Exceptionnel Emballage!!!! Outstanding work again by Marina. Thanks a lot for your Good Care of my purchases. You are a treasure for the Packengers! Peter-Paul Blommers

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The details for the address on the consignment form did not allow me to use the standard format as we only have a hoiuse name and no number. Consequently there was a delay with the delivery whilst DPD... See more
Company replied
After several shipments from many different auction houses, handled by The Packengers, I can highly recommend their services! Always very safe and well packed, the fragile items they handle, on my... See more
Company replied
Thank you Marina, very good and neat packing. Carefully wrapped each watch separately in paper and paper tape. Everything great except unfortunately shipping was as much as purchased items.
Company replied
Company details
Written by the company
La solution d'emballage et d'expédition simplifiée et personnalisée en un clic Expédiez simplement et en toute confiance vos biens les plus précieux en profitant des prix les plus bas du marché. Obtenez un devis instantané, en un clic, réservez et payez en ligne puis suivez en temps réel votre colis, en France et à l’international.
Une livraison en un clic !
Written by the company

- Nous sommes à l'écoute de votre besoin
- Expédiez en toute confiance. Obtenez un devis instantané, réservez, payez en ligne. Suivez en temps réel votre envoi national ou international.
Contact info
2 rue de l'industrie, 92300, Saint-Denis, France
- 0159169747
- Hello@thepackengers.com
- www.thepackengers.com
Replied to 99% of negative reviews
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Best delivery service
Best delivery service, you guys are amazing.
I buy and ship a lot of items at auction from overseas, you by far are the best.
Tedric Wilkinson

Reply from ThePackengers
Fast and very well packed
Fast and very well packed, I’m not sure if I pushed the wrong button somewhere but felt that price was really high. Apart from that all good.

Reply from ThePackengers
Swift handling with great care
Swift handling with great care, excellent customer service and information. Thank you very much from a repeatedly happy customer.

Reply from ThePackengers
Fast appraisal and safe shipment.Highly…
Fast appraisal and safe shipment.Highly recommended!

Reply from ThePackengers
The packing was excellent the time for shipment not so good
The packing was excellent. The pick up time and delay to send not so good

Reply from ThePackengers
Very good packaging, good communication
Very good packaging! Good contact as well with TPK when needed along the way. This was my 10th(I think)sending of an artwork by TPK. I have total confidence in them and recommend them strongly. I 'thank U very much' from Herman, living in the Netherlands.

Reply from ThePackengers
Great service and excellent…
Great service and excellent communications. A smooth transaction!

Reply from ThePackengers
Commande facile, article bien emballé
Commande facile, prix immédiatement affiché, suivi utile. Article bien emballé.
Easy to order, cost immediately clear, tracking helpful. item well packed.

Reply from ThePackengers
Kamelya did a great job
Kamelya did a great job; the order was very carefully packaged by her.

Reply from ThePackengers
ThePackenger delivered me many lots
ThePackenger already delivered me many lots. Since new system was introduced it is easy to track orders. I found communication with stuff nice and helpfull.

Reply from ThePackengers
Friendly but I didn’t recieve all…
Friendly butI didn’t recieve all objects ( again) this time I seriously missing some larger objects from the lots that I bought.
A simple check on photos should avoid such problems. I strongly have the idea that they are too busy to manage parcels with care.

Reply from ThePackengers

Reply from ThePackengers
Terrible terrible company
Bought the item 01/03/2026. They finally shipped the 1935 chalkware picture on 3/17/2026 after I emailed them 5 times. When it finally arrived it was completely busted into pieces that fell out of the box. No where on the box did it have fragile or anything on it. Still waiting on a refund for only the price I paid plus my shipping… I didn’t even ask for the value of it. I just wanted my money back! Terrible company!!!!

Reply from ThePackengers
Perfect communication + shipping
Perfect communication. Items were very well packaged and arrived safely. I'm very thankful.

Reply from ThePackengers
amazing experience with the packengers
amazing experience with the packengers. I can not imagine using any other company. they are the best out there and the best option. just amazing

Reply from ThePackengers
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