The Electronics Warehouse Ltd Reviews 

280
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent prices, often finding products significantly cheaper than elsewhere, which initially made some feel skeptical but ultimately satisfied. The delivery service is consistently highlighted as quick, efficient, and well-communicated, with many appreciating the timely updates and professional staff. Overall service is described as first-class, with people expressing their intent to use the company again due to the great value and positive experiences. However, some customers also noted issues with product quality, receiving items that were damaged, faulty, or not as described, such as a monitor with a green line or TVs that did not work. There were also mentions of prolonged delivery delays and difficulties with returns or replacements, with some experiencing long waits for resolutions.

What people talk about most

Product

People report ambiguous experiences with product quality and condition, with many reviewers praising the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Price

Reviewers consistently express satisfaction with the pricing, often finding items significantly cheaper than... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and great service received,... See more

Value for money

Customers express high satisfaction with the value for money, frequently highlighting significantly lower... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item as described. Great saving. Packaged very well and really happy with it. Delivery took a little longer than expected but I did get updates from Furdeco to inform some delays due to high demand.... See more

Company replied

Rated 4 out of 5 stars

purchased a sound bar in seotember which was quick delivery good purchae did have an issue with the company but to be fair they sorted it out for me. would i use again,probably.

Company replied

Rated 4 out of 5 stars

Very good price. Speedy delivery. Only grouse was that sound bar came with European plugs. To be fair, I didn’t complain and when I did mention it, they said they would have sent replacement plugs

Company replied

Rated 4 out of 5 stars

The ordering from the website was all good, the only complaint was the delivery which was very late, with the usual excuses of van not starting in the morning and traffic.

Company replied


Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

The Electronics Warehouse has 12 years’ experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you. We also a special place in the TV market because we buy televisions that can no longer be sold by the High Street retailers we buy them from. These TVs are classed as ‘Graded Products’ and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 14 day customer returns.


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(280)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cheapest there is!

Great Samsung tv at a fantastic price. Couldn't find it cheaper anywhere and that includes directly from Samsung.
Fast delivery. Buy with confidence.

9 August 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thank you very much. We appreciate your review

Rated 5 out of 5 stars

Fantastic bargain; good experience

In case like me, you were thinking: that price is too good to be true, rest assured this site is above board. Not only did I get the Samsung tv at £350 cheaper than the big electronics sites, but it came super fast with excellent comms. So it’s 10/10 from me.

29 July 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your positive comments about our products and services

Rated 5 out of 5 stars

Samsung Soundbar

Transaction and delivery completed swiftly,and item was cheaper than anywhere else....very impressed

1 August 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your review

Rated 5 out of 5 stars

I was apprehensive at first

I was apprehensive at first, finding the TV I wanted at £150 cheaper than anywhere else seemed too good to be true. But I figured it was worth a shot, id be protected and refunded anyway if needed. Long story short, it came a few days later, an email the day before and 2 phone calls on the day by the delivery team. Very pleased. Will use again for sure

2 July 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your positive comments

Rated 5 out of 5 stars

Great price and prompt delivery…

Great price and prompt delivery with professional staff. My only recommendation is that the delivery they use provides a specific window when the product will be delivered.

2 July 2025
Unprompted review

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