At first I thought it’s not a genuine booking avenue, however within 10 minutes Aman from Traveasy contacted me on WhatsApp and helped me get my booking sorted and shared the Itinerary. The experien... See more
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Simran from Traveasy made the booking process seamless and hassle-free. The fare was even lower than the airline’s, and so far the service has been trustworthy. Although I would’ve preferred to review... See more
Company replied
I recently used [Traveasy] to book my flight, and I was genuinely impressed with how smooth and efficient the entire process was! From finding the best deals to receiving instant confirmatio... See more
Company replied
My experience with Traveasy was super and very fluent. The support staff here was exceptional. Especially Mr. Prince Singh was very supportive and reluctant. He helped me with my issue thinking a... See more
Company replied
Company details
Written by the company
Traveasy.co.in uses the fastest technology to provide all the travel content to the discerning traveller. Not only can we find you the flight you need, but the hotel , insurance and car hire. Your reviews allow us to improve our service to you so we encourage you to drop a review.
Contact info
Unit No 101, First Floor, Tower-A, Unitech World- Cyber Park, Sector 39, 122003, Gurugram Haryana, United Kingdom
- 91 124 416 3030
- info@traveasy.co.in
- www.traveasy.co.in
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Traveasy India
Dear Vignesh,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.
Warm Regards,
Traveasy
abysmal customer service
25 October 2025
Unprompted review
Reply from Traveasy India
Dear Customer,
We couldn’t find your details in our database. Please email us your name and PNR number at info@traveasy.com so we can look into this matter.
good service 4.5 rating
vey good service i am happy its good
i m happy
23 October 2025
Unprompted review
Reply from Traveasy India
Dear Amjad,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Traveasy
Simran nicely handle my query and…
Simran nicely handle my query and before I reach to Traveasy desk she call me and handle my problem.
I appreciate her support
22 October 2025
Unprompted review
Reply from Traveasy India
Dear Ramesh,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Smooth booking
22 October 2025
Unprompted review
Reply from Traveasy India
Dear Deepak,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.
Warm Regards,
Traveasy
There was a mistake of 1 alphabet…
There was a mistake of 1 alphabet during the ticket booking which immediatly was brought to the agencies notice by me
During online check in it showed "not eligible " so was not able to select seats
But while checking in at the counter on the journey the airline refused to check us in unless the mistake was rectified by traveasy
Which was done by traveasy but the last moment tensions ......
21 October 2025
Reply from Traveasy India
Dear Sunil,
Thank you for your feedback. As per our records, your flight was booked online through Skyscanner with an incorrect name. Once this was brought to our attention, our team promptly assisted in correcting the issue. So this review is not fair and does not accurately reflect the quality of service we provided.
Simran from Traveasy made the booking…
Simran from Traveasy made the booking process seamless and hassle-free. The fare was even lower than the airline’s, and so far the service has been trustworthy. Although I would’ve preferred to review after completing my trip, I hope their 5-star support continues even in case of changes or cancellations.
22 October 2025
Unprompted review
Reply from Traveasy India
Dear Kunal,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Reply from Traveasy India
Dear Zaharaa,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.
Warm Regards,
Traveasy
Thank you very much for your help and…
Thank you very much for your help and cooperation. Your help could finish the task fast.
18 October 2025
Unprompted review
Reply from Traveasy India
Dear Ajay,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
It is very good website.
It is the best website for booking ticket.
It give a good facilities like as-low in cost, it work very fast.
It give good customer support.
I am not able to booking ticket but jhanvi mam give me their support for booking ticket.
18 October 2025
Unprompted review
Reply from Traveasy India
Dear Santraj,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
Simron is polite and kind to address my…
Simron is polite and kind to address my query in finding my e ticket. Very quick in response
15 October 2025
Unprompted review
Reply from Traveasy India
Dear Sujeeth,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
Reply from Traveasy India
Dear Durgesh,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Traveasy
Very good service.Great flight deal and…
Very good service.Great flight deal and the staff is very helpful!!i highly recommend you to book your tickets through them.
11 October 2025
Reply from Traveasy India
Dear Niharika,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Reply from Traveasy India
Dear Tejpal,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
I am writing to express my…
I am writing to express my disappointment regarding the lack of response to a complaint I submitted earlier. Despite reaching out, I have not received any acknowledgment or resolution, which is highly frustrating and concerning.
I expected a more timely and professional handling of my issue, and I hope this message prompts the necessary attention. Please let me know the status of my concern as soon as possible, and advise on the next steps to resolve it.
Thank you for your immediate attention to this matter.
Sincerely,
Anand
4 October 2025
Reply from Traveasy India
Dear Anand,
We were unable to locate any record of your earlier complaint. Our customer support executive also tried reaching out to you but was unable to get in touch. Please send us an email at info@traveasy.com with your booking details and the issues you experienced, so we can assist you promptly.
Reply from Traveasy India
Dear Jainil,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Nice experience
Nice experience
But you guys you have to make simple website. Not easy for new users.
7 October 2025
Reply from Traveasy India
Dear Hetvi,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
Non availability of expiry pf Payment link
Payment link was shared without an expiry advise. Further the Customer care team was very rude. Was asked to pay additional Rs 9.5 k in the night and same thing was reduced to Rs 6.2 k in the morning. I had to continuously follow up with the cc team.
6 October 2025
Reply from Traveasy India
Dear Venkataraman,
We would like to clarify that, according to our records, your flight was booked at night but confirmed the following morning, at which point a lower fare had become available. Please note that our website uses dynamic pricing, which means fares can vary based on several factors such as date, time, and seat availability. This is why there is a difference in the fare amount requested. Thank you for your understanding.
Reply from Traveasy India
Dear Asadullah,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
I have not received my refund amount of…
I have not received my refund amount of flight tickets canceled
3 October 2025
Reply from Traveasy India
Dear Vipin,
Our team has already requested your full refund from the airline. We will process it to you as soon as we receive the funds. Please let us know if you have any other concerns or questions.
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