I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my ol... See more
Company replied
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
Company replied
I went into the Three store in Leeds today to get a SIM for my sister, we had this most patient and kind assistant - Eric. He was so accommodating and supportive in the whole ordeal, even after hittin... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
154 reviews
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Excellent customer service from Sariah
Excellent customer service from Sariah
1 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there, it's great to know Sariah provided such helpful assistance. Thank you for sharing your experience. - Three Social Media Team
Been in Leeds store today
Been in Leeds store today . Sami excellent. Professional and really efficient.lovely guy!
1 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Christine, thanks for sharing your feedback. We’re happy to hear that Sami provided skilled support and made your Leeds store visit feel welcoming and smooth.
– Three Social Media Team
Excellent communication
Excellent communication. Sami understood the request and concerns perfectly then explained the potential options with all the relevant information. All within a brief and a very efficient consultation.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Amin, thank you for checking in about your experience with Sami. We are delighted that he quickly grasped your situation and delivered a thorough, high-speed breakdown of your choices. — Three Social Media Team
The sales advisor was so helpful
The sales advisor was so helpful. My roaming was not working and he took so much time sort it out for me. Very professional and polite. Thank you!
29 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Maryam, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Got a new phone 2 weeks ago after…
Got a new phone 2 weeks ago after losing mine, it turned up and Nick helped me transfer the data from my old phone to my new one, great service
23 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Kathy,
Thank you for sharing your experience. We’re really glad Nick was able to help you get everything moved over from your old device without any hassle. It’s great to hear the process was smooth after your phone turned up. We appreciate your kind words.
– Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Hey Diane, we really appreciate your top rating. We're glad Sammy created a great experience for you. 😊
Three Social Media Team
Worked with Sami at the Leeds branch
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my old phone contract.
Thanks sami
20 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Michael, it's great to know that Sami helped set up your new plan and phone. – Three Social Media Team
I had an amazing experience at this…
I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best options available and helped resolve my problem so quickly. I’m so grateful for their fantastic customer service. Highly recommend!
19 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Oh wow, Bozena! That’s what we call fantastic service and support. We’re so happy to hear that Sami and the store manager worked their magic, and we can’t wait to welcome you back. ☺️ – Three Social Media Team
Absolutely second to none service
Absolutely second to none service. Would 100% recommend. Aneesa was so informative and helpful. Thank you.
18 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Karey, we’re thrilled to hear Aneesa delivered outstanding support. Your recommendation truly means a lot to us. Thank you for taking the time to share your experience 😊
Three Social Media Team
Aneesa was like a God in a human form.
Aneesa was like a God in a human form.
She is a beautiful soul. So helpful . She is so good at what does. She is star
16 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Amazing, Loveth! We're delighted to know that Aneesa delivered a level of care and support that made your experience smooth and enjoyable. 😇 - Three Social Media Team
Sami and hammad are Great persons they…
Sami and hammad are Great persons they deal us very Politley and
14 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Mutahar, thanks for the amazing 5⭐ feedback. We’re delighted to hear Sami and Hammad delivered top tier assistance with a warm approach and created a seamless experience for you.
– Three Social Team
Sami and Hammaad were really helpful in…
Sami and Hammaad were really helpful in sorting me out with phone contract today i am really happy with the service and will reccomend these brothers
14 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Wow! Your review is next level awesome! 🎉 Huge shout out to our team for making it unforgettable. Many thanks Adeel 😉 — Three Social Media Team
Farhan gave me and my family a great…
Farhan gave me and my family a great family plan at an incredibly affordable price . I would definitely recommend coming down and visiting and ask for farhan .
11 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Zakir, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re delighted to hear that Farhan helped you and your family find a plan that fits your needs perfectly. We truly appreciate your recommendation 🌟
Three Social Media Team
Highly recommended Hammaad
Highly recommended Hammaad. Customer services was amazing.
5 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Boom 💥 Agni, thank you for the recommendation. We’re thrilled Hammaad delivered the level of top‑tier support that earned your praise 🌟
- Three Social Media Team
Faz in the Trinity Leeds store, outstanding customer service!
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched and made a potentially expensive expensive very manageable. Thanks so much, amazing customer service!
4 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there 🎯 We’re delighted Faz’s thorough support at our Trinity Leeds store helped secure excellent value for your daughter’s device, and it’s wonderful to know his kindness and care made such a difference. Thank you for the recommendation 💙
- Three Social Media Team
Good service from wojtek
Good service from wojtek . I hope we will have a great experience in using Three
2 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Rojar, thank you for sharing your experience. We’re pleased to hear Wojtek provided helpful support during your visit, and we hope your time with Three continues to be just as positive.
– Three Social Media Team
Faz has been great
Faz has been great, outstanding customer service from him, really happy
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Yasmin. Thank you for sharing your experience. We are absolutely delighted to hear that Faz took such great care of you and provided such a brilliant level of support during your interaction.— Three Social Media Team
Absolutey great customer service by…
Absolutey great customer service by Voytek today in the three shop. Came in over getting a new phone and helped us get the best deal and went through everything with us to make sure we was at ease!
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Anel 😊
Voytek really made things easy for you today.
Got you the best deal and walked you through everything so you felt relaxed.
Love hearing you left happy with your new phone!
— Three Social Media Team
Great service
We had to return a hub and get a new outdoor one. We came to the store thrice. And finally Voytek have somehow managed to help us out with the technical issues and helped a lot!
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Shankari. Thank you for your feedback. We know it must have been frustrating having to visit us three times to sort out your home broadband hardware, but we are so pleased that Voytek stepped in to resolve those technical difficulties and get everything working for you.— Three Social Media Team
Fantastic customer service by Voytek
1 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Justine. Thank you for giving us your feedback. We are absolutely delighted to hear that Voytek took such great care of you and provided a wonderful experience.__Three Social Media Team
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