TWM Solicitors Reviews 

201
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently praise the dedicated legal team for being exceptionally professional, highly knowledgeable, and wonderfully supportive throughout complex property sales and purchases. Customers emphasize that the staff consistently goes above and beyond, ensuring that every single detail is handled with great care and attention. Consumers also deeply appreciate the remarkably quick response times and clear, transparent communication that make the entire legal process completely smooth and stress-free. Many reviewers proudly mention successful outcomes for various legal matters, repeatedly noting that they would gladly recommend these reliable services to friends and family.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, approachability, and... See more

Service

Consumers find service to be exceptionally professional, reliable, and efficient, frequently praising the... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently polite,... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reviewers found staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just completed on a transaction that took 3 years - just complicated - TWM have been outstanding keeping things simple and in no way taking advantage of the drawn out nature of the transaction... See more

Rated 5 out of 5 stars

I have dealt with several solicitors over the years on house sales and always found that I need to constantly chase to ensure progress. I am pleased to say that this wasn't the case with Shelley B... See more

Rated 5 out of 5 stars

Truly delighted by the amazing service provided by Mia and Yasmina throughout this process. They were both helpful and quick to get back to me on matters relating to this transaction. The experience f... See more

Rated 5 out of 5 stars

We worked with Irene Singh on the conveyancing of our mother's house. She was very professional and knowledgeable, gave us good advice when there were tricky moments in the process, and was quick to... See more


Company details

  1. Law Firm

Written by the company

TWM Solicitors a leading South East law firm with 220 people in offices across Surrey and London. We are a full service firm, undertaking the full spectrum of legal work – for private clients, we are renowned for family law, residential property, tax planning, trusts, wealth management, and Wills and probate, and for business clients we have teams dealing with the full range of corporate and commercial law, dispute resolution, employment, and commercial property. We look forward to being of service to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

TWM - Mia Evans was super!

I dealt with Mia Evans at TWM Solicitors. Mia was amazing in terms of communication and resolving issues with vendor queries.

Will definitely reach out for the next project.

Thanks Mia!

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Obligations not met, Disingenuous & Poor communication

Not only did they fail to meet their obligations as our legal representative, they then tried to conceal their error. At first we were told by TWM Solicitors that the land registry would be completed within the year, then we were told it could take up to 2 years which aroused my suspicions so I requested the application number. Out of the blue, I received an email from a Senior Conveyancer asking that we sign and return a Deed of Covenant. Following some probing I discovered that this should've been done when we completed the purchase and that it was most likely the reason for the delays surrounding the land registry. Despite this error and the urgency to get this signed and returned, TWM also failed to spell our names correctly on the Deed of Covenant so we had to request another copy. Amazing ineptitude from such a large and supposedly reputable solicitors.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Irene helped us with the sale of our house in Fulham. She was efficient and proactive throughout. I would certainly classify her as a trusted advisor. Highly recommended!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Inspired confidence and put my mind at rest

Jessica made the process as smooth as it could have been. Her and the team at TWM are reliable, communicative and on top of the work. They gave huge confidence in the process. I have used them twice and wouldn’t hesitate to use them again. Outstanding.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Wimbledon branch have no details of Will after 8 years

Started my Will with Wimbledon branch of TWM solicitors back in 2017, too my dismey, after making enquiries to review my Will. Nobody at the branch knows anyhting about my Will, and have no details of it. I have actually been told to complete a new Will review. Just imagine if I was a relative making enquires after my demise where will they get with TWM solicitors if nobody knows anything about my Will only after 8 years being with them. This is a big warning that I need to start my Will elsewhere. Which is exactly what I will be doing.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent

My partner and I have, over many years, both separately and jointly used TWM to sell, purchase and, most recently, jointly buy a property. The TWM conveyancing team, led by the super efficient Samantha Yearwood, have always been our go to experts. Sam and her colleagues have always been extremely responsive, provided first class advice and left us in no doubt that our best interests were being served. In addition to Sam we'd also call out Rosie Dinsdale and Seana Murray as stars within the team.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Mia and her team at TWM

I am very impressed with how TWM have helped me to refinance a property recently. Mia Matthews and her team were clear with their timeline and expectations, updating me regularly and supporting me to get all the documentation needed for a speedy process. They answer their phones and emails quickly and respond to queries and requests in a timely manner. I highly recommend them and will definitely use them again given the opportunity.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Best Advice

David Hitchcock of TWM has acted for our company for many years. His advice is always expert, straightforward, on point and practical. Couldn't rate him more highly.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

TWM Solicitors: quick, efficient, great value

TWM Solicitors made the process of receiving funds from a divorce settlement as easy as possible. They answered emails and phone calls right away (having talked to 3 other firms who then ghosted me leading up to the court appointed deadline), took all stress out of the process, did what they said they were going to do at every step (again, unlike 3 other firms) – and they were by far the most competitive quote. Cheapest and best – I will instruct them again when I buy a property and I enthusiastically recommend TWM Solictors, 100%.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

I honestly can't say thank you enough…

I honestly can't say thank you enough to Mia and TWM Solicitors, Mia has made the final part of a very difficult process so much easier than it could of been. Every question we had was answered quickly and in plain English, we felt thoroughly supported every step of the way.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

TWM remortgage

My experience with TWM solicitors was exceptional.They provide a high standard service with very clear and prompt updates every inch of the way.highly recommendx

29 April 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant team worth every penny

The team expertly guided us through a complex purchase of a c. £2 million property in Islington, London, while simultaneously advising on the sale of flats in Oxford and Clerkenwell, London. We have instructed them for several other transactions in the past and they have never disappointed us. They are a class act - Claire Fountain, Shelley Burt and Vanessa Burt all bring a wealth of practical experience to bear, as well as impressive legal skills. That experience made all the difference between the sale falling apart and it going through smoothly. Also, unlike 'factory' type conveyancing firms, they are user friendly and easy to reach on the phone. As a lawyer myself, I am often asked to recommend residential property conveyancing solicitors and I always recommend TWM. As far as I know, our friends have had good experiences with them too. The experience with Claire and her team is a world apart from the nightmare horror stories that you often hear about conveyancing. They are also remarkably good about including extra work within the agreed fee without additional charges, and are worth every penny. They may not be as cheap as some 'factory' conveyancing firms but they are worth it as they will significantly increase the chance of your sale or purchase going through, while saving you a lot of stress and frustration as a bonus!

21 March 2025
Unprompted review

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