The Sports HQ Reviews 

4,033
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall online shopping purchases. Consumers frequently praise the remarkably fast delivery services, noting that most orders arrive safely within just one single working day. Shoppers also appreciate the highly competitive pricing and exceptional product quality found across a wide selection of available sports equipment. However, some customers also noted minor inconveniences such as unexpected shipping delays, missing delivery tracking information, or occasionally receiving incorrect items. A few other people experienced specific product defects right after opening their packages or during their very first use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt next-day arrivals and... See more

Order

People report ambiguous experiences with order, highlighting a mix of rapid deliveries and severe... See more

Quality

Reviewers consistently mention positive feedback about quality, praising the products as well-made and... See more

Price

Customers consistently note positive experiences with price, highlighting exceptional offers and rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Umbrella pack plus golf balls I ordered delivered quickly and courteously. Umbrellas are fit for purpose and kept me well sheltered in a rainstorm. The advert might be confusing as it implied two co... See more

Rated 5 out of 5 stars

The company delivers very fast after ordering. Came within one working day. I was an annoying customer who ordered left handed golf clubs in error. Ed who deals with customer service provided... See more

Rated 5 out of 5 stars

Ordered RAM golf bag on Monday , £30 lower price than anywhere else , delivered Tuesday - product as described - all round brilliant service

Rated 5 out of 5 stars

It was a big risk for me to try new clubs without testing them, but as a 60 year old man who is a stroke surveyor, I felt that single length clubs would be the way to go which would be easier for me t... See more


Company details

  1. Golf shop
  2. Cricket Shop
  3. Fitness Equipment Store
  4. Furniture Store
  5. Outdoor Furniture Store

Written by the company

Selling a wide range of golf, cricket, fitness, home and leisure products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,033)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item ordered not delivered without…

Item ordered not delivered without explanation. When contacted was told it was out of stock. Would not have placed full order plus postage if this item not available so disappointing. Once chased I did get prompt explanation and promise of refund for item but not happened yet.

30 December 2024
Rated 5 out of 5 stars

Junior Ram Golf Bag and Clubs

From looking for a set of clubs to finding them at The Sports HQ we have found the site very easy to navigate through and the options available was brilliant. While colours and price of this set caught us right away The bag and clubs are just as amazing in person as the pictures and description. Our little lady will be well pleased with them. payment and delivery were amazing and super quick.
We thank you for an amazing experience shopping with you

27 November 2024
Rated 1 out of 5 stars

I was unable to track my order from the…

I was unable to track my order from the email confirmation sent and was unable to contact them from this link by mail or telephone which just rang out. Eventually I gave up on the link and called the number listed to get a voice mail telling me to use a help@ mail address from which I received the response that my goods were lost in transit but one item was no longer available. I quickly received a replacement parcel but regrettably neither item shipped agreed with my confirmation.
Needless to say I will not buy from them again.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I ordered ram stand bag and expected it to be delivered in 2/3 days as normal.it was delivered next day .I would definitely say to anyone thinking of using this company please do so as you won't be disappointed.

23 October 2024

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