Traveasy India Reviews 1,740

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making the booking process seamless and stress-free. Many people highlight the exceptional customer service, noting that agents are patient, professional, and readily available to assist, even during late hours. However, some customers also noted issues with pricing and baggage allowance. A few people reported that the price increased after booking or that the advertised baggage allowance differed from what was actually provided. There were also occasional mentions of slow responses from customer service or difficulties with seat selection.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise individual staff members for... See more

Booking process

Reviewers mention positive feedback about the booking process, often highlighting its ease and efficiency.... See more

Service

People report positive experiences with service. Customers are delighted with the professionalism and ease of... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and efficiency of... See more

Price

Customers had ambiguous experiences with price. While many reviewers found very reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first I thought it’s not a genuine booking avenue, however within 10 minutes Aman from Traveasy contacted me on WhatsApp and helped me get my booking sorted and shared the Itinerary. The experien... See more

Company replied

Rated 5 out of 5 stars

Simran from Traveasy made the booking process seamless and hassle-free. The fare was even lower than the airline’s, and so far the service has been trustworthy. Although I would’ve preferred to review... See more

Company replied

Rated 5 out of 5 stars

I recently used [Traveasy] to book my flight, and I was genuinely impressed with how smooth and efficient the entire process was! From finding the best deals to receiving instant confirmatio... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Traveasy.co.in uses the fastest technology to provide all the travel content to the discerning traveller. Not only can we find you the flight you need, but the hotel , insurance and car hire. Your reviews allow us to improve our service to you so we encourage you to drop a review.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Fraud and Scammers …

I booked my ticket through Traveasy but they didn't helped me so i tried to manage my booking though Indigo but Indigo clearly said that i have to change my flight booking though Traveasy only so i called again thier customer care and a lady named Simran asked me to pay 3500 dirham to change my booking which is equivalent to 100 K indian rupees.Moreover she said that if i cancel mh booking then ill get less than 20% amount of my paid amount so in this way they making fool their customers.
I request everyone to please stay away from Traveasy as they are not more than a fraud travel company.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Rohit Negi!

I had Rohit Negi as my customer service representative. He went above and beyond to help me solve my issue and made sure the experience with the company was super smooth. He was very polite and responsive to all of my requests. Great service.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Had a recent interaction with Simran, and she resolved my ticket concern within a minute. Much appreciated and keep up with the excellent service.!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience booking my…

I had a great experience booking my international tickets. The entire process was smooth, quick, and handled very professionally by Simran. Everything was explained clearly, and all my queries were answered patiently. I really appreciate the effort and support provided throughout. Highly recommended for anyone looking for a hassle-free booking experience.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Jhanvi

Had a great experience booking my flight from Mumbai to Toronto with TraveEasy. A huge thanks to Jhanvi Sharma for being so patient and clearing all my doubts. She made the entire process seamless and stress-free. Highly recommend her service!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst, scammers, dont book your ticket

I had a great experience with Jhanvi during a very stressful situation. My flight was cancelled due to the ongoing war, and I urgently needed help with rebooking.

Jhanvi responded incredibly fast and provided a quick and efficient solution. She handled everything smoothly and made the whole process much less overwhelming for me. Her professionalism and prompt support truly stood out.

I really appreciate her help and would highly recommend her assistance to anyone facing travel issues.

Revised review: She has confirmed me over the chat that even though you rebook the ticket you can cancel and get a full refund. But now they arr denying

Scammers

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Amar provided exceptional service

Amar provided exceptional service when my flight plans were disrupted by sudden airline price hikes. He was incredibly proactive, navigating the complex changes with total ease and a very positive attitude. It’s rare to find someone who combines such high-level efficiency with a genuinely kind, helpful approach. He turned a stressful logistical headache into a smooth experience, and I couldn't be more grateful. I highly recommend Amar for anyone looking for a reliable and friendly travel expert!

9 March 2026
Unprompted review

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