trax.pk Reviews 

Very bad service

Very slow and crap service. Nobody has any clue whatsoever whats going on in their business, everybody keeps saying the same thing again and again. Did not receive my parcel its been more than 3 days.

I ordered a parcel which I received on time but that was already damaged. I called 3 times on their customer service but they are not following up with my complaint. They just ask the tracking ID, tell me that complaint is registered and that's it. No following up with the solution.

Worst service ever. It's been more than 15 days I shipped my parcel and it has not been delivered yet.
Also their delivery biys do not call the customers at all and just mark the parcel as "refused by customer". How pathetic. I have to call them literally so many times a day just because of the complains. Worst service.

The delivery service is very bad. I could see my order has been shipped but taking forever to deliver. It is coming from Karachi to Lahore and it has been 1 week and my package has not been delivered. Actually I have flight at 1am tonight and I contacted them saying can you please deliver my package today but no response from there agent

They have zero customer service. Cursed with unprofessional behaviour

Sub se ghatiya service hai trax ke pata nahi extra charges kis baat ka liye hai helpline per call karo wo jhoot boltay hai aj kal mai mil jay ga

This is the worst courier company, very slow service got the package after around 20 days from karachi to lahore. was going to give 1 start but delivery boy was very nice so i gave 3

Disappointment with the recent service provided by your company.
Its gonna be 6 days today to deliver the parcel its still not been delivered. The lack of communication regarding the delay only compounded the problem, leaving me feeling neglected and disregarded as a valued customer.
Not even staff is picking up my calls i tried 5 times every day. How bad is the customer service of this company . it is spoiling our customers as there is no commitment. No words. Very ineligible and irresponsible staff this company having.

Very very very disappointed

very poor .. very poor very poor do to use this
the rider is not attempting for order

Very very poor service, never use it .

Never recommend.

Disappointment with the recent service provided by your company.
Its gonna be 6 days today to deliver the parcel its still not been delivered. The lack of communication regarding the delay only compounded the problem, leaving me feeling neglected and disregarded as a valued customer.
Not even staff is picking up my calls i tried 5 times every day. How bad is the customer service of this company . it is spoiling our customers as there is no commitment. No words. Very ineligible and irresponsible staff this company having.

I don't know , but I couldn't find 0 stars. Worst , worst ever carrier. Scammers fake people. Be aware of them

This is such an irresponsible company that I placed an order many days ago and its delivery was in Lahore, so it arrived in Lahore on the 3rd and today is the 15th and still I have not received it. When calling the company, they are not responding. If they can't run their business, then it should be closed, at least not that tight. Better than that, there are other local post offices that deliver in about two to three days to four days at the end.

very poor service. want to return a parcel but not trax not processed return after 8 days