The Sports HQ Reviews 

4,033
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall online shopping purchases. Consumers frequently praise the remarkably fast delivery services, noting that most orders arrive safely within just one single working day. Shoppers also appreciate the highly competitive pricing and exceptional product quality found across a wide selection of available sports equipment. However, some customers also noted minor inconveniences such as unexpected shipping delays, missing delivery tracking information, or occasionally receiving incorrect items. A few other people experienced specific product defects right after opening their packages or during their very first use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt next-day arrivals and... See more

Order

People report ambiguous experiences with order, highlighting a mix of rapid deliveries and severe... See more

Quality

Reviewers consistently mention positive feedback about quality, praising the products as well-made and... See more

Price

Customers consistently note positive experiences with price, highlighting exceptional offers and rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Umbrella pack plus golf balls I ordered delivered quickly and courteously. Umbrellas are fit for purpose and kept me well sheltered in a rainstorm. The advert might be confusing as it implied two co... See more

Rated 5 out of 5 stars

The company delivers very fast after ordering. Came within one working day. I was an annoying customer who ordered left handed golf clubs in error. Ed who deals with customer service provided... See more

Rated 5 out of 5 stars

Ordered RAM golf bag on Monday , £30 lower price than anywhere else , delivered Tuesday - product as described - all round brilliant service

Rated 5 out of 5 stars

It was a big risk for me to try new clubs without testing them, but as a 60 year old man who is a stroke surveyor, I felt that single length clubs would be the way to go which would be easier for me t... See more


Company details

  1. Golf shop
  2. Cricket Shop
  3. Fitness Equipment Store
  4. Furniture Store
  5. Outdoor Furniture Store

Written by the company

Selling a wide range of golf, cricket, fitness, home and leisure products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(4,033)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic price and service…

Checking price on a couple of golf clubs was in two minds as total would have been over a £100. However a couple of days later looked again and the clubs were near to half price, I was quite amazed but ordered them and they arrived a day later, absolutely brilliant, many thanks.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Failed Delivery and No Support

Absolutely disappointed and frustrated. I placed a £200 order for a golf club set as a gift, with the website promising next working day delivery.

A week later, there was still no update, and the item hadn’t arrived. Communication from the company was practically non-existent — the phone number listed on the website didn’t work, and emails went unanswered.

In the end, I had to go through my bank to get a refund.

I would not recommend this company.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Ordered a pair of golf shoes which unfortunately did not fit and also had a couple of defects. But I would like to give a 5 star review for the Sports HQ response to my problem who offered me an apology, a full refund plus a free returns label. Excellent customer service!!!

27 February 2025

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