They charged our account for a flight ticket, but we received no confirmation email. However, a few hours later we received an email asking us to “complete your booking,” as if no payment... See more

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About Travellink
Written by the company
Travellink is one of the world’s leading online travel agencies; a true disruptor in the online travel booking sector.
The business puts cutting-edge technology solutions to work on behalf of travellers worldwide. It offers the widest choice of flights from over 700 airlines as well as the greatest variety of hotels, and car rentals.
Founder of Travellink Prime, the very first subscription programme ever created in travel, Travellink is revolutionising the way people search for, book and enjoy travel.
Travellink is part of the eDreams ODIGEO Group, one of the world’s largest online travel companies serving 20 million customers globally.
Resolve issues quickly, and receive top-notch support effortlessly!
| Customer Service |
Find out our exclusive savings on flights, hotels and cars. Over 7 million people travel with Prime.
| Travellink Prime |
Search, find, and book cheap flights with ease—your journey starts here!
| Travellink Flights |
Find now better deals looking for flights + hotels.
| Travellink Flight + Hotel |
Find the best hotels for your next vacation:
Best price guaranteed or we refund 2x the difference.
| Travellink Hotels |
The smartest way to unblock more destinations in one go!
| Multi-city Flights |
Do you need a car at your destination? We’ve got you covered!
| Travellink Cars |
Meet the whole company and all our brands.
| Our brands |
Travellink Prime
Written by the company
- The world's largest travel membership
- Join over 7 million Prime subscribers and save every time you book. With Prime, you can unlock savings of up to €100 per flight, €270 off accommodation, and car rentals from just €12/day. Enjoy price freeze, VIP customer support, and the flexibility of a refund within 48 hours for extra peace of mind. Plus, we guarantee the best price on flights and hotels, or we’ll pay 2× the difference. Want even more? Upgrade to Prime Plus to access our highest discounts, enhanced benefits, and priority support for a truly premium travel experience.
Best price guarantee
We’ll pay you 2x the difference
Contact info
Calle de Manzanares 4, 28005 , Madrid, Spain
- www.travellink.com

Travellink Prime
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Just horrible!
Just horrible!
I don't know where to start: Hidden fees, awful support. Can't send e-mails, only online contact.
NEVER going to use it again.
Scamming you into an unrequested membership
Went through the proces. Get the travelconfirmation. But - surprice - out of nowhere - we were told that we now have an annual membership costing us 889 DKK, and now we had to use time to cancel that.
No e-mail info. The phone is a bot.
We'll never use Travellink again!
Everything was so easy!
There no real way to cancel your prime…
There no real way to cancel your prime with email. You speak about the email adress where you can quit it but its nowhere to be seen.
Very easy to find flights and pay
Very easy to find flights and pay.
Xtra for membership with discount.
Good support through real human service
Fake Company they sell you tickets
Fake Company they sell you tickets
But they add a menership and took 889 kr from my master card
Do not buy from them
Your pages are confusing and response…
Your pages are confusing and response SLOW compared relative to other agents.
I was promised a refund from Turkish…
I was promised a refund from Turkish Airlines but they kept saying the ticket is nonrefundable even though I just did what the airline told me to. They don’t reply to their emails, the chat bot doesn’t work fast u have to wait so long, and they don’t even have a working phone number in Finland, they scam people!! Be careful!!!
Amazing services and offers
Amazing services and offers! Easy to navigate. Satisfied. :)
If I could give Travellink zero stars, I absolutely would!
If I could give Travellink zero stars, I absolutely would.
This has honestly been one of the worst experiences I’ve ever had with a travel website. First of all, their so-called “customer service” is a complete joke. When you try to call them, you don’t even get a real person — just some useless AI bot that doesn’t help with anything. No matter what you ask, it just goes in circles and solves absolutely nothing.
But it gets worse.
They charged money from my account for a hotel booking that was never even confirmed — and was actually rejected. So there we were, stuck without a place to stay, forced to find and pay for another hotel last minute, which of course cost us even more money.
When we contacted them to explain the situation, they casually told us we would get a refund. Sounds great, right? Except… the money never came back. Just empty promises and no actual action.
This company is completely unreliable, unhelpful, and frankly feels like a scam. Avoid Travellink at all costs. Save yourself the stress, the wasted time, and the lost money.
Stay far, far away — this is absolute trash.
Very helpful and easy
Price good
Price good. That you have finnisha phonenumber , if I should need to call. I like, that you are safe and I can trust you. I have taken flights earlier too some year ago. Allways everything has Gene so easyly and well
Ticket cancelled at airport
Ticket cancelled at airport, unable to travel. No clear reason. Refund promised but not delivered.
Even one star is too many. Criminal behaviour in my opinion
SCAM
They NEVER reply. Every booking has an issue. Wether it's a flight on the wrong date. Your birthday automatically added with a random birthdate (can't change it online yourself, wait in line for 45mins at 2am to fix it, only for them to "fix it" wrong TWICE)! Hotels are all a scam. Pictures look nice, reality is you'll end up in a cockroach infested slum crawling with prostitutes. Diabolical. They refund nothing. Not even the middle east flights cancelled by the airline. By law they need to refund these. Nothing. I am left with no choice but to sue them. Avoid this agency at all cost. Biggest scam site you'll ever encounter. Spare your mental health and save a lot more money booking anywhere else. You'll "save money" on deals that will land you re-booking everything and paying triple the cost.
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