TWM Solicitors Reviews 

201
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently praise the dedicated legal team for being exceptionally professional, highly knowledgeable, and wonderfully supportive throughout complex property sales and purchases. Customers emphasize that the staff consistently goes above and beyond, ensuring that every single detail is handled with great care and attention. Consumers also deeply appreciate the remarkably quick response times and clear, transparent communication that make the entire legal process completely smooth and stress-free. Many reviewers proudly mention successful outcomes for various legal matters, repeatedly noting that they would gladly recommend these reliable services to friends and family.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, approachability, and... See more

Service

Consumers find service to be exceptionally professional, reliable, and efficient, frequently praising the... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently polite,... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reviewers found staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just completed on a transaction that took 3 years - just complicated - TWM have been outstanding keeping things simple and in no way taking advantage of the drawn out nature of the transaction... See more

Rated 5 out of 5 stars

I have dealt with several solicitors over the years on house sales and always found that I need to constantly chase to ensure progress. I am pleased to say that this wasn't the case with Shelley B... See more

Rated 5 out of 5 stars

Truly delighted by the amazing service provided by Mia and Yasmina throughout this process. They were both helpful and quick to get back to me on matters relating to this transaction. The experience f... See more

Rated 5 out of 5 stars

We worked with Irene Singh on the conveyancing of our mother's house. She was very professional and knowledgeable, gave us good advice when there were tricky moments in the process, and was quick to... See more


Company details

  1. Law Firm

Written by the company

TWM Solicitors a leading South East law firm with 220 people in offices across Surrey and London. We are a full service firm, undertaking the full spectrum of legal work – for private clients, we are renowned for family law, residential property, tax planning, trusts, wealth management, and Wills and probate, and for business clients we have teams dealing with the full range of corporate and commercial law, dispute resolution, employment, and commercial property. We look forward to being of service to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional

I recently worked with Chloe Toone at TWN Solicitors on my remortgage, and I cannot recommend her highly enough. From start to finish, Chloe provided an outstanding level of professionalism, efficiency, and expertise. She kept me informed throughout the entire process, ensuring that everything ran smoothly and without any unnecessary delays.
Her attention to detail and dedication to client care were truly impressive. She handled all the legal aspects seamlessly, making what could have been a stressful process completely hassle-free. Chloe was always available to answer any questions I had, explaining everything clearly and making sure I felt confident at every stage.
If you’re looking for someone who is knowledgeable, approachable, and genuinely committed to delivering excellent service, Chloe Toone is the one to choose. I wouldn’t hesitate to use her services again and will certainly be recommending her to friends and family.
Thank you, Chloe, for making my remortgage such a smooth and stress-free experience!

28 March 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Once Roshan was assigned to our account - commercial conveyancing paralegal support - the communication and progress improved drastically and couldn't be faulted. Overall nice people to work with.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Reliable as ever

As ever really prompt and helpful service which enabled both the contract and completion of the sale of my flat to be processed quickly

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Exceptional service from a highly reputable and established practice. Shelley Burt, and her colleagues Vanessa Burt and Damon Bleau, went above and beyond to ensure my property purchase was as smooth as possibly could be. They were quick to chase third parties, and were highly informative and proactive throughout the entire transaction. Highly recommended firm.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

We recently completed on our first…

We recently completed on our first property and Shelley, Damon and Vanessa could not have been more helpful throughout. They kept us fully updated and were always available if we had any questions. Would not hesitate to recommend TWM Solicitors to anyone and will definitely be using them again in future. Thank you!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Clear, concise, fair

Very clear and comprehensive advice. Understood and discussed the nuances and challenges of the situation.
Fees and expenses clearly explained and fair and reasonable.
I use TWM for pretty much all my legal advice from wills to employment issues. Would recommend them.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent.

Look no further if you want solicitors with professionalism and integrity. TWM were recommended to us and I am happy to add to this recommendation. TWM helped us immensely, offering a stellar service and safeguarding everyone at every step of the process.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I was really impressed with Samantha and Yasmina at TWM. They both offered a personal service, thorough, speedy and with great communication throughout. I was impressed and would highly recommend.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Efficient, friendly and accessible from the moment of engagement to the completion of the instruction. No hesitation to recommend this firm.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

We recently used TWM Guildford for the…

We recently used TWM Guildford for the sale and purchase of our properties, we dealt with Jessica, Ashleigh and Enrico who all went above and beyond to help us, nothing was an issue and everything was dealt with no issues of me delays. Very highly recommended

2 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Remortgage Service

Very fast and efficient service - legal work fir remortgage was all done via emails - special system in place to prove ID - quickly processed / even got correspondence on Saturdays to complete and return - arranged to complete earlier than we had even dared to wish for - very good service all round - would definitely recommend- thanks to Phoebe - Milly and Jess

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Buy to Lets LTD company purchase

We purchased a leasehold tenanted property via a LTD company and this was new ground for us, therefore
initially appeared very complicated. Julian assisted us from start to finish and patiently worked through our various questions. Very thankful to have been working with a true professional. Thanks Julian.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable input and expertise

We use TWM for all of our company requirements, agreements, disputes and policy guidance and find their expertise invaluable. They make the legal process understandable and you do not get lost in jargon.

4 October 2024
Unprompted review

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