TouchNote works well for sending postcards from areas that are not popular tourist locations. The whole process is easy to use & posting is very reliable, especially if one is not in UK. A minor irri... See more
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Review summary
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Reviews shaping this summary
Brilliant way of sending postcards from holiday. User own photos to make personal, type message quickly, addresses added easily from address book, and same card and wording can be sent to multiple peo... See more
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I've had a great experience with TouchNote thus far. I've ordered postcards for family, and it's so convenient to customize them to reflect the place I'm visiting, with secure shipping to their addres... See more
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TouchNote is so useful, especially if you are like me and forget to send a birthday card. But it is also lovely to send anyone a postcard, or greeting card. Just so handy and easy to use. And the b... See more
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Company details
Written by the company
Keep in touch! Turn your photos into thoughtful cards & photo gifts and send them to the people who matter most. Keeping in touch is what TouchNote is all about. Our cards come with free worldwide postage so you can send messages to friends and family wherever they are. We’ve helped send over 12 million postcards and you’ll find our lovely products on fridges, pinboards, desks and walls, far and wide!
Contact info
Ground & Basement Floors, EC2A 4LJ, London, United Kingdom
- help@touchnote.com
- www.touchnote.com
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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I really LOVE this THANK YOU card that…
I really LOVE this THANK YOU card that TouchNote has created
19 March 2026
Unprompted review
Reply from TouchNote
Hi Carol,
We love hearing this - thank you! We're so pleased you're enjoying the cards that we could help you create, and really appreciate you taking the time to share feedback!
Best,
The TouchNote Team
Great way to send old fashioned post…
Great way to send old fashioned post cards!
20 March 2026
Unprompted review
Reply from TouchNote
Hi Helle,
Thank you for the lovely feedback - we're really pleased you're enjoying sending classic postcards, in a modern, convenient way!
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
This company as not replied to myself…
This company as not replied to myself or my daughter who ordered flowers for Mother’s Day it’s bad taking peoples money and no product or answering numerous e mails
15 March 2026
Unprompted review
Reply from TouchNote
Hi Mark,
We’re really sorry for the frustration this caused, especially around Mother’s Day. We understand how disappointing this must have been.
I understand that one of my colleagues was able to get in touch, and following our investigation we were able to confirm the card was delivered, but unfortunately the flowers were not. We’ve now arranged a full refund for the flowers along with some complimentary credits as a gesture of goodwill.
We’re glad we were able to resolve this for you, and really appreciate your patience while we looked into it.
Best,
The TouchNote Team
A Simple Way to Send Cards Overseas”
I’ve been really impressed with TouchNote. I use it to send Christmas and birthday cards to family in England, and it has made the whole process incredibly easy.
The quality of the cards is excellent, and even the packaging is well done. The envelopes are sealed properly and the address printing is very clear and professional. It honestly feels just like sending a traditional card, but without all the hassle.
What I love most is how simple it makes everything. I don’t have to go to the store, search through racks of cards, buy stamps, and then make sure I’ve used the right postage for overseas mail. With TouchNote, I can create and send a card in minutes.
You can copy and paste your own messages, upload photos, or even design your own card, which makes it feel personal rather than generic. It was wonderful during Christmas, and now I’m using it for birthdays and other occasions as well.
For anyone who wants to send real cards but doesn’t want the inconvenience of shopping for them and posting them, it’s definitely worth it. It has made sending cards to friends and family in England so much easier.
18 March 2026
Unprompted review
Reply from TouchNote
Hi Tracy,
Thank you for such a thoughtful and detailed review. We’re so pleased to hear how simple and easy TouchNote has made it for you to send cards overseas, especially for those important moments like Christmas and birthdays.
It’s great to know the quality, presentation, and personalisation options are all hitting the mark for you.
We really appreciate you taking the time to share your experience and recommendation.
Best,
The TouchNote Team
TouchNote is an excellent product
TouchNote is an excellent product. Every person that I have sent a card to always responds positively. I highly recommend!
18 March 2026
Unprompted review
Reply from TouchNote
Hi Barb,
Thank you for the lovely recommendation! We’re so pleased to hear your cards are always so well received - that’s exactly what we hope for.
We really appreciate you taking the time to share this.
Best,
The TouchNote Team
Excellent service
Excellent service - I use it all the time when I’m travelling
18 March 2026
Unprompted review
Reply from TouchNote
Hi Roisin,
Thanks for the lovely feedback! We’re so pleased you’re enjoying the service and are able to make great use of TouchNote while on your travels!
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Subscribing is more expensive than…
Subscribing is more expensive than buying credits. Generally ok after 15 years of using them.
18 March 2026
Unprompted review
Reply from TouchNote
Hi there,
Thank you for the feedback, and for the continued support over the years as it really means the world.
We appreciate the feedback on pricing and will be sure to share them with the team - membership should always offer the best value for money, as well as providing discounts on additional credits packs and access to all premium features.
Best,
The TouchNote Team
Reply from TouchNote
Hi Carol,
Thanks for the lovely feedback. We’re so pleased you found it quick and easy - just as it should be.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Great quality and good delivery…
Great quality and good delivery worldwide!
17 March 2026
Unprompted review
Reply from TouchNote
Hi Nancy,
Thanks for your kind feedback! We’re really proud of our cards, so it's fantastic to hear you're happy with the quality.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Such a great way to stay in touch with…
Such a great way to stay in touch with loved ones. We all enjoy getting mail that isn’t junk mail or bills. This is the perfect company to just drop a little “thinking of you” card in the mail. Or to send a grandparent a fun photo of their grand kids.
17 March 2026
Unprompted review
Reply from TouchNote
Hi Desiree,
Thank you for such lovely feedback! We’re so pleased you’re able to use TouchNote to stay in touch, it's such a wonderful way to share those little “thinking of you” moments.
It’s great to hear how much they’re enjoyed - especially by grandparents receiving those special photos.
Best,
The TouchNote Team
This is a great service with good value…
This is a great service with good value and a good product. My only slight criticism is that adding addresses from my contacts address book on my Apple iPhone is not easy. Maybe I’m doing something wrong or maybe I didn’t follow the right directions, but I am not able to properly or efficiently transfer addresses from my contacts into the touchstone address book. I usually end up typing all of the addresses in manually.
17 March 2026
Unprompted review
Reply from TouchNote
Hi Stephen,
Thanks for your thoughtful feedback! We’re really pleased you’re enjoying the service, value, and product overall.
We’re sorry to hear adding addresses from your iPhone contacts hasn’t been as smooth as it should be - we do offer a bulk import option, from your iOS address book, but it should definitely feel easier to find. We’ll pass this on to the team, and in the meantime our support team would be happy to help if you’d like a hand getting this set up.
Best,
The TouchNote Team
Postcards are easy to produce and look…
Postcards are easy to produce and look nice.
16 March 2026
Unprompted review
Reply from TouchNote
Hi Wendy,
Thanks for your feedback. We’re so pleased you find the postcards easy to create and that they look great.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
The perfect platform for modern day letter writers!
TouchNote makes sending personalised notes easy taking away the overwhelm of thank you or birthday cards with just a few simple clicks.
16 March 2026
Unprompted review
Reply from TouchNote
Hi Lallie,
Thank you for such a lovely review! We're so pleased we can help make it quick and easy to send cards with those extra personal touches, and remove any hassle and overwhelm in the process.
Best,
The TouchNote Team
I thought that their response to my query was swift and very generous
I thought that their response to my query was fair and thorough. I love touch notecards and my friends appreciate the personal element which you can add to each card.
15 March 2026
Unprompted review
Reply from TouchNote
Hi Lizzie,
Thank you for the kind feedback, we're really pleased we were able to help with your query. It's always so lovely to hear that your cards are appreciated, especially the extra personal touches that we help you add to all your cards!
Best,
The TouchNote Team
Was a bit disappointed
Was a bit disappointed because was really keeps going on about premium but it’s good add to ues with delivery free and only 3.99 not bad for postcard and it’s fun to make postcard as we don’t make then any more.
Just got to wait and see how it turn out
15 March 2026
Unprompted review
Reply from TouchNote
Hi Kai,
Thanks for your feedback, we're glad to hear you're enjoying creating postcards - sending physical cards can be rare these days so we're here to help make the process as quick, convenient and good value as possible!
Best,
The TouchNote Team
Effective help
I had a problem with adjusting my membership and they were exceptionally patient and clear in taking me through the steps needed allowing me to retain credits.
14 March 2026
Unprompted review
Reply from TouchNote
Hi Douglas,
Thanks for the kind feedback, we're really pleased the team could help take you through the process of adjusting your membership, and it's great to hear they were able to make the process as clear as possible.
Best,
The TouchNote Team
High quality speedy service
Great speedy service with high quality products. So convenient when you are traveling, personalised and no need to worry about buying postage. Have sent from home and abroad without any problems at all.
12 January 2026
Unprompted review
Reply from TouchNote
Hi Katy,
Thank you for the lovely feedback! We do set out to remove the hassle from sending cards, and make the process as simple and convenient as possible for you, so it's great to hear everything has been smooth for you so far!
Best,
The TouchNote Team
Excellent
Quality of cards is excellent, and speed of despatch also great.
13 March 2026
Unprompted review
Reply from TouchNote
Hi Denise,
Thanks for your kind feedback, we're really proud of our cards - and how quickly we get them out to you - so it's great to hear you're happy with both the speed and quality!
Best,
The TouchNote Team
Cards of a v high quality
Cards of a v high quality. Refreshing to get old style mail in the post. Great way to let people know you are thinking of them while still being efficient and good value for the sender.
13 March 2026
Unprompted review
Reply from TouchNote
Hi Heather,
Thank you for the lovely feedback! We’re so pleased you enjoy the quality of the cards, and absolutely agree that the feeling of receiving something in the post can add such a personal touch when letting someone know they're in your thoughts.
It’s great to hear TouchNote can help make staying in touch both meaningful and easy.
Best,
The TouchNote Team
Always super high quality
I love sending Touchnote cards - we tend to send the postcards while we are on holiday, so show a snapshot of what we have done.
And Birthday cards with photos on.
Our niece loves sending these with us too.
I also use these to send to the niece throughout the year from our Cheeky Christmas Elves.
Always super high quality. HIGHLY RECOMMEND.
13 March 2026
Unprompted review
Reply from TouchNote
Hi Tamara,
Thank you for such a lovely review! We’re so pleased we can help make it quick and easy to share special moments from your holidays alongside personalised birthday cards - and that even your niece enjoys being part of it!
It’s wonderful to know the cards are such a fun tradition, and we really appreciate the recommendation.
Best,
The TouchNote Team
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