Travellink Reviews 

I booked a flight and later found a charge on my card for a Prime subscription I never ordered. I cancelled it the same day and called support for refund. The first answer was no, then next offer was 90 euro voucher, the latest proposal I receiced is a 50 euros refund plus a 45 euro voucher.Ask for the full amount on your card and refuse the voucher. If you keep pushing, you will most likely get all of it back. Read every email they send after booking, including the ones that look like marketing, because that is where the subscription shows up.

Im not quite sure what happens with the ticket when i get it or when i fill out passport details and boarding card i paid extra for.

I would like to give special thanks to the customer service representative who helped me on the phone. They were very kind, friendly, and helpful. They listened to me patiently and helped me a lot with my issue. I really appreciate their excellent service. Thank you! 🙏

My english IS so Bad tuhat i am sorru,igould not used Finnish

Strongly not recommended – unexpected subscription charge and no refund

My experience with Travellink was extremely disappointing. While purchasing expensive airline tickets and paying through Apple Pay, I was enrolled in an automatically renewing Prime subscription. I did not knowingly intend to purchase this membership, and the subscription conditions were not sufficiently clear to me during the booking process.

I cancelled the automatic renewal immediately after discovering the charge and requested a refund. Travellink refused, stating: “Our policy states that the membership fee cannot be refunded.” This means they will keep the entire fee for a subscription I neither wanted nor intended to purchase, although I complained promptly.

This resembles the increasingly common practice of presenting subscriptions ambiguously during checkout and subsequently relying on a non-refundable policy. Customers should examine every step of the payment process extremely carefully.

Based on my experience, I strongly do not recommend Travellink.

I did not get help to add baggage with Norwegian. Norwegian asked me to contact my travel agency, and you asked me to contact Norwegian. I went into a loop and no help

Avoid Travellink. They hid the cancellation of my return flight for nearly two months, finally notifying me just 4 days before my scheduled flight home. To top off the incompetence, they refuse to refund their 20% "service fee" for a service they completely failed to deliver.

They scam people to click on flights that are cheaper and by doing that you automatically submit tobsubscribe on their prime subscription and the bill cones later...

It was easier to make flight booking than other samekind of companies. Also a bit cheaper.

Everything was Great

It was easy to buy tickets

Very helpful service even it turned to selling. Sometimes the lady spoke a little too fast and I could not follow, but overall very good.

I did not ask or want to be a member of travellink!!

They use dark pattern when you checkout so you are automatically subscribed to their Prime membership, which will cost you 899 kroner every year! and they refuse to give you 14 days of withdraw right. Pure criminals.

Nice agent, but had to ask her not to speak so fast. When she spoke slower it was ok undersranding her.

Very good, very quick and was very helpful!

These are scammers and they are not even hiding it. I booked flights through Travellink, but the airline cancelled the flights. The airline refunded the payment to Travellink, but Travellink refuses to return the money. Their customer service lies and repeats the same AI-generated words.

I normally don’t write reviews, but this has genuinely been one of the worst customer-service experiences I’ve ever had. I will never use Travellink again, and I strongly advise others to think twice before booking through them.

I purchased a flight through Travellink and paid for two additional checked bags. Just one day before departure, Travellink informed me that they had been unable to purchase the checked baggage with the airline. So despite having already paid Travellink for two checked bags, I suddenly had no checked baggage included.

They told me they would refund the money I had paid for the two bags and advised me to purchase the baggage again at the airport. Finem, inconvenient but acceptable if they refunded what I had already paid.

They never did.

I therefore ended up paying twice for my checked baggage, once to Travellink and again at the airport.

What followed was more than two months of going back and forth with Travellink, repeatedly trying to get back money for a service they charged me for but never provided. Despite numerous conversations and promises, I still did not receive the refund. The amount of time and frustration involved in trying to recover my own money has been ridiculous.

Based on my experience, I cannot recommend Travellink and will certainly never book through them again.

I have bought a ticket and by doing so, and buy doing so I got charged for and became a prime user. So my 1 ticket became 140 dollars more... that's 1/3 of my original ticket !
NEVER USE THIS !! HIDDEN CHARGES!!!
BUT yeah now I'm a prime user at shit place !

Nice service