The Sports HQ Reviews 

4,033
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall online shopping purchases. Consumers frequently praise the remarkably fast delivery services, noting that most orders arrive safely within just one single working day. Shoppers also appreciate the highly competitive pricing and exceptional product quality found across a wide selection of available sports equipment. However, some customers also noted minor inconveniences such as unexpected shipping delays, missing delivery tracking information, or occasionally receiving incorrect items. A few other people experienced specific product defects right after opening their packages or during their very first use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt next-day arrivals and... See more

Order

People report ambiguous experiences with order, highlighting a mix of rapid deliveries and severe... See more

Quality

Reviewers consistently mention positive feedback about quality, praising the products as well-made and... See more

Price

Customers consistently note positive experiences with price, highlighting exceptional offers and rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Umbrella pack plus golf balls I ordered delivered quickly and courteously. Umbrellas are fit for purpose and kept me well sheltered in a rainstorm. The advert might be confusing as it implied two co... See more

Rated 5 out of 5 stars

The company delivers very fast after ordering. Came within one working day. I was an annoying customer who ordered left handed golf clubs in error. Ed who deals with customer service provided... See more

Rated 5 out of 5 stars

Ordered RAM golf bag on Monday , £30 lower price than anywhere else , delivered Tuesday - product as described - all round brilliant service

Rated 5 out of 5 stars

It was a big risk for me to try new clubs without testing them, but as a 60 year old man who is a stroke surveyor, I felt that single length clubs would be the way to go which would be easier for me t... See more


Company details

  1. Golf shop
  2. Cricket Shop
  3. Fitness Equipment Store
  4. Furniture Store
  5. Outdoor Furniture Store

Written by the company

Selling a wide range of golf, cricket, fitness, home and leisure products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,033)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Faulty item, can't access refund

Refunded a faulty golf trolley to a Paypal account I have not used for years and don't have access to. Not refunded to the method of payment used. Not helpful in resolving. I have money sat in a Paypal account I cant access, as someone at the company assumed that it would be okay to use my email address and send money to a Paypal account.
Very poor

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Golf Umbrella 2 Pack

Umbrella pack plus golf balls I ordered delivered quickly and courteously.
Umbrellas are fit for purpose and kept me well sheltered in a rainstorm.
The advert might be confusing as it implied two coloured umbrellas of choice, not one coloured and one black. No great problem but I was going to swap one with a colleague who also thought he was getting two coloured ones.

29 August 2025
Rated 1 out of 5 stars

No customer service bad company avoid

I bought MacGregor golf package premium set from a them . Long story short the head of the club snapped of due to no fault of my own , never hit the ground or struck wrong but it flew off during clean strike.

Tried to get a replacement from them, phoning them won't get through it's always busy or off. Chat doesn't work and no email replies.

Resorted to contacting MacGregor but they aren't even responding in a timely manner .

Forgot to add clubs were 5 days out the package and it's was my driver it happened to .

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Once I found the club on line

Once I found the club on line
Ram 11 fairway wood , which is excellent
The ordering and delivery was easily done .
The order turned up when it said , and there was an extra box where you could the delivery driver extra instructions , which was very helpful.
All in all very good experience and would use them again .

28 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look