TigerDirect.ca Reviews 

2,558
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Has always been well priced and fast for me, but I've never had to deal with a return to them so I can't comment on that.

Rated 5 out of 5 stars

Shopped around for a new laser printer/scanner/fax machine around the $100 price range. Pretty difficult to find in Canada. Checked on TigerDirect.ca and came up with the Lexmark MB2236adw. Great p... See more

Company replied

Rated 5 out of 5 stars

Arrived in a timely manner. I would rate the refurbished condition as excellent. I really liked the small size of the computer. It came with a keyboard and wired mouse (which were not in the advert... See more

Rated 5 out of 5 stars

For me, the Promo HP Chromebook 14 G5, Celeron Processor N3450 was a very successful purchase for me. Two months later, using it everyday, this Chromebook is still running just as smoothly as when... See more

Company details

  1. Electronics Store

Information provided by various external sources

The Best Deals on Computers, Computer Parts, Computer Accessories, PC Components, Electronics and more at TigerDirect.ca


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,558)

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Rated 3 out of 5 stars

What can I tell you

What can I tell you, the laptop was delivered on time but only after one month, the screen started to shown an horizontal white line. I am still in the process to get the warranty applied but it takes one week between emails to be answered.

11 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Bisara, thank you for your feedback. Our customer service team is already working to help you. The refurbished warranty involve third part but our customer service team will always be here to support you. Thank you!

Rated 1 out of 5 stars

Be careful with your Credit Card. Preauthorization issues.

Placed an order, the order was cancelled by Tiger Direct. It took over 7 days for Tiger's preautorization to come off our credit card. Tiger tied up $2700 for 8 days and kept telling us to call our bank. Staff were no help, their card processor was no help. Tiger staff should be educated with regard to preauthorization: preauth is managed by the vendor (Tiger) card processor. Our bank cannot do anything about the preauth charge. Imagine if Tiger preauthed the card, sent goods and i called my bank to cancel the transaction.... Very disgusted with the whole purchase process. Tiger did at the time have the best price however once the order follies occurred, we could not in good faith allow Tiger to resubmit the order. BEWARE!

11 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Edward, sorry about the inconvenience. Our credit team is working together with your agent to support you on this situation providing better solution as possible. Thank you for you feedback!

Rated 3 out of 5 stars

This HP has all the features I wanted

This HP has all the features I wanted, I think, and the price was right, but I'll be a long time sorting it out since a) I'm new to WIndows10 and b) there was no documentation provided. To be fair, no one promised the latter when I ordered.

11 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hello Richard, thank you for your feedback.

Rated 5 out of 5 stars

Great Value!

The order process was easy, the memory I purchased is reliable, and it's renewed the life of my 2010 MacBook Pro!

10 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi David, glad to know that the memory is working as you expected! Thank you and hope see you soon!

Rated 5 out of 5 stars

Thank you

Always quick, always quality - thank you :)

9 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Thank you Marcia for your support! We're glad to have you with us :)

Rated 4 out of 5 stars

Prices are competitive

Prices are competitive, my order was processed and delivered ahead of schedule.
Good buying experience.

9 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Jim, thank you for your feedback and support!

Rated 5 out of 5 stars

I have purchased 3 refurbished laptops…

I have purchased 3 refurbished laptops from Tiger Direct and have had no problem with them, they were like new, and for really good prices.

8 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi CY, glad that you're happy with your refurbished laptops! thank you!

Rated 5 out of 5 stars

Great choice

Bought this reconditioned Harmony 650 remote at great price. It works wonderfully. Why buy a new one when you can save money on a reconditioned one.

8 October 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Mike, thank you for you feedback. You really got our point about selling some refurbished high quality products. Glad that you're happy! thanks

Rated 1 out of 5 stars

Terrible service.

Terrible service.
was within hours of operation.
No one from Canada side answered the call.
Got diverted to the US reps. who refused to help.
US reps also gave me faulty numbers to call. One was some random business, another was to an angry citizen who was extremely angry that they keep getting tigerdirect calls.

7 October 2019
Unprompted review
Rated 5 out of 5 stars

Product ordered in great condition

Product ordered in great condition. Clean with no sign of wear and use. Packaging was simple and product was secured.

Lenovo laptop booted up without any problem

5 October 2019
Unprompted review

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