Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
Aneesa Was absolutely brilliant went above and beyond, couldn't have done anymore than what she did. Great customer service as always thank you
Company replied
Dan in Trinity Leeds was great, helpful and knowledgeable. Swapped our broadband and phones smoothly at a good saving. Plugged device in when got home and it worked quickly with excellent s... See more
Company replied
I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
168 reviews
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Worked with Sami at the Leeds branch
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my old phone contract.
Thanks sami
20 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Michael, it's great to know that Sami helped set up your new plan and phone. – Three Social Media Team
I had an amazing experience at this…
I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best options available and helped resolve my problem so quickly. I’m so grateful for their fantastic customer service. Highly recommend!
19 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Oh wow, Bozena! That’s what we call fantastic service and support. We’re so happy to hear that Sami and the store manager worked their magic, and we can’t wait to welcome you back. ☺️ – Three Social Media Team
Absolutely second to none service
Absolutely second to none service. Would 100% recommend. Aneesa was so informative and helpful. Thank you.
18 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Karey, we’re thrilled to hear Aneesa delivered outstanding support. Your recommendation truly means a lot to us. Thank you for taking the time to share your experience 😊
Three Social Media Team
Aneesa was like a God in a human form.
Aneesa was like a God in a human form.
She is a beautiful soul. So helpful . She is so good at what does. She is star
16 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Amazing, Loveth! We're delighted to know that Aneesa delivered a level of care and support that made your experience smooth and enjoyable. 😇 - Three Social Media Team
Sami and hammad are Great persons they…
Sami and hammad are Great persons they deal us very Politley and
14 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Mutahar, thanks for the amazing 5⭐ feedback. We’re delighted to hear Sami and Hammad delivered top tier assistance with a warm approach and created a seamless experience for you.
– Three Social Team
Sami and Hammaad were really helpful in…
Sami and Hammaad were really helpful in sorting me out with phone contract today i am really happy with the service and will reccomend these brothers
14 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Wow! Your review is next level awesome! 🎉 Huge shout out to our team for making it unforgettable. Many thanks Adeel 😉 — Three Social Media Team
Farhan gave me and my family a great…
Farhan gave me and my family a great family plan at an incredibly affordable price . I would definitely recommend coming down and visiting and ask for farhan .
11 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Zakir, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re delighted to hear that Farhan helped you and your family find a plan that fits your needs perfectly. We truly appreciate your recommendation 🌟
Three Social Media Team
Highly recommended Hammaad
Highly recommended Hammaad. Customer services was amazing.
5 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Boom 💥 Agni, thank you for the recommendation. We’re thrilled Hammaad delivered the level of top‑tier support that earned your praise 🌟
- Three Social Media Team
Faz in the Trinity Leeds store, outstanding customer service!
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched and made a potentially expensive expensive very manageable. Thanks so much, amazing customer service!
4 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there 🎯 We’re delighted Faz’s thorough support at our Trinity Leeds store helped secure excellent value for your daughter’s device, and it’s wonderful to know his kindness and care made such a difference. Thank you for the recommendation 💙
- Three Social Media Team
Good service from wojtek
Good service from wojtek . I hope we will have a great experience in using Three
2 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Rojar, thank you for sharing your experience. We’re pleased to hear Wojtek provided helpful support during your visit, and we hope your time with Three continues to be just as positive.
– Three Social Media Team
Faz has been great
Faz has been great, outstanding customer service from him, really happy
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Yasmin. Thank you for sharing your experience. We are absolutely delighted to hear that Faz took such great care of you and provided such a brilliant level of support during your interaction.— Three Social Media Team
Absolutey great customer service by…
Absolutey great customer service by Voytek today in the three shop. Came in over getting a new phone and helped us get the best deal and went through everything with us to make sure we was at ease!
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Anel 😊
Voytek really made things easy for you today.
Got you the best deal and walked you through everything so you felt relaxed.
Love hearing you left happy with your new phone!
— Three Social Media Team
Great service
We had to return a hub and get a new outdoor one. We came to the store thrice. And finally Voytek have somehow managed to help us out with the technical issues and helped a lot!
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Shankari. Thank you for your feedback. We know it must have been frustrating having to visit us three times to sort out your home broadband hardware, but we are so pleased that Voytek stepped in to resolve those technical difficulties and get everything working for you.— Three Social Media Team
Fantastic customer service by Voytek
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Justine. Thank you for giving us your feedback. We are absolutely delighted to hear that Voytek took such great care of you and provided a wonderful experience.__Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Hey Deep, we’re delighted to hear that Sami provided you with an excellent experience and handled everything smoothly. Thank you for taking the time to share your feedback 😊-Three Social Media Team.
Three Leeds
All good. Staff were knowledgeable on the latest phones and deals. They transferred everything onto my new phone too.
28 June 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Melanie, we’re thrilled to hear the team helped you find the right phone and got everything transferred over without a hitch. Love knowing your visit went so well!
– VodafoneThree Social Media Team
Amazing customer service
Amazing customer service! Got everything sorted very fast but also explained everything in detail giving me all my options!
27 June 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
This is fantastic to hear 🚀 Danielle, we’re overjoyed our team provided such prompt, steady support and shared clear details on all your options. Here’s to smooth moments ahead 🌸
- Three Social Media Team
The customer service was absolutely…
The customer service was absolutely delightful and Tek was a great help with everything. 10/10 would recommend
26 June 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Tek. - Three Social Media Team
Amazing helpful and knowledgeable…
Amazing helpful and knowledgeable Hammaad is really great
24 June 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Terry, that's brilliant! We're super happy to hear that Hammaad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! - Three Social Media Team
Very great with Hammaad he gave phone…
Very great with Hammaad he gave phone with 2 tablets on amazing package
20 June 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Mohammed. We’re really glad to hear that Hammaad was able to help you and set you up with a great package including the phone and two tablets. We appreciate you sharing your experience. -Ayesha
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