Very professional, not pushy, informative, listened to our needs and that we had done other comparisons. Very happy to email the information to us so that we could have a proper look and discuss thing... See more
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Get a QuoteUsay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
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Friendly to the point conversation
Good value proposition
Well handled queries and questions

Reply from Usay Compare
Very good service. We literally went through every aspect of what my medical insurance would provide. Every detail was analysed before I decided to sign up. It made me feel that I was pretty sure that I had got the best deal possible for my budget.

Reply from Usay Compare

Reply from Usay Compare
Very professional, not pushy, informative, listened to our needs and that we had done other comparisons. Very happy to email the information to us so that we could have a proper look and discuss things. Happy to organise a follow up phone call the following day. Very prompt. We decided to sign up to the policy he suggested at which point he went through everything and explained everything including what wouldn’t be covered. Over all a very positive experience.

Reply from Usay Compare
I received excellent professional advice, Dan the advisor was extremely knowledgeable and approachable.

Reply from Usay Compare
Joe was very good at his job told me everything that he had and help with the question i put to him and he answered ever one off them like he no i was going to ask him

Reply from Usay Compare
My wife and I signed up for their private medical cover and paid for the full year. When the year came to an end, we received a call asking if we wished to extend for another year. We said no, and the member of staff told us they would cancel this for us.
Instead, I then received at least 2-3 calls a week asking if I wanted to renew. Every single time, I repeated that I thought I had already cancelled. They then launched into their sales pitch about how they could make it cheaper, and even asked what I would do if my wife or I got sick tomorrow, using scare tactics to try and keep us signed up.
Honestly, it was a horrible experience. They make it so easy to sign up but so difficult to leave. This is disgusting behaviour from a company that should know better. They have lost a customer for good, and I will never recommend them to anyone who asks.

Reply from Usay Compare
I just took out a health policy with Mike Bowden what a great help to set up and very open to give me direct contact .Keep it up and thankyou

Reply from Usay Compare
Oliver B was amazing, sent me all the relevant information I requested and gave me a few options

Reply from Usay Compare
Tina Dean was very bright, friendly, helpful and totally professional in her dealings with me today. Tina arranged and excellent price for our Medical Insurance renewal.

Reply from Usay Compare
Spoke to a Lovely guy called Bondi Bicknell the other day, regarding Healthcare, He was very Professional, very thorough, he explained in good detail 💯, because i sometimes find stuff like that hard to take in, he was
easy to talk to, Listened etc.. Credit to the company.. Excellent Customer Service, 💯, so yh Thanks for your help.. Amber

Reply from Usay Compare
Ben Horsley was very informative without putting on pressure. He told me about the medical insurance I needed . It wasn't about getting as much out of me as possible. Very positive experience.

Reply from Usay Compare

Reply from Usay Compare
I had an excellent experience in terms of reliability, helpfulness,attention to my specific needs . Steve Wraith was my advisor and I can highly commend his professionalism and service.

Reply from Usay Compare

Reply from Usay Compare
No pressure what so ever. We spent serveral days back and forth with questions and I never felt it was a problem for them.

Reply from Usay Compare
Liam was an excellent salesman. He listened carefully to my needs and built a high level of trust. I am very satisfied with the overall service provided by USayCompare.

Reply from Usay Compare
I received a call from Daniel following my online enquiry. Necessary details were discussed to inform him of my needs. Everything was explained clearly and my questions answered appropriately. I didn’t feel pressured to take out a policy and in fact I was able to take several days to consider my options before making a decision. Having decided to take out the policy everything has been dealt with very quickly and I have already received hard copy from Usay Compare. Thank you Daniel

Reply from Usay Compare
Very helpful when you want to take out a policy, but not so helpful when you don't want to renew a policy. I emailed, telephoned and wrote a letter saying I didn't wish to renew my policy. I eventually spoke to a person on the telephone, but I have never received a formal confirmation that my policy has been cancelled. Fortunately I had deleted the direct debit.

Reply from Usay Compare
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