The details for the address on the consignment form did not allow me to use the standard format as we only have a hoiuse name and no number. Consequently there was a delay with the delivery whilst DPD... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you Marina, very good and neat packing. Carefully wrapped each watch separately in paper and paper tape. Everything great except unfortunately shipping was as much as purchased items.
Company replied
Fantastic service from The Packengers (again!). Every aspect of the logistics from an auction house in France to my UK address dealt with seamlessly and expertly; all documentation was perfect and the... See more
Company replied
After several shipments from many different auction houses, handled by The Packengers, I can highly recommend their services! Always very safe and well packed, the fragile items they handle, on my... See more
Company replied
Company details
Written by the company
La solution d'emballage et d'expédition simplifiée et personnalisée en un clic Expédiez simplement et en toute confiance vos biens les plus précieux en profitant des prix les plus bas du marché. Obtenez un devis instantané, en un clic, réservez et payez en ligne puis suivez en temps réel votre colis, en France et à l’international.
Une livraison en un clic !
Written by the company
- Nous sommes à l'écoute de votre besoin
- Expédiez en toute confiance. Obtenez un devis instantané, réservez, payez en ligne. Suivez en temps réel votre envoi national ou international.
Contact info
2 rue de l'industrie, 92300, Saint-Denis, France
- 0159169747
- Hello@thepackengers.com
- www.thepackengers.com
4.4
Excellent
11K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Museum quality packing
Museum quality packing! Very much valued. But a bit pricey... and I have used many different service providers.
5 May 2026
Reply from ThePackengers
Dear Matti,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
I love working with this company
I love working with this company, they respond quickly, and i have not had any issues at all with deliveries. A+++
2 May 2026
Reply from ThePackengers
Dear Liliya,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Very efficient service
Very efficient service. Kept me informed of the progress of my item and this was packaged and delivered safely and on time.
4 May 2026
Reply from ThePackengers
Dear David,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
the packageing was fantastic
the packageing was fantastic. Delivered as schedueled. I would use this service again.
4 May 2026
Reply from ThePackengers
Dear Joe,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Cher Greg,
Nous sommes reconnaissants d'avoir reçu votre évaluation positive. Cela nous encourage à maintenir et à élever nos standards de service. Soyez assuré que votre avis sera transmis à toutes nos équipes.
Cordialement,
L'équipe ThePackengers
very good with email information and…
very good with email information and excellent price!
1 May 2026
Reply from ThePackengers
Dear customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Another amazing delivery few boxes with…
Another amazing delivery few boxes with fragile items packed to perfection. Thank you again so much dear Cristian, Janna and Marina you are really great!
4 May 2026
Reply from ThePackengers
Dear Irina,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Amazing 10/10!!!!
1 May 2026
Reply from ThePackengers
Dear Chandler,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Expédition à partir de Paris
Expédition à partir de Paris, rapide - bien emballée - envoi international par Fedex
13 April 2026
Reply from ThePackengers
Cher client,
Nous sommes reconnaissants d'avoir reçu votre évaluation positive. Cela nous encourage à maintenir et à élever nos standards de service. Soyez assuré que votre avis sera transmis à toutes nos équipes.
Cordialement,
L'équipe ThePackengers
Always wrapped and packed very well
Always wrapped and packed very well. I always feel that my items are handled with care.
Can recommand The packengers to everyone.
1 May 2026
Reply from ThePackengers
Dear customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Cher Bert,
Merci beaucoup pour votre retour positif. Votre satisfaction est notre priorité et nous sommes ravis que nos services vous aient plu. Nous veillerons à communiquer vos compliments à notre équipe.
Avec nos salutations distinguées,
L'équipe ThePackengers
Efficient and speedy.
27 April 2026
Reply from ThePackengers
Dear Robin,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Karim did an excellent job in wrapping…
Karim did an excellent job in wrapping the frames. Thank you Karim!
1 May 2026
Unprompted review
Reply from ThePackengers
Dear Willem,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Very Very Good packing
Very Very Good packing! [Best Ever]
Thank you very much Cristian!
30 April 2026
Unprompted review
Reply from ThePackengers
Dear customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Highly recommended shipper !
After several shipments from many different auction houses, handled by The Packengers, I can highly recommend their services!
Always very safe and well packed, the fragile items they handle, on my behalf.
Highly recommended !
Thanks,
br Eirik, Norway.
29 April 2026
Unprompted review
Reply from ThePackengers
Dear Eirik,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Dear Ruhul,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Great to do business with
28 April 2026
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Dear Customer,
Since we have not received a response to our request regarding your identity, we are unable to provide you with a specific answer.
Please contact us at hello@thepackengers.com.
Best regards,
ThePackengers Team
Exceptional care and precision in handling
I had an excellent experience with ThePackengers, and I want to specifically highlight the outstanding work of Christian. He handled the packing of a large Limoges dishware set that I recently acquired through an auction, and the level of care was evident from the moment I opened the shipment.
Every piece was meticulously wrapped and secured, clearly reflecting both experience and attention to detail. Fragile items like Limoges porcelain require a very deliberate approach, and Christian executed this flawlessly. Not a single item was compromised in transit, which speaks volumes about the quality of the packing.
Overall, the service was professional, reliable, and exceeded expectations. I would not hesitate to trust ThePackengers once again, especially knowing that individuals like Christian are involved in the process.
27 April 2026
Unprompted review
Reply from ThePackengers
Dear Dimitris,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Speedy delivery and friendly staff!
Very quick to get a quotation, good pricing and very helpful customer service! Items were also well packaged and secured. Highly recommend.
28 April 2026
Reply from ThePackengers
Dear Melissa,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.