TV Bed Reviews 

1,448
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the beds, noting their durability and solid construction, often exceeding expectations. The delivery service is frequently highlighted for being prompt, smooth, and professional, with staff often going the extra mile to assist. Reviewers also commend the excellent customer service and friendly, helpful staff, including personalized calls and efficient support throughout the purchasing and delivery process. However, some customers also noted issues with initial installation, missing components like plugs or manuals, or receiving incorrect parts such as headboards. A few other people also felt that some products arrived broken, developed problems like squeaking or collapsing frames, or had persistent issues such as an unpleasant smell.

What people talk about most

Product

People report positive experiences with the product, frequently praising the excellent quality, sturdiness,... See more

Quality

Reviewers mention positive feedback about quality, with many describing the beds as sturdy, well-made, and of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and amazing from start... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more

Company replied

Rated 5 out of 5 stars

We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more

Company replied

Rated 5 out of 5 stars

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more

Company replied

Rated 5 out of 5 stars

Purchased the Astra Ottoman bed in cream as a bundle with mattress and LG smart nano cell tv. Quality is suberb! Went to the showroom first then placed order on their very easy to use website. Deliver... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,448)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problems and solutions

My experience was interesting because the television arrived broken. Now this may sound immediately negative but I want to emphasise that the level of customer service in resolving the issue and the combined speed of delivery of the replacement television and collection of the damaged television was absolutely outstanding. Furthermore, the polite attitude of the staff and the effort to make the rest of this customer experience positive was remarkably impressive. In addition, the level of communication from the outset following the online purchase of the tv bed, tv, and mattress was first class. I don’t tend to write reviews but thought that it would be important to share what initially might have been conceived as a negative experience and emphasise that it was an excellent outcome.

20 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jim,

Thank you so much for taking the time to share such a thoughtful and detailed review, it truly means a lot, especially as someone who doesn’t usually write reviews.

We’re sorry that your television arrived damaged, but we’re delighted to hear that our team were able to turn the situation around quickly and professionally. Providing fast replacements, clear communication, and friendly support is incredibly important to us, so it’s wonderful to know that this came through in your experience.

We really appreciate your kind words and your understanding throughout the process. If you ever need anything in the future, we’re always here to help.

TV Bed 🛏️

Rated 5 out of 5 stars

Amazing experience!

After buying our first home, we wanted to treat ourselves to a TV bed. After doing some research and reading reviews, we decided to order from TV bed and we were not left disappointed! Everything has been so simple from ordering, delivery, and assembly. The team are so friendly and helpful, and we even had a courtesy call to see how we were getting on with our new bed. We are absolutely delighted and looks amazing in our new home. We opted for the LED lights also which look great. We would 100% recommend TV bed!

14 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Rachel,

Thank you for taking the time to leave your review.

It’s wonderful to hear that everything from ordering to delivery and assembly was smooth and simple, and that our team could make the experience even better. We’re really glad you love the look of the bed in your new home, and the LED lights are a fantastic choice!

Your recommendation means a lot. If you ever need anything at all, we’re always here to help.

TV Bed 🛏️

Rated 5 out of 5 stars

Great bed frame

Great bed frame, quick delivery, lovely company

1 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jack,

Thank you for taking the time to leave your review.

We’re so glad to hear you’re happy with the bed frame, the quick delivery, and your experience with us. If you ever need anything else, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Very good quality beds

Very good quality beds. We bought 3 for moving into our new house (2 double and 1 king). All are of fantastic quality. Very impressed. I would highly recommend.

18 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Vicky,

Thank you for taking the time to leave your review.

We’re delighted to hear that all three beds have met your expectations and that you’re impressed with the quality. It means a lot that you chose us for your new home and would highly recommend us.

If you need anything at all in the future, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Excellent service

13 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Adam,

We’re really glad to hear you received excellent service. If you ever need anything else, we’re always here to help.

TV Bed 🛏️

Rated 5 out of 5 stars

Outstanding

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air.

This will he the 2nd purchase from the team, customer service is outstanding, beds are high quality and competitively priced. Sales staff are wonderful with a special thanks to Maddie for looking after us so well.

Great company and I’d highly recommend TVBED.co.uk.

13 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Brian,

Thank you for taking the time to leave your review.

We’re delighted to hear that our customer service stood out, especially in a world where it can often feel impersonal.

It’s wonderful to know you’re happy with the quality and value of our beds, and we’ll be sure to pass your kind words on to Maddie.

We really appreciate your recommendation and your continued support. If there’s ever anything more we can do, we’re always here to help.

TV Bed 🛏️

Rated 5 out of 5 stars

Amazing Tv Bed very happy

Couldn’t be happier I Ordered a Tv bed for my son the manual operated Tv lift.

First of I had a friendly staff member call me about a query I had after his advice I ordered the bed and it’s brilliant build quality, the looks can’t fault it.

18 October 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hello,

Thank you for taking the time to leave your review.

We're delighted to hear that your son’s TV bed has exceeded your expectations. It’s great to know our team were able to help with your query and that the advice gave you confidence in your order.

We’re thrilled you’re happy with the build quality and design. If you ever need anything further, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Good quality

Great company. Bed is great. Good quality and good service.

14 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Cameron,

Thank you for taking the time to leave your review.

We’re so glad to hear you’re happy with the bed, its quality, and the service you received.

If you need anything in the future, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Most helpful and easiest company to buy…

Most helpful and easiest company to buy from! The bed is INCREDIBLE, so so happy with it and easy put together, so heavy and great condition couldn’t fault it

19 September 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jessica,

Thank you for taking the time to leave your review.

We’re thrilled to hear that you found the whole process easy and that you’re loving your new bed. It’s great to know the quality and condition exceeded your expectations too.

We truly appreciate your kind words, if you ever need anything, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Great customer service.

The delivery was quick. The bed was easy to put together and feels sturdy. We did have a issue with being sent the wrong colour of the side rails, however I phoned up they answered straight away, not only did they apologise they sorted it straight away.

7 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hello,

Thank you for taking the time to leave your review.

We're delighted to hear that delivery was quick and the bed was easy to assemble and feels sturdy. We're also glad our team could resolve the issue with the side rails promptly for you.

If you need anything else at all, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Excellent!!!

I had a few questions about the tv bed. I what’s app and they replied super quick really put my mind at ease. Delivery was great completed on the day I selected after purchase. Great value for money. Tv bed has definitely been a game changer for our bedroom due to lack of space. I paid for the installation also which was the chaps did really quick which was a bonus. Definitely worth the money and great quality bed. Would highly recommend and would order from again. Top service from start to finish 🙂

18 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jazz,

Thank you for taking the time to leave your review.

We’re delighted to hear you had such a smooth experience, from quick WhatsApp support to delivery and installation. It’s great to know your new TV Bed has made such a difference to your bedroom space and that you’re pleased with the quality and service.

We really appreciate your recommendation and kind words, enjoy your new TV Bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Delivered on time

Delivered on time , helpful customer service and the bed is great

6 August 2025
TV Bed logo

Reply from TV Bed

Hi Sally,

Thank you for taking the time to leave your review.

We’re really pleased to hear your bed arrived on time and that our customer service team could assist you.

Enjoy your new bed, and please feel free to get in touch if you ever need anything in the future!

TV Bed 🛏️

Rated 5 out of 5 stars

Very professional company providing top…

Very professional company providing top quality service and product. Would highly recommend. Well manufactured solid bed at a reasonable price. Instructions are clear and overall easy enough to build yourself or you can always pay extra to get in built up.

5 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jake,

Thank you for taking the time to leave your review.

We’re delighted to hear you’re happy with both the quality of your bed and the service you received. It’s great to know the assembly process went smoothly too!

We really appreciate your recommendation and hope you enjoy your TV Bed.

Kind regards,
TV Bed Customer Service

Rated 4 out of 5 stars

Really pleased with our bed from TV…

Really pleased with our bed from TV Bed.

As far as quality goes, it clearly uses good, solid materials. It looks very nice, and was easy enough to assemble too.

My only criticism is with the delivery timescales. It took a full week after ordering before I was contacted to arrange delivery, and then the nearest delivery slots were a further 2 weeks out, resulting in 3 weeks from order to delivery. I'm probably just spoilt with the multitude of "next day" services we have nowadays, but a quicker delivery would have resulted in the full 5 stars.

12 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hello,

Thank you for taking the time to leave your review.

We’re so pleased you’re happy with your new TV Bed and the quality.

We’re sorry to hear your delivery took longer than expected. Our deliveries are usually very quick, so we’ll be speaking with our carriers to understand what caused the delay in your case.

We really appreciate you bringing this to our attention and hope you enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

The service from beginning to end was 5…

The service from beginning to end was 5 star. Couldn’t recommend them enough.

1 August 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Nicola,

Thank you for taking the time to leave your review.

We’re thrilled to hear you received 5-star service from start to finish and that you’d recommend us so highly.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Found this website a few months ago…

Found this website a few months ago when trying to find a new bed. It was the first hearing of them so was a bit skeptical. However, the service received was top notch. The bed was also well made and quite premium. Shipping was done quickly and to the room of my choice. Products have a one year warranty which is a plus. I have recommended friends and family to this store as my experience was excellent.

23 July 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jossett,

Thank you for taking the time to leave your review.

We’re so pleased that we exceeded your expectations and that you found both our service and product quality to be top notch. It’s great to hear your bed arrived quickly, was delivered right to your room, and that you appreciate the added peace of mind from our warranty.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

From start to finish the service we…

From start to finish the service we received was superb. The bed arrived as suggested for delivery. It was well packaged and instructions were easy to follow to put the bed together. It looks wonderful. We thought we were going to have to get a new mattress also but once we put it onto the bed it was perfect and saved us so much money. The tv mechanism works perfectly and the storage under the bed is huge. Highly recommend this company even a follow up call making sure everything was right was very much appreciated.

4 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jennifer,

Thank you for taking the time to leave your review.

We’re delighted to hear that everything went smoothly from start to finish, from delivery and packaging to the easy assembly. It’s great to know the bed looks wonderful, that your existing mattress fits perfectly, and that you’re enjoying the spacious storage and TV mechanism.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Great beds I have now purchased my…

Great beds I have now purchased my second bed

4 November 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Lina,

Thank you for taking the time to leave your review.

We’re thrilled to hear that you’ve come back for a second bed. We’re so glad you’re happy with your purchases.

Thank you again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Fast delivery and good quality product.

Fast delivery and good quality product.

4 August 2025
TV Bed logo

Reply from TV Bed

Hi Fran,

Thank you for taking the time to leave your review.

We're delighted to hear you were happy with the fast delivery and the quality of your new TV Bed.

Thank you again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Excellent quality bed.

Excellent quality bed at a great price. It's now my favourite place to watch TV... and then hide it away when I'm done.
Woukd definitely recommend.

2 August 2025
TV Bed logo

Reply from TV Bed

Hi Simon,

Thank you for taking the time to leave your review.

We’re so pleased to hear you’re enjoying your new bed and love the convenience of being able to tuck the TV away when you’re done watching. It’s great to know you’re happy with the quality and value too.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

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