Three UK - 3Store Tamworth Reviews 

79
TrustScore 5 out of 5

4.9

7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ Tamworth, Midlands, GB


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Rated 5 out of 5 stars

The Tamworth store were great, Megan helped me step through step with acquiring a new phone and contract. Would highly recommend to anyone

Company replied

Rated 5 out of 5 stars

The service was great. Megan from Tamworth who served me was very approachable, friendly and helpful. Would highly recommend to speak to this individual, made me feel comfortable.

Company replied

Rated 5 out of 5 stars

Experience was professional yet welcoming and friendly by Kwok. Surprised ar each stage of getting my new phone which I'm very happy with. What made it better was that the offer to transfer everyt... See more

Company replied

Rated 5 out of 5 stars

I had a such a great experience at the Three Stote Tamworth thanks to Kwok, the store manager. From the moment I walked in, he was welcoming, patient and genuinely focused on helping me rather... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Tamworth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 (unit 11) Ankerside Shopping Centre, George Street, B79 7LQ, Tamworth, Midlands, United Kingdom

  • 0182767633

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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4.9

All reviews

(79)

30,474 reviews in the last 12 months

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Rated 5 out of 5 stars

The Tamworth store were great

The Tamworth store were great, Megan helped me step through step with acquiring a new phone and contract. Would highly recommend to anyone

2 August 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi Joe, thanks for the glowing 5⭐ feedback. We’re glad to know that Megan at our Tamworth store provided exceptional support with your new device and contract without any hassle. Your recommendation means a lot to us.
– Three Social Media Team

Rated 5 out of 5 stars

Fantastic service

We received fantastic service from Megan at the Tamworth branch. Very helpful

1 August 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Your words are a real highlight ✨ Ned. We’re overjoyed Megan’s attentive support at our Tamworth branch made such a positive difference 🌼

- Three Social Media Team

Rated 5 out of 5 stars

The service was great

The service was great. Megan from Tamworth who served me was very approachable, friendly and helpful. Would highly recommend to speak to this individual, made me feel comfortable.

24 July 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi Christopher, thanks for the great feedback. We’re glad to hear that Megan in Tamworth offered warm, supportive assistance and helped create a relaxed experience for you. Your recommendation means a lot to us.
— Three Social Media Team

Rated 5 out of 5 stars

Megan from the Tamworth store was very…

Megan from the Tamworth store was very knowledgeable and helpful lovely smile and helpful

24 July 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi Sophie. We are so glad to hear that you had such a pleasant visit to our Tamworth branch and felt well looked after by Megan. Thank you for sharing your positive feedback about your experience with our team.— Three Social Media Team

Rated 5 out of 5 stars

No wait time

No wait time, upfront with costs. Friendly service.

19 July 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hello Callum, thank you for taking the time to share this lovely feedback! We're always happy to help 😊

Rated 5 out of 5 stars

I was very happy with the service that…

I was very happy with the service that I was provided. The staff were incredibly helpful and made me feel extremely comfortable as I suffer from anxiety.

17 July 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi Justin, thank you for sharing your experience. We’re really glad the team created a calm and reassuring environment for you and made the whole visit feel comfortable.
– Three Social Media Team

Rated 5 out of 5 stars

Came into store to purchase a new phone…

Came into store to purchase a new phone as had issues with the previous one. The manager kris talked me through the options and also transferred all my data over. Great service!

10 July 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Your shout‑out is WOW ✨ Millicent. We’re pleased Kris’s focused guidance helped you explore the right options and got everything ready to go with care 🌻

- Three Social Media Team

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional. Answered all my questions. Would be happy to recommend to anyone who asks.

13 July 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thanks for your feedback, Jackie. We’re delighted you had such a positive experience and would recommend us. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Experience was professional

Experience was professional yet welcoming and friendly by Kwok. Surprised ar each stage of getting my new phone which I'm very happy with.

What made it better was that the offer to transfer everything across from my old to new phone. This in itself is valuable as I can afford ro lose anything. Amazing.

27 June 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

This is great to read, Paul. Kwok clearly made the whole process easy, positive and reassuring, especially with the transfer of all your data. It is lovely to know you left happy with your new phone. Thanks for letting us know.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Katie helped with getting us a new…

Katie helped with getting us a new phone we wanted for the camera. Told us about the trade in money we could get. Data transfered for us and helped set up

27 June 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

That's brilliant, Malcolm! We're super happy to hear that Katie gave you all the support you needed. Thank you so much for the 5⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

The lady who served us was very…

The lady who served us was very professional and answered all our questions.

21 June 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Woohoo 🎉 Alan, it is fantastic that our colleague shared such top‑tier expertise and provided total clarity for your inquiries 🚀 -Arvind

Rated 5 out of 5 stars

Very pleasant

Very pleasant, great staff members!

16 June 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Absolutely love hearing this 💫 Velda. We’re glad our team brought such a warm and welcoming approach that left a lovely impression ✨ -Arvind

Rated 5 out of 5 stars

Really helpful

Really helpful, polite, great advice.

30 May 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Love hearing this, Rachel 💫 We're delighted our team provided such prompt courtesy and stellar insights to look after you. -Arvind

Rated 5 out of 5 stars

Upgraded to Samsung a17

Upgraded to Samsung a17, helped with data transfer

21 May 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Peter, thank you so much for sharing this. We're thrilled to hear your upgrade went so smoothly. -Afaq

Rated 5 out of 5 stars

Great customer service

Great customer service, easy and well explained when looking at contracts, no confusion, straight forward with a smile

18 May 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Brilliant feedback, Gemma—clear guidance and a smooth, friendly experience are exactly what we aim to deliver every time. -Shivam

Rated 5 out of 5 stars

Megan was very helpful polite and told…

Megan was very helpful polite and told me everything OK needed to no

9 May 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Hi Kelvin, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Megan. -Prabhjeet

Rated 5 out of 5 stars

It's no wonder this store got 5*…

It's no wonder this store got 5* reviews. I called in 2 get broadband contract upgraded. The service was amazing from Kris, the assistant mgr. He sorted out best deal and actually went xtra mile and put sim in router and made sure it was all bang on before I left. My broadband speed at home is 840⬇️ and 84⬆️. The other guy, who was the manager, was really good 2 deal with. This store is an example of best practice.

6 May 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Andrew, it’s wonderful to hear your visit left you feeling genuinely supported. Kris’s thoughtful approach and the extra care he put into setting everything up clearly made the experience smooth and reassuring. It’s great to know the manager also added to that positive moment. Thank you for sharing such encouraging feedback. -Manavata

Rated 5 out of 5 stars

Very helpful

Very helpful

5 May 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Alan, this is really lovely to hear. Thank you for the review! -Suhaas

Rated 5 out of 5 stars

I went into three and was more than…

I went into three and was more than impressed
They were a great staff and sorted my new phone they were professional and friendly and supportive
Iwould highly recommend the tamworth store

27 April 2026
Unprompted review
Three UK - 3Store Tamworth logo

Reply from Three UK - 3Store Tamworth

Thank you, Margaret! We’re delighted our Tamworth store team made your visit positive, guiding you through your new phone with friendly and professional support. -Suhaas

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