TV Bed Reviews 

1,443
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the beds, noting their durability and solid construction, often exceeding expectations. The delivery service is frequently highlighted for being prompt, smooth, and professional, with staff often going the extra mile to assist. Reviewers also commend the excellent customer service and friendly, helpful staff, including personalized calls and efficient support throughout the purchasing and delivery process. However, some customers also noted issues with initial installation, missing components like plugs or manuals, or receiving incorrect parts such as headboards. A few other people also felt that some products arrived broken, developed problems like squeaking or collapsing frames, or had persistent issues such as an unpleasant smell.

What people talk about most

Product

People report positive experiences with the product, frequently praising the excellent quality, sturdiness,... See more

Quality

Reviewers mention positive feedback about quality, with many describing the beds as sturdy, well-made, and of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and amazing from start... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more

Company replied

Rated 5 out of 5 stars

We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more

Company replied

Rated 5 out of 5 stars

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more

Company replied

Rated 5 out of 5 stars

Purchased the Astra Ottoman bed in cream as a bundle with mattress and LG smart nano cell tv. Quality is suberb! Went to the showroom first then placed order on their very easy to use website. Deliver... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,443)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company great service

From ordering my bed the company communicated well advising about delivery dates. My bed was delivered the installers were polite very prompt to time and they worked quickly and efficiently. Although the cable was put in the wrong port which took me a while to work out in which during this time I emailed the company and was answered quickly with problem solving answers. It was a genuine mistake and It did not make me think any less of the service provided. I finally worked it all out and once the surround sound came on it was excellent and I am very pleased with my new bed. I would definitely recommend this company. Thank you

2 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for taking the time to leave your review! We’re really pleased to hear that you were kept well informed throughout the ordering and delivery process, and that the installers arrived promptly and worked efficiently.

We truly appreciate your understanding regarding the cable being placed in the wrong port, mistakes can happen, but we’re glad our team were able to respond quickly with helpful guidance.

It’s wonderful to hear how happy you are with your new bed, and we’re grateful for your recommendation. Thank you again for choosing us!

Rated 5 out of 5 stars

I LOVE this bed

I LOVE this bed! Quite possibly the best purchase I’ve ever made for myself. High quality materials, very fast delivery, excellent customer service and easy installation. Great value for money in my opinion, it’s gorgeous! I will recommend you to everyone.

5 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you so much for your review! We’re thrilled to hear you love your bed. It’s wonderful to know the quality, quick delivery, easy installation, and customer service all lived up to your expectations.

We really appreciate your kind words and your recommendation. Enjoy your new bed, and if you ever need anything, we're always here to help!

Rated 5 out of 5 stars

Excellent bed and service

Bought the bed back in July 2025.
Bed was delivered on time and was easy to assemble.
Great service!

1 July 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We're really pleased to hear your bed was delivered on time and easy to assemble. Great to know you were happy with the service too. If you ever need anything in the future, we're here to help!

Rated 5 out of 5 stars

Brilliant quality

Brilliant quality. We’re very happy with our bed. Best we’ve ever had.

22 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We're delighted to hear you're so happy with your bed and that it’s the best you've ever had.

If you need anything at all, we're always here to help!

Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier, such a perfect bed! Fitting service super helpful! My friends saw our new bed & actually went on to ordered their own! 100% recommended!

9 September 2025
Unprompted review
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Reply from TV Bed

Thank you for your review! We’re thrilled to hear you couldn’t be happier with your new bed and that the fitting service was so helpful. It’s amazing to know your friends were impressed enough to order their own, that really means a lot to us.

We truly appreciate the 100% recommendation. If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Fantastic customer service!!!!

I came to build my daughters bed on 27/11/2025 and unfortunately I was unable to locate the instructions.
I called Rob at TVbed past 5pm, struggling with signal he asked if he could call me back. At first I thought this may be a tactic to get me off the phone as it was so close to home time however he called me straight back on his mobile.
I cant thank Rob enough, he quickly sent me the instructions on a PDF so that I could get them printed out and complete the build.
My daughter was over the moon, great quality product but the customer service was above and beyond.
Great bloke, a great family business, well worth anyone's hard earned cash. And to go that extra mile was superb 👏

I will defiantly be recommending to family and friends, thanks Rob and team.

27 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! . We’re delighted to hear that Rob was able to help you so quickly, especially after hours, and that the instructions got you back on track with the build.

We’re also thrilled that your daughter loves her new bed and that you’re impressed with the quality. As a family business, customer care is at the heart of what we do, so your kind words really do make our day.

Thank you again for the recommendation and for choosing us. If you ever need anything in the future, we’re only a phone call away!

Rated 5 out of 5 stars

Love it!

Great communication from the company after wrong bed was delivered. The bed is top quality and sturdy. Definitely worth the money.

28 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re really glad to hear that our communication helped resolve the issue quickly after the wrong bed was delivered. It’s great to know you're happy with the quality and sturdiness of the bed, we truly appreciate your kind words.

Thanks again for your patience and for choosing us. If you ever need anything in the future, we’re here to help!

Rated 4 out of 5 stars

Great Customer Service

We’ve had our TVbed for about two months now and it’s been great. The materials feel solid and the build quality is really good. The TV mechanism works brilliantly, and the USB slots are handy for charging our phones.

We did have a bit of trouble with the instructions, but we got in touch with them and they sent the correct ones over email within minutes. Their customer service even followed up with a phone call to check everything was okay, which was a nice touch.

The only downside was the long delivery time, but that was down to the courier rather than TVbed themselves. Overall, really happy with it!

5 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for taking the time to leave your review! We're really pleased to hear that you're enjoying your TV bed and that the solid materials, build quality, and smooth TV mechanism have all lived up to expectations.

We're glad we could resolve the instruction issue quickly for you, and it’s lovely to hear the follow-up call was appreciated.

We’re sorry again for the longer delivery time caused by the courier, but we're delighted that you're happy overall with your purchase.

If you ever need anything in the future, we're always here to help!

Rated 5 out of 5 stars

Great family company with great values

Great family company with great values. We ordered a king TV bed ottoman. The delivery was quick. The delivery team even put all of the heavy boxes in the room of my choice which was super helpful. The instructions are clear the quality is amazing and if I could give 10 stars I would.

Aftercare is just as good called me to check everything was great with the bed and if I had any problems. Amazing touch

19 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you so much for your review! We're delighted to hear that you had such a positive experience with us.

We’re pleased the delivery was quick and that the team were able to place the boxes exactly where you needed them. It’s great to know the instructions were clear and that you're impressed with the quality.

Thank you again for choosing us. If you ever need anything in the future, we're always here to help!

Rated 5 out of 5 stars

great quality bed quick delivery would…

great quality bed quick delivery would 100% buy from again

3 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We're really pleased to hear you’re happy with the quality and quick delivery. We’d be delighted to have you shop with us again in the future!

Rated 5 out of 5 stars

The bed is amazing quality I’ve never…

The bed is amazing quality I’ve never experienced an ottoman bed which has felt as solid as this. Installation was super quick and the team was really friendly & helpful.

Lovely touch to receive a personal call after to check we were happy with the product. Would 100% recommend and will be purchasing from this company in the future!

25 October 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you so much for your review! We're delighted to hear how impressed you are with the quality of the bed, especially the strength of the ottoman, as we work hard to ensure our products feel solid and built to last.

It’s great to know the installation team were friendly, helpful, and able to get everything set up quickly.

We truly appreciate the recommendation and look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Great service great bed

Great service great bed

24 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re delighted to hear you’re happy with both the service and the bed. If you ever need anything in the future, we’re here to help.

Rated 5 out of 5 stars

Superb Beds

Superb Beds – we have two and my girls love them. Easy to put together and help via the phone (even at the weekend) if you need it. Recommended.

24 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re so pleased to hear you now have two of our beds and that your girls love them. It’s great to know the assembly was easy and that our team were able to help when needed.

We truly appreciate the recommendation! If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

Tv bed high quality

We had our tv bed fitted. Looks stunning and works perfect real good quality. Highly recommend.

24 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you so much for your lovely review! We’re delighted to hear that your TV bed looks stunning and is working perfectly. It’s great to know you’re happy with the quality.

We really appreciate the recommendation! If you ever need anything in the future, we’re here to help.

Rated 4 out of 5 stars

My daughter is very happy with her new…

My daughter is very happy with her new bed. Easy to assemble, the TV didn’t come with the correct screws to connect to the bed but apart from that very happy with the product.

30 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re really pleased to hear that your daughter is happy with her new bed and that assembly was straightforward.

Sorry to hear the TV didn’t come with the correct screws, this can occasionally vary by TV brand.

Thanks again for your review!

Rated 5 out of 5 stars

Problems and solutions

My experience was interesting because the television arrived broken. Now this may sound immediately negative but I want to emphasise that the level of customer service in resolving the issue and the combined speed of delivery of the replacement television and collection of the damaged television was absolutely outstanding. Furthermore, the polite attitude of the staff and the effort to make the rest of this customer experience positive was remarkably impressive. In addition, the level of communication from the outset following the online purchase of the tv bed, tv, and mattress was first class. I don’t tend to write reviews but thought that it would be important to share what initially might have been conceived as a negative experience and emphasise that it was an excellent outcome.

20 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jim,

Thank you so much for taking the time to share such a thoughtful and detailed review, it truly means a lot, especially as someone who doesn’t usually write reviews.

We’re sorry that your television arrived damaged, but we’re delighted to hear that our team were able to turn the situation around quickly and professionally. Providing fast replacements, clear communication, and friendly support is incredibly important to us, so it’s wonderful to know that this came through in your experience.

We really appreciate your kind words and your understanding throughout the process. If you ever need anything in the future, we’re always here to help.

TV Bed 🛏️

Rated 5 out of 5 stars

Amazing experience!

After buying our first home, we wanted to treat ourselves to a TV bed. After doing some research and reading reviews, we decided to order from TV bed and we were not left disappointed! Everything has been so simple from ordering, delivery, and assembly. The team are so friendly and helpful, and we even had a courtesy call to see how we were getting on with our new bed. We are absolutely delighted and looks amazing in our new home. We opted for the LED lights also which look great. We would 100% recommend TV bed!

14 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Rachel,

Thank you for taking the time to leave your review.

It’s wonderful to hear that everything from ordering to delivery and assembly was smooth and simple, and that our team could make the experience even better. We’re really glad you love the look of the bed in your new home, and the LED lights are a fantastic choice!

Your recommendation means a lot. If you ever need anything at all, we’re always here to help.

TV Bed 🛏️

Rated 5 out of 5 stars

Great bed frame

Great bed frame, quick delivery, lovely company

1 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jack,

Thank you for taking the time to leave your review.

We’re so glad to hear you’re happy with the bed frame, the quick delivery, and your experience with us. If you ever need anything else, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Very good quality beds

Very good quality beds. We bought 3 for moving into our new house (2 double and 1 king). All are of fantastic quality. Very impressed. I would highly recommend.

18 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Vicky,

Thank you for taking the time to leave your review.

We’re delighted to hear that all three beds have met your expectations and that you’re impressed with the quality. It means a lot that you chose us for your new home and would highly recommend us.

If you need anything at all in the future, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Excellent service

13 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Adam,

We’re really glad to hear you received excellent service. If you ever need anything else, we’re always here to help.

TV Bed 🛏️

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