Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.
Company replied
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See what reviewers are saying
Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a gre... See more
Company replied
Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing c... See more
Company replied
Lovely customer service by adil Found the best deal for us for our contract going down by 5 pounds Recommend him to many other customers Top tier worker Working hard for us customers
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very helpful and advised on changing…
Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.
27 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hello Suzanne, it's great to hear our team could help you with your phones and SIMs and make things easier for you. Thanks for your 5⭐ review. - Three Social Media Team
Gemreat experience at the Halifax…
Gemreat experience at the Halifax branch shah. Very helpful
27 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That's brilliant, Tom 🌟 Shah's support at our Halifax branch clearly made a positive difference 💙
- Three Social Media Team
Shah was very helpful and patient
Shah was very helpful and patient. Highly recommend
24 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there, thanks for the high recommendation and review! 😊 We are glad to hear you had such a smooth and supported experience with Shah. – Three Social Media Team
Excellent service and very helpful
Excellent service and very helpful, thank you Mobin 😁
14 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hello Priestley, we're glad Mobin provided such a welcoming experience. Thank you for your kind feedback and 5 ⭐ review. - Three Social Media Team
Israr was very helpful
Israr was very helpful. Set my phone up for me and answered all my questions
14 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Paul, we're glad to hear the team was able to help once again and leave you with such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
I was served by Mobin in the Halifax…
I was served by Mobin in the Halifax branch. He replaced a sim card for me. The previous one was damaged . We data now, success
12 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Vanessa. Thanks so much for the wonderful review! We're thrilled to hear that Mobin was able to get your new SIM sorted quickly and get you back online. 😇 - Three Social Media Team
Adil who served us was very polite…
Adil who served us was very polite efficient and reassuring and found us fhe best deal to actually save us money
12 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Gerry, it’s lovely to know Adil offered thoughtful guidance and helped you find an option that made a saving. Thanks for sharing your experience. — Three Social Media Team
Mobin was very welcoming
Mobin was very welcoming! Easy to understand didn’t feel confused at all! Pleasant experience, definitely recommend using this service!
12 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Chloe, thanks for the amazing feedback. We are happy to hear that Mobin provided reliable and thoughtful assistance with a warm approach throughout, creating a smooth experience for you. Your recommendation truly means a lot to us.
-Three Social Media Team
Very good customer service & took his…
Very good customer service & took his time to explain everything..
11 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Caroline, thank you for your review. We're pleased to hear you received clear guidance and felt well-supported throughout your visit.— Three Social Media Team
Adil was very very helpful with…
Adil was very very helpful with exceptional customer service. As a new customer, he explained everything really clearly and made it an easy move to the 3 Hub. Would definitely recommend 👌
11 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you, Denise! We’re delighted Adil made your move to Three easy and welcoming. Thank you for the 5 ⭐ review. - Three Social Media Team
Came today to upgrade my broadband as…
Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing customer service
10 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
We're so pleased to hear that your visit to upgrade your broadband was such a positive experience and that everything was sorted out so quickly for you.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Adil was really helpful
Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a great deal from popping into branch.
10 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
We're so glad Adil was able to provide you with such excellent support and clarity.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Adil is simply the best
Adil is simply the best, he always find the best way forwards and sorts out whatever problems i have. Thank you
5 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Sarah, we’re delighted to see Adil receiving such lovely recognition. Your feedback means a lot to us, and we’re pleased to have him representing us so well — Three Social Media Team
Very helpful and quick to sort out
4 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Love hearing this, Terry 😊 It's great to know everything was sorted so promptly and with such helpful support. Thanks for sharing your feedback 💙
Three Social Media Team
Fast
Fast, helpful service. Shakrukh and Adil both were very knowledgeable and able to provide excellent service
4 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Nicole, it’s great to hear Shakrukh and Adil made your experience smooth, with prompt support and clear guidance along the way. — Three Social Media Team
The help and advice is always…excellent service
The help and advice is always excellent, friendly service
2 September 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Awesome, Anna! We’re so glad your experience with us was such a positive one. Thank you so much for your feedback! 🙌 — Three Social Media Team
Reply from Three UK - 3Store Halifax
Hey Donna, we're glad to hear our team took the time to understand what you were looking for and find an option that was a great fit for your circumstances. Thank you for the feedback. 😊💚
-Three Social Media team.
Adil went over and beyond to make sure…
Adil went over and beyond to make sure we had the correct deal that suited us and helped massively breaking the rates down.
He's the go to guy when visiting the tree store
29 August 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Ross, we're glad to hear Adil took the time to find an option that was right for you and explained everything clearly. Thank you for the feedback. 😊💚
-Three Social Media team.
Shah was very helpful and got…
Shah was very helpful and got everything set up in quick time
22 August 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey there, we’re really glad to hear Shah made sure everything was arranged smoothly for you. Thank you for sharing your experience. 😊
-Three Social Media team.
Lovely customer service by adil
Lovely customer service by adil
Found the best deal for us for our contract going down by 5 pounds
Recommend him to many other customers
Top tier worker
Working hard for us customers
22 August 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for sharing your experience, Mohamed. It’s great to hear Adil made sure you were well supported and found a deal that worked so well for you. We really appreciate your recommendation and your kind words. 😊
-Three Social Media team.
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