The Electronics Warehouse Ltd Reviews 

280
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the competitive pricing, often finding products significantly cheaper than elsewhere, which makes them feel they receive great value for money. The delivery service is frequently praised for its speed, efficiency, and good communication, with many items arriving promptly and in perfect condition. Overall service is consistently described as excellent, with people appreciating the helpful updates and professional staff. However, some customers experienced issues with product quality, receiving items with minor scratches or internal damage, or products that were not as described. A few other people also felt that delivery took longer than expected, with some experiencing significant delays and difficulties in resolving issues related to damaged goods or non-functional products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and condition, with many expressing satisfaction... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting significantly lower prices compared to... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the superb and excellent... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting great prices and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item as described. Great saving. Packaged very well and really happy with it. Delivery took a little longer than expected but I did get updates from Furdeco to inform some delays due to high demand.... See more

Company replied

Rated 4 out of 5 stars

purchased a sound bar in seotember which was quick delivery good purchae did have an issue with the company but to be fair they sorted it out for me. would i use again,probably.

Company replied

Rated 4 out of 5 stars

Very good price. Speedy delivery. Only grouse was that sound bar came with European plugs. To be fair, I didn’t complain and when I did mention it, they said they would have sent replacement plugs

Company replied

Rated 4 out of 5 stars

The ordering from the website was all good, the only complaint was the delivery which was very late, with the usual excuses of van not starting in the morning and traffic.

Company replied


Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

The Electronics Warehouse has 12 years’ experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you. We also a special place in the TV market because we buy televisions that can no longer be sold by the High Street retailers we buy them from. These TVs are classed as ‘Graded Products’ and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 14 day customer returns.


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(280)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service, price and product

Bought a Samsung OLED tv from The Electronics Warehouse after searching around for a while. I was initially sceptical as the price was so much better than elsewhere but I placed the order and the tv arrived within a few days, completely perfect. Great service received and will definitely be buying from here in future.

6 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your comments. We're happy you liked our price and delivery service and hope you enjoy your new TV

Rated 5 out of 5 stars

Very impressed

Very impressed. Great price, reasonably quick delivery and a very good 2-man delivery team. Highly recommended.

13 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Hello, thank you very much for your review. We're happy you liked our price and delivery service

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Trustworthy company.

12 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thank you very much, we appreciate your review

Rated 5 out of 5 stars

Found them online and offered the best prices

Found them online and offered the best prices for 2 Samsung TV's. Service was very good and delivery too

15 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your comments about our products and service. We appreciate them very much

Rated 4 out of 5 stars

Very good price

Very good price. Speedy delivery. Only grouse was that sound bar came with European plugs. To be fair, I didn’t complain and when I did mention it, they said they would have sent replacement plugs

9 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks for your review and apologies again about the EU plug

Rated 1 out of 5 stars

Incompetent inconsiderate unhelpful..

Some how these mogadons managed to give dpd an out of use number i had last used 16 months that had been sent a 4 digit pin so the driver could get from me on accepting delivery i said not had it mate then realised its my old number.After checking it wasnt in email either the driver went away with phone.Tried contacting these lovely folks who had taken my 400 quid but unless you know the ransom code you aint getting your item.My current phone is smashed so how the hell could i have got it anyway.Between the two clown companies ive wasted 6 hours of my day and if it arrives tommorow again i probably wont have a code to my in use number due to its functionality ie broke screen.To also add they never answer the number on there website either.Avoid go somewhere else save your sanity dont waste your energy on these.My dads in a mortuary i have a broken phone and i pay 400 quid to get a new one i cant have to sort out his funeral..No respect no compassion total disrespectful fools..

10 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Hello,

The contact number we provided DPD was the one we were provided with your eBay order which was subsequently your old number

Please could you get in touch with us directly so that we can resolve this issue at admin@theelectronicswarehouse.co.uk

Thank you

Rated 5 out of 5 stars

Good experience

Received item as described and got it delivered very next day, thanks.

4 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Many thanks, we appreciate your review

Rated 5 out of 5 stars

All perfect

All perfect, best quality and excellent price.
Thank you!

4 November 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much. Much appreciated

Rated 5 out of 5 stars

Top brand item at a a great price

Was looking for a suitable wall bracket for a 65” TV. The one I wanted was nearly £200 on Samsung. Only £79 here for the exact same thing! Very quick delivery! Great service, thank you

14 October 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much. We're glad to have been able to help

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, they were apleasure to deal with.

8 October 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much. We appreciate your comments

Rated 5 out of 5 stars

Great experience!

We recently bought a TV from The Electronics Warehouse because of their great prices and we could not be happier. The product was delivered very quickly and they also offer warranty. Highly recommend!

16 October 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your kind comments

Rated 5 out of 5 stars

I ordered this from Electronics…

I ordered this from Electronics Warehouse as a gift for my husband - it arrived promptly and was good value for money. Will definitely use Electronics Warehouse again!

10 October 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much. We hope your husband enjoyed his gift

Rated 5 out of 5 stars

Absolutely spot on....

Absolutely spot on....
I was a bit wary at first as the price was great for the samsung qled 65" at £549.00 i read some reviews and all was good so I went for it and it arrived within a couple of days with updates on delivery times. Delivery was on time. I can't fault the process.. very happy.
The tv is spot on aswell... great picture lots of settings to adjust to own preferences...
Will definitely use this company again and recommend..... brilliant..

16 October 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for all your nice comments. We appreciate them a lot

Rated 5 out of 5 stars

Great products and great prices

Great products and great prices. I bought a Samsung soundbar for my Samsung TV, which I am very happy with. Thanks.

28 September 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your review. It's much appreciated

Rated 4 out of 5 stars

purchased a sound bar in seotember…

purchased a sound bar in seotember which was quick delivery good purchae did have an issue with the company but to be fair they sorted it out for me.
would i use again,probably.

19 September 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your review. We're happy to have been able to resolve the issue for you

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