. We're glad the slight delay didn’t affect your satisfaction, and we’re happy it arrived sooner than expected. We look forward to helping you again in the future!
Communication was very good over…
Communication was very good over several weeks as our order was processed.
The person we dealt with was friendly and helpful.
And follow up afterwards was good as well.
6 August 2024
Unprompted review
Reply from V4B
Thank you for taking the time to leave us a review—we really appreciate it! We're glad you found our team helpful and friendly. If there’s anything else we can do for you, please don’t hesitate to reach out.
The team were very quick to respond…
The team were very quick to respond with a quote, and to adjust it several times until we were happy. The paperwork was quick to come through and was processed swiftly. The car arrived then arrived quickly.
Very impressed with the service we’ve had.
20 September 2024
Unprompted review
Reply from V4B
Thank you for taking the time to leave us a review—we truly appreciate it! We're always happy to accommodate our customers and ensure they get exactly what they need. We're glad everything went smoothly and was delivered on time. If you ever need anything, please don’t hesitate to get in touch.
Very smooth process
Very smooth process. Completely hassle free and every step clearly explained. Paperwork process all done online and very straight forward. Very satisfied, wouldn’t hesitate to use V4B again and already recommended to others.
18 September 2024
Unprompted review
Reply from V4B
Thank you so much for taking the time to leave a review—we truly appreciate it! It’s wonderful to hear that you found the entire process smooth and that you’re happy with the service. Your recommendation means a lot to us, and if there’s anything else we can assist with, please don’t hesitate to reach out.
I found V4B excellent to deal with
I found V4B excellent to deal with. Initial conversations were clear and helpful when finalising my lease car. The team responded immediately to email messages and kept me informed of progress. I will certainly use V4B for my next lease car.
18 September 2024
Unprompted review
Reply from V4B
Thank you for your positive feedback! We’re delighted to hear that you found our team clear and responsive throughout your leasing process. It’s great to know you’re satisfied with our service. We look forward to assisting you with your next lease car.
5 Stars
Professional, reliable and honest. Very patient and helpful throughout the whole leasing process. All of the team, especially Shaun and Jemma, were quick to respond to any queries and made the process easy and simple for myself and my client. Would definitely recommend.
16 September 2024
Unprompted review
Reply from V4B
Thank you for taking the time to leave a review – we truly appreciate it! We're especially pleased to hear that you found the team, particularly Jemma and Shaun, helpful and attentive throughout your experience. We always strive to deliver the best service to our customers, as we greatly value our relationships.
If there's anything else we can assist you with, please don't hesitate to reach out.
Shaun and Jemma were really helpful and…
Shaun and Jemma were really helpful and efficient. Recommend using V4B
3 September 2024
Unprompted review
Reply from V4B
We’re glad to hear our team was helpful and efficient with your vehicle lease. We appreciate your recommendation, and if you need anything else, please don’t hesitate to get in touch.
Kia EV9 Lease
Dave was easy to deal with and cover a number of different options when I was originally looking at the lease.
Ellie did an awesome job of keeping me updated, answering my many questions and pushing things through as quickly as possible once I had placed my order.
V4B have great systems in place to make the whole process very easy - including online forms which means almost everything could be sorted from the comfort of my laptop.
Oh - and the price was a steal too - what's not to love!
5 September 2024
Unprompted review
Reply from V4B
Thank you so much for your review! We're thrilled to hear that you had a great experience and secured an amazing deal on your new car. We're glad that both Dave and Ellie were able to assist you and make the entire process smooth and hassle-free. It's wonderful to know you found everything easy, and of course, it’s hard to beat a great price! We truly appreciate your kind words and hope you enjoy every moment with your new car. If you need anything, please don't hesitate to reach out.
Enquired to lease a cupra formentor …
Enquired to lease a cupra formentor and from the initial enquiry with Dave Davies and the help and being kept upto date with Ellie Roger’s to recieving delivery of my car, the whole experience from the team was exceptional and extremely professional. I would definitely recommend and use V4B again.
Many thanks
Rich
4 September 2024
Unprompted review
Reply from V4B
Thank you for your review—we truly appreciate it. We're delighted to hear that our team provided you with great service from start to finish. We’re grateful for your recommendation and hope you enjoy your new car. If you need anything else, please don’t hesitate to get in touch.
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