Very professional, not pushy, informative, listened to our needs and that we had done other comparisons. Very happy to email the information to us so that we could have a proper look and discuss thing... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Home
About Us
Blog
Get a QuoteUsay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication and great to deal with.
Would definitely recommend

Reply from Usay Compare
Jovianne Beeby is knowledgeable, efficient, hands on, follow up, patient and very clear on all explanations on the policies and quotations. She is very professional and courteous.

Reply from Usay Compare
Found best value for money cover that met all my requirements and budget. Saved me a significant amount in premium compared to what I was able to secure through my own efforts.

Reply from Usay Compare
The adviser I spoke to was extremely knowledgable, he was able to answer all my questions and gave me examples to ensure I understood correctly. I cannot praise him enough for helping me through what could have been difficult to decide on the type of medical insurance was be the correct one for me. Employee of the year is Sam!

Reply from Usay Compare
Speaking to a real person (as opposed to a virtual assistant)who clearly knew his stuff was a great advantage. There was no bias or 'push' toward a particular scheme and all my questions were comprehensively answered.
He called back exactly when he said he would and the whole transaction was stress free from start to finish. At no point did I feel pressed to take out a policy which flies in the face of my experience with some other providers.

Reply from Usay Compare

Reply from Usay Compare
The Staff was brilliant clear and easy to understand very helpful

Reply from Usay Compare
We found the whole process very relaxed, no pressure and fully explained. The representative Jay, was without doubt a credit to his company.

Reply from Usay Compare
A detailed and thorough discussion with a knowledgable adviser meant I could make a decision on moving my families PMI confidently.

Reply from Usay Compare
Hi We taken out the health Insurance,
The customer service was fantastic,
Benjamin,
Look after us and he was very helpful with explaining everything in detail,
Thank you ,
Best regards, Mrs Kaur

Reply from Usay Compare
I wanted to find a good health insurance policy for an older person like myself but wasnt sure where to look or what i wanted from a policy as insuring my health is all new to me. I wasnt sure how much was the right amount to be paying. So Usay Compare was really easy and helpful. In one phone call they found me a great policy at a fair affordable price. I would check them out if you have been thinking about getting health insurance.

Reply from Usay Compare
Great people to deal with - very clearly explained the options and made a great recommendation once my needs were understood - thank you

Reply from Usay Compare
I had a very comprehensive detailed account for my needs with health insurance. George the person I was dealing with answered all my questions professionally and I was confident I was buying the right thing

Reply from Usay Compare
I had a lovely lady called Kiran who made things so much easier for me to decide who to go with. She gave me a few options and made the whole process seem less. I’ve been playing with the idea of joining a private health insurance and having someone to talk to directly then robots online was a great touch. I ended up with a cover I’m happy with and Kiran guided me exceptionally well. Couldn’t of asked for a better service

Reply from Usay Compare
My rep Archie was a gem. He was immensely patient and waited through a turbulent family upheaval until I could give him my full attention again. He answered all my queries patiently and good humouredly and was not in the least pushy.

Reply from Usay Compare
Steve was extremely friendly, helpful and knowledgeable. We would be happy to recommend him to friends in the same position as us

Reply from Usay Compare
Absolutely great customer service from Samer djouhri helped every step and gave us the best advice and cover

Reply from Usay Compare
Luke McManus
Very Knowledgeable and very patient
very Helpfull explaining everything
10 out off 10

Reply from Usay Compare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.