Three UK - 3Store Tamworth Reviews 

91
TrustScore 5 out of 5

4.9

7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ Tamworth, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The man who helped me is great, very knowledgeable on every phone I've had off you in the past, he has always sorted my phones out by transferring all the data over. Because of him that's why I stick... See more

Company replied

Rated 5 out of 5 stars

Megan was extremely helpful, friendly and organized everything perfectly. We left the store happy with the service. Tamworth Store

Company replied

Rated 5 out of 5 stars

Megan was Very polite and helpful when I went to the tamworth store and helped me through updating my credentials and upgrading my plan

Company replied

Rated 5 out of 5 stars

I went into the three store in Tamworth as I had issues with my pay as you go as I am here on holiday till October. Kris was really calm and helpful, he offered me a pay monthly plan with a good deal... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Tamworth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ, Tamworth, Midlands, United Kingdom

  • 0182767633

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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4.9

All reviews

(91)

32,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, speedy service

Megan from tamworth store was very helpful and explained everything through with me 5/5

31 January 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey Jack, that’s amazing 😊 We’re delighted to hear Megan at our Tamworth store provided such supportive and clear guidance, making your visit memorable. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Very good experience

Very good experience. Very efficient.

30 January 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Your feedback is a wonderful highlight for us. We’re really glad to know you’re happy with our service. Thank you for sharing such a great review. -Manavata

Rated 5 out of 5 stars

Kris at the three store in Tamworth…

Kris at the three store in Tamworth helped transfer all my data over to my new phone. Great service, thank you.

21 January 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Thanks for sharing this. We're pleased to hear Kris made your new phone setup effortless and your visit memorable. Wishing you a fantastic day ✨ Carol 💙 -Arvind

Rated 5 out of 5 stars

new contract

Megan helped us set up a new contract, she was very helpful and got us the best deal. It all went smoothly and was dealt with quickly. Very pleased, thank you.

17 January 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

That’s brilliant, Emma! Megan made sure you got the perfect plan for your new contract, such an exciting step! We’re glad it left you smiling, and we look forward to welcoming you back. ☺️ -Kashish

Rated 5 out of 5 stars

Rich

Within 10mins we were happy and om our way.

11 January 2026
Unprompted review
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Reply from Three UK - 3Store Tamworth

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Kris gave me a great deal & transferred…

Kris gave me a great deal & transferred all my data to my new phone. Thank you all

10 January 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent customer Service

Megan was very helpful and went above and beyond to help me with adding a phone to my sim package. She was lovely and very professional.

4 January 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Came in to Tamworth for upgrade…

Came in to Tamworth for upgrade options, the advisor Kris asked if I was self employed and offered me a great package based on me being a sole trader
Thank you so much

7 December 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Great service

Great service called in to sort out problems.
Problem sorted all gave good advice on problem not related to reason for visit

3 December 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

We're thrilled that you got comprehensive and helpful advice, Brian :) Thanks for a great review -Scott

Rated 5 out of 5 stars

The two lads at three

The two lads at three, kris and rich really helped with conncecting my phine to my hearing aid.

3 December 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Very satisfied customer

Very satisfied customer, been with 3 for 13 years and never disappointed

30 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Staff were both very helpful this…

Staff were both very helpful this afternoon. We have several accounts with three most of which needed updating and both staff were very helpful and sorted out new broadband, new tablets, new sim only’s and a new phone!

29 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Great service from kris at tamworth

Amazing service from Kris at Tamworth. This is the second time Kris has updated my phone, and on both occasions his service and help has been first class.
Thank you

29 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Credit where credit is due

I have been a THREE customer for many years now.
On occasion i have needed to go instore for some help or to renew a contract.
We do not have a store in Sutton Coldfield, so i went to the Tamworth Branch.
The service, knowledge, help and support i have from KRIS is great. His knowledge is second to none.
He is always approchable,polite and happy to help. Nothing is too much trouble.
He is a Gentleman, his continued help and support is one of the reasons why i will continue using THREE.
Kris is what every business needs as the first person of contact for the Company.
The company is only as good as the people who work for them.
Yes you can call customer services, but it can be not always be dealt with over the phone.
But i am confident if i go to Tamworth store that Kris will always help me and i can go away happy .
This Man is a big credit to the company.

28 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey there.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Phone set up Discovery

Excellent very knowledgeable and polite

25 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hey Joy, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Ash was very helpful and helped me…

Ash was very helpful and helped me setup my new phone

24 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for your feedback, Peter, and it's lovely to hear that you enjoyed great customer service. from Ash during your recent purchase. We hope you enjoy the new phone, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Ash helped me out with setup of my new…

Ash helped me out with setup of my new phone. All sorted and working perfectly. Thanks

15 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Sim upgrade

Happy with service. Very helpful Rich was fantastic !

11 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for this amazing 5⭐ review, Annie. We really do appreciate you taking the time to send this over! Great work Rich 🎉 -Jade

Rated 5 out of 5 stars

Discovery

Great service 3 Employee couldn't of been more helpful. Will definitely we coming back to 3 very impressed once again big thank you

11 November 2025
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for this fantastic 5⭐ review, David. We really do appreciate it! Have a great day 😊 -Jade

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