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TopFoxx Reviews 

239
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TrustScore 3.5 out of 5

3.6

Sunglasses Store
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers express strong affection for the products, particularly the sunglasses, praising their stylish appearance and comfortable fit. Reviewers frequently highlight the tangle-free design, which prevents hair from getting caught, and appreciate the overall quality and sturdy material of the glasses. The customer service is also often commended for being incredible, responsive, and helpful in resolving issues. However, some people mentioned significant dissatisfaction with shipping and order fulfillment, experiencing delays, lack of updates, and even unreceived packages. There are also instances where products arrived with defects, were not as expected in terms of size or fit, or caused discomfort. A few customers also reported issues with customer service accessibility and the company's policy regarding free gifts.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing satisfaction with the quality,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the fantastic, rich, and... See more

Order

Users describe ambiguous interactions with order, with some expressing satisfaction and repeatedly ordering... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers expressing satisfaction with... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 3 out of 5 stars

Absolutely love my tangle-free Bellas! They are so comfy and stylish. My only complaint is, I paid for express shipping so that I could receive my glasses before a planned vacation. Unfortunately my g... See more

Rated 3 out of 5 stars

I ordered the bella in coffee and when I wore them they actually hurt the back of my ears and then I put them on top of my hair and they were too loose doesn't make any sense but not worth 90 dollars... See more

Rated 3 out of 5 stars

I absolutely love the sunglasses I received, but they were too big for me on my face. I did contact customer support, and I paid to have them shipped back. They will credit my account for the sunnies... See more

Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.

Contact info

3.6

Average

TrustScore 3.5 out of 5

239 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(239)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

I’ve always loved aviators but never…

I’ve always loved aviators but never buy them because the nose pieces always bend and the glasses become crooked. I decided to give these a try since they don’t have the traditional nose pieces, but as soon as I put them on, they were crooked and uneven 😣 So disappointed to have spent $70 on glasses that are misshaped.

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Even though I gave the correct address…

Even though I gave the correct address when they sent it to the wrong address, the first time they said they would send me another pair. I gave them the correct address to send it to and they still sent it to the old address again so now I’ve had two orders both sent to the wrong place.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

I love them

I love them. They are not TOO dark but just right for me. Looking forward to getting another pair

3 September 2024
Unprompted review
Rated 1 out of 5 stars

I ordered two pairs of sunglasses and…

I ordered two pairs of sunglasses and when they arrived one of them was a totally different style than what I ordered. I have sent three requests to speak to someone yet no one has gotten back to me. Terrible customer service. This was my first time buying and I will not buy again.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love my new sunnies!!

Absolutely love my new sunnies!!!
They came earlier than expected and the process of purchasing them was flawless!!!

I will Absolutley be purchasing another pair or two 👀☺️

28 August 2024
Unprompted review
Rated 2 out of 5 stars

Love the rose gold ones.

Love the rose gold ones.. but the faded purple to pink are more brown.. this is my second pair and they’re totally ugly compared to my first ones. Probably won’t wear them

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Love my Bella's

Love my Bella's. They are so cute on and I get compliments every time I wear them. They have a very 70s/80s vibe while still being modern. Highly recommend

15 July 2024
Unprompted review
Rated 2 out of 5 stars

The sunglasses are big

The sunglasses are big. They slide off my face and I am constantly pushing them up. Will be returning them. Such a bummer because I love the way they look

18 July 2024
Unprompted review
Rated 5 out of 5 stars

I loved the first pair of sunglasses I…

I loved the first pair of sunglasses I bought so much, I bought another pair within a week. These glasses are not only made well, but reasonably priced! I love that they don’t tangle my hair and fit my face perfectly! I would highly recommend buying from this company, you will not be disappointed! :)

11 July 2024
Unprompted review
Rated 2 out of 5 stars

Not a huge fan

Not a huge fan. The pink frame Christina's look absolutely beautiful on influences, but do not look the same when I got mine. They are very big, nose piece sticks out on the brim of my nose and I have a small nose! Wish I could love them but way to big

5 July 2024
Unprompted review

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