Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
I stumbled upon Train Trax while doing a Google search for "Smallest N Scale track circle" which led me to Kato unitrack then Train Trax that was a UK supplier, I emailed Train Trax to ask a... See more
Company replied
Excellent Service. Items are brand new, competively priced and delivered very fast. Their website will guide you for their stock levels when you place your order. I have purchased items from them on s... See more
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Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
975 reviews
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BRILLIANT
I have dealt with Traintrax for many years! unfortunately my last delivery was a problem! Damage occured in transit so I returned the item straightaway and received a full refund immediately!
Well done Train Trax
29 October 2025
Reply from Train Trax
Hi Steve,
We're sorry your package arrived damaged, but we're also glad our service still rated 5 stars. We're always looking for new ways to keep items safe in transit.
Kind Regards
Kieren
Could not fault this company within an…
Could not fault this company within an hour of ordering my items I had an email saying my goods were dispatched. Ordered Monday and received on the Wednesday. Also very happy with the goods I received. Excellent service.
27 October 2025
Reply from Train Trax
We love it when a plan comes together! Thank you for taking the time to leave us a lovely review!
More Product Information Needed
Delivery fast and efficient. But there was limited information on how to combine this item with other products needed. For example which track to use. It may be that this information exists somewhere in Kato but I cant find it. Traintrax is a specialist Kato supplier so really does need to provide access to better product information.
27 October 2025
Reply from Train Trax
Hi Ian, we're sorry you found our information lacking, we are slowly updating listings to be clearer from the Japanese translations. However if you ever have any queries about Kato items, please do not hesitate to email us and we will provide you with an answer as best we can! Thank you for leaving an honest review, we appreciate it as it helps us to grow.
Reply from Train Trax
Thanks for taking the time to leave us a little review, we're very happy to help any way we can! Thank you again.
Found the items I wanted at a…
Found the items I wanted at a competitive price.
Prompt delivery.
8 October 2025
Reply from Train Trax
Hi Mike,
Thanks for taking the time to leave us a review, we're super glad we were good enough for 5 stars!
Great products at reasonable prices
Great products at reasonable prices. There was a slight delay to my order, but Kieran kept me informed of progress, so all was well. Order was well packed when it arrived.
8 October 2025
Reply from Train Trax
Hi David,
Sorry about the delay, it's very frustrating when it happens, but we want you as informed as us! Thank you for taking the time to leave a lovely review.
Reply from Train Trax
Thank you for taking the time to leave us a review, we're very pleased to get 5 stars!
Reply from Train Trax
Thank you for the kind review, we always want you to have the right bits for what you need!
I’m very happy with the service and the…
I’m very happy with the service and the product from TrainTrax. I WILL be buying again.
6 October 2025
Reply from Train Trax
We're so happy to get the five stars and we're looking forward to helping you continue your model railway journey!
Recommended
Nice selection of items with good prices. Website was simple and easy to use.
Order arrived quickly.
Excellent
6 October 2025
Reply from Train Trax
Here in the office we like things simple and easy to use, so we're glad you found the website great too! Thank you kindly for the 5 star review, we appreciate you taking the time to drop us one!
Reply from Train Trax
Thank you for the lovely 5 stars. We always want to make sure people are getting what they want and need for their model railway and the first step is communicating! I'm glad we did well for you.
Excellent Service
As usual first class service. Ordered a number of items all of which arrived promtly. One part of station unit was damaged in post but was replaced within days. Excellent service.
3 October 2025
Reply from Train Trax
We're sorry the post took a bite out of a platform, but alas fragile stickers are not heeded even if we put them on! We're chuffed for the 5 stars though, thank you so much.
The “go to” place for all things Kato
Great website with easy navigation and I was able to find the rather obscure parts that I needed. Fair price, well packed and reasonable postage.
Definitely the go to place for all things Kato
2 October 2025
Reply from Train Trax
Thank you for taking the time to leave a lovely review, we appreciate it!
Excellent service
Easy ordering and payment via their website, excellent products and quick delivery. Overall an excellent service
2 October 2025
Reply from Train Trax
Thank you! We're chuffed to earn 5 stars, it means we're doing something right! Thank you for taking time to leave us a review, it's greatly appreciated!
great product and very fast postage
1 October 2025
Reply from Train Trax
Thank you for taking the time to leave us a lovely review, we really appreciate it!
Delivered promptly with no problems
Delivered promptly with no problems. I have used traintrax many times and would recommend them.
29 September 2025
Reply from Train Trax
Thank you for taking the time to leave us a review and your continued support. We appreciate it greatly.
Thank you for the very quick delivery
Thank you for the very quick delivery.
It was well packaged and arrived safely.
I will be definitely using Train Trax again and would certainly recommend them.
30 September 2025
Reply from Train Trax
Thank you for taking the time to leave a review, we're glad we met your expectations, it really does make us happy.
Reply from Train Trax
Thank you for taking the time to leave us a review! Hopefully we can do better and get 5 stars next time, it's always nice to aim higher!
Prompt and no fuss.
29 September 2025
Reply from Train Trax
Thank you so much for your kind review, we appreciate you taking the time to do it!
Reply from Train Trax
Thank you for taking time out of your day to give us the 5 stars, we're chuffed to bits.
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