Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
I stumbled upon Train Trax while doing a Google search for "Smallest N Scale track circle" which led me to Kato unitrack then Train Trax that was a UK supplier, I emailed Train Trax to ask a... See more
Company replied
Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
977 reviews
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Reply from Train Trax
Thank you for taking time out of your day to give us the 5 stars, we're chuffed to bits.
I've bought from traintrax a few…
I've bought from traintrax a few times and have always had from them...
speedy response to my queries
their prices and stock levels are entirely reasonable!
great company to buy from, would recommend
29 July 2025
Reply from Train Trax
Thank you for taking time out of your day to leave us such a lovely review. We try our best!
easy to buy online
Emailed the company initially to see if they did e-gift cards and they directed me to do it online. Had some difficulty opening the actual link for some reason but got it done.
Needed the gift card quickly as it was for a friend but the gift card email whooshed into my inbox within seconds. Can't say fairer than that for service!
The friend was delighted with the present.
22 September 2025
Unprompted review
Reply from Train Trax
Thank you for taking the time to leave a kind review. We're delighted too!
Reply from Train Trax
Thank you for taking the time to leave us a lovely review.
Excellent service throughout
Excellent service throughout, from ordering to receiving the well packaged goods. Competitive prices too!
4 September 2025
Reply from Train Trax
Thank you for taking time to write us a review, we greatly appreciate it.
Quick service and delivery with good…
Quick service and delivery with good price and service even if delivery cost a little high, thank you TrainTrax
2 September 2025
Reply from Train Trax
We try and keep our postage prices as low as possible but we are unfortunately beholden to the whims of the postal service and even make a loss at the current rates. We do our best and we're happy to meet your expectations! Thank you for taking the time to leave us a nice review.
Comprehensive Kato stock.
Prompt delivery, competive price all good many thanks, will soon be ordering again.
2 September 2025
Reply from Train Trax
Thank you for taking the time to leave us a lovely review, we appreciate it!
Reply from Train Trax
Bish, Bash, Bosh! Just how we like it! Thank you for leaving a lovely review!
Kato unitrack
Really impressed how quickly my items arrived at the door. Well packaged. They always seem to have everything I want in stock.
1 September 2025
Reply from Train Trax
We do try and keep everything in stock where we can! Thank you for leaving us a lovely review.
Great deals
Really fast delivery with good communication throughout the order process. Products are really good and competitive for the UK market.
Wish I’d planned my layout first as at the moment I’m ordering every week.
1 September 2025
Reply from Train Trax
We're just happy watching your layout grow! Thank you for taking the time to leave a lovely review!
Prompt deliver
1 September 2025
Reply from Train Trax
We try our best! Thank you for taking the time to leave us a review!
right item but pins to join have…
right item but pins to join have changed but will fit
1 September 2025
Reply from Train Trax
Thank you for the review
I am very happy with the service givin…
I am very happy with the service givin by taintrax my purcase was swift packed well and deliverd on time kato n gauge track is perfect for my new layout recommend traintrax p prosser
29 August 2025
Reply from Train Trax
Thank you for taking the time to leave us such a kind review!
Fast reliable and easy to order on…
Fast reliable and easy to order on line.
Items arrived well packed and in good condition.
29 August 2025
Reply from Train Trax
We're glad it all went well! Thank you for taking the time to leave a review.
Reply from Train Trax
Thank you for the kind review.
Helpful service and timely delivery
7 August 2025
Reply from Train Trax
We do our absolute best, we love playing trains and want to help everybody else play too! Thank you for taking the time to drop us a review!
Excellent the small time from placing…
Excellent the small time from placing order to notification of being posted.
7 August 2025
Reply from Train Trax
We like to get your stuff to you asap, nobody likes waiting to play trains! Thank you for taking time to leave a review.
Reply from Train Trax
Thank you for the nice review, glad we're doing it well!
New online customer
Although I am not a new customer, this was the first time that I had ordered on line. Placed the order on Wedensday morning and the items were delivered on Saturday afternoon.
6 August 2025
Reply from Train Trax
Thank you for taking the time to leave us a review.
You will struggle to find anyone better
Fantastic products, great prices, fast dispatch times, reliable postage and the best customer you can experience. Highly recommended
Daves_Trains_Official TikTok
11 August 2025
Unprompted review
Reply from Train Trax
Thanks for the kind review, we always try our best, glad it's working!
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