Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a gre... See more
Company replied
Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing c... See more
Company replied
Lovely customer service by adil Found the best deal for us for our contract going down by 5 pounds Recommend him to many other customers Top tier worker Working hard for us customers
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
16 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Absolutely delighted with the service…
Absolutely delighted with the service been coming to this store for years now, we always deal with Mobin and he has never let us down. Came in with issues with running out of data. He set us up with data plan that now means we will never run out of data. He's the best advisor and very friendly and knowledgeable. He honestly deserves to be recognised for his willingness to always help and keep us smiling. Thanks so much
15 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Mobin was extremely helpful
Mobin was extremely helpful
Happy with the service I received straight forward.
14 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for this fantastic 5⭐ review, Mike. We really do love to hear this! Well done Mobin 👏 -Jade
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Karis, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Attention to detail and good customers…
Attention to detail and good customers service with good quality attention
13 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for this fantastic 5⭐ review, Yusuf. We really do appreciate it! Have a great day 😊 -Jade
5 Stars! Thank you!!
Visited the Huddersfield store today for two new SIM cards and was served by Aaminah. The service was excellent — friendly, efficient, and really helpful throughout. Everything was sorted quickly and clearly explained. Really good service, thank you!
12 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Matt :) Thank you for a fantastic review, we really appreciate it. We're glad you were in good hands with Aaminah, and that everything was made pleasant for you in store :) -Scott
Found me the best deals for my contracts
11 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for this fantastic 5⭐ review, Debbie. We really do appreciate it! Have a great day 😊 -Jade
Mobin was extremely helpful with my…
Mobin was extremely helpful with my current purchase and advice on my next line that I wanted to port. The Instore experience is fantastic and I much prefer this than over the phone or online
7 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for this amazing 5⭐ review, Helen. We really do appreciate you taking the time to send this over! Well done Mobin 🎉 -Jade
Reply from Three UK - 3Store Halifax
Thanks for this amazing 5⭐ review, Ian. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Mobin was extremely helpful and patient…
Mobin was extremely helpful and patient when I was renewing my contract explaining to me what my options were.
5 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Lynn, and it's lovely to hear that you enjoyed great customer service from Mobin during your contract renewal. We appreciate you taking the time to share this with us. -Michael
Very friendly and efficient service by…
Very friendly and efficient service by Mobin
4 November 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for this amazing 5⭐ review, Carol. We really do appreciate you taking the time to send this over! Well done Mobin 🎉 -Jade
Reply from Three UK - 3Store Halifax
Thanks for this amazing 5⭐ review, Anthony. We really do appreciate you taking the time to send this over! Well done Mobin 🎉 -Jade
Excellent service again
Excellent service again. Came in for an enquiry and Mobin sorted out a fantastic deal for me. Really happy. Thanks so much. Great store and great advisor.
28 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Joseph. It's really lovely to hear that you enjoyed great customer service from Mobin at the store. We appreciate you taking the time to share this with us. -Michael
Mobin was great
Mobin was great, really nice and friendly. Helped me set up my home broadband. Also told me about an offer on Mifi which really appealed to me. Great guy. Love this store!!. Thanks again!!
25 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Mobin was excellent really went the…
Mobin was excellent really went the extra mile, helped me set up my phone, really happy overall. Thanks
25 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Issue with sim sort out very quick and…
Issue with sim sort out very quick and got good deals
Mr shah is very good
19 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Shah was very helpful
Shah was very helpful, he has saved me money on my home broadband
19 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service
Great service. Mobin couldn’t have been more knowledgeable and helpful. Brilliant experience!
17 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Awesome stuff, Mark. Have a wonderful day -Maxine
Adult had time for me
Adult had time for me . Helped me to understand
17 October 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Katherine, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Halifax
Awesome stuff. Have a wonderful day -Maxine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.