I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contr... See more
Company replied
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the... See more
Company replied
Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
196 reviews
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Great service in store
Great service in store and Aneesa helped with moving everything off my old phone onto the new one.
17 October 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello David, we're pleased to hear Aneesa made getting your new phone set up easy. Thank you for your 5 ⭐ review. - Three Social Media Team
I bought a new phone today with…
I bought a new phone today with sariah's help.
13 October 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey, Marlene. We're thrilled to hear that Sariah was able to make your upgrade process smooth and easy. Enjoy your new phone, and thank you for choosing us! 😇 - Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Hello there, it's lovely to know Aneesa helped make everything easy for you. Thank you for your 5⭐ review. - Three Social Media Team
Phenomenal service from Wojtek
30 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there, thank you for your review. We're delighted to hear Wojtek provided such an outstanding experience and made a positive impression during your visit.— Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Hi Leely, it's great to see Wojtek recognised. Feedback like yours reflects the value of delivering a positive experience. — Three Social Media Team
I Just want to say a MASSIVE "THANKYOU"…
I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised by the call centre to go into branch with ID and they would help me.
Nick was amazing, very friendly,patient and nothing was too much trouble for him. He sorted my new SIM card,made sure my phone worked before leaving and also answered my queries around my upgrade options. He's a credit to Three Fab-u-lous!😊
28 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lisa, feedback like this highlights the importance of having someone willing to take ownership and see things through from start to finish. It's wonderful to see Nick recognised for the commitment, professionalism and care that turned a challenging situation into such a positive experience. Thank you for taking the time to share your experience with us. — Three Social Media Team
Hammaad was exceptionally kind…
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the professionalism.
26 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Hayden, we're delighted to hear Hammaad took the time to guide you through the options available and helped you find the right fit. It's great to know his professionalism made such a positive impression during your visit.— Three Social Media Team
Ana was amazing
Ana was amazing! Helped me so much! Very bright and bubbly! Lovely personality and amazing suggestion for coffee at blank street!
21 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Harpreet, thanks for sharing your experience. It's fantastic to see Raj receive a mention for the support he provided. Enjoy your new phone.
Three Social Media Team
Friendly and helpful staff
26 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Love hearing this, Collette ✨ We're pleased our team's attentive approach made such a positive impression 🌟
- Three Social Media Team
No stone unturned in helping us get the…
No stone unturned in helping us get the best service, thanks to all!
22 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Chris, what a lovely review to receive. It's great to know the support you received made such a positive difference and helped make everything feel straightforward.
Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Hi Tom, thanks for the lovely feedback. We are happy to hear that Sammy provided top tier assistance throughout and created a smooth and stress free experience for you.
-Three Social Media Team
Brilliant service from Hammaad
19 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Marie! 🌟 Thank you so much for your review! We are thrilled to hear that you experienced such top-tier care from Hammaad. – Three Social Media Team
Was a wonderful experience with aneesa
Was a wonderful experience with aneesa
19 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Woohoo 🎉 Jack, Aneesa's support clearly made a lasting impression. Thanks for sharing the love 💙
- Three Social Media Team
Aya got me a great deal and helped me…
Aya got me a great deal and helped me set up my phone up in store and put my accessories on
16 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for the lovely feedback, Paul! We're delighted to know Aya's support made everything straightforward, from choosing an offer to setting up your device and accessories. ✨ — Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Woohoo 🎉 Rahul, what a lovely mention for Wojtek. We're so pleased he made such a positive impression 💙
Three Social Media Team
Hammaad was very helpful nice smile…
Hammaad was very helpful nice smile reassured me and fixed my problem
14 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Woohoo 🎉 Warren, We're pleased Hammaad's reassuring support got everything sorted 💙
- Three Social Media Team
Very good , knew what his was talking about
Was explained everything in a clear manner, very helpful and a good talker. Very pleasant experience
12 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Andy, you've just made our day. It's wonderful to hear everything was explained so clearly and that the helpful guidance made for such a pleasant experience. Thanks for sharing the love.
Three Social Media Team
I really appreciate Aya time and effort
I really appreciate Aya time and effort
She is the best of all
11 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Emmanuel, thank you for your wonderful review! Excellent service is what we always aim for! We are delighted that Aya stood out as the absolute best for you. – Three Social Media Team
Aya was amazing at trinity helped me…
Aya was amazing at trinity helped me from beginning to end service up everything and put my accessories on amazing service
11 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi, Angela. We're thrilled to hear that Aya provided such amazing service at Trinity, from setting everything up to helping you with your accessories. Thanks again for choosing us. 🥰 - Three Social Media Team
Hammaad was an outstanding and very…
Hammaad was an outstanding and very helpful person. Lovely guy, makes me wanna be with three all day.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Aliyu, we're glad to hear Hammaad provided such great support and made your experience with us such a positive one. Thank you for the feedback. 😊💚
-Three Social Media Team.
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