My box came fully sealed with all the packaging but it was empty nothing inside I’m very dissatisfied with the purchase
Company replied
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See what reviewers are saying
I usually wonder whether these are "real" reviews... trust me, this one is. While looking for a specific device, I learned that US citizens are having problems purchasing direct from the manufacturers... See more
Hello all my product arrived on 09/10/2021, I am very satisfied with the storage and overall quality of the product. I'm learning how to use, I recommend everyone to purchase the product is safe to... See more
Service was excellent the package arrived in a timely fashion. It was well packaged. The wallet was easy to setup I give it 5 stars.
Company replied
Company details
About The Crypto Merchant
Written by the company
Your Trusted Source for Crypto Hardware Wallets
As a leading online platform dedicated to all things crypto, The Crypto Merchant offers an extensive range of hardware wallets. Our commitment to security and customer satisfaction makes us an ideal choice for purchasing crypto hardware wallets. With a wide selection of trusted brands, including Ledger and Trezor, The Crypto Merchant ensures authenticity and reliability.
We understand the importance of safeguarding your digital assets, and our curated selection of products reflects our dedication to providing you with the best security solutions in the crypto space. Shop with confidence and take control of your crypto journey with The Crypto Merchant.
Explore Our Collections:
Your Feedback Matters!
Have you shopped with The Crypto Merchant? We'd love for you to share your experience on Trustpilot. Your review helps fellow crypto enthusiasts make informed decisions!
© 2025 The Crypto Merchant. All Rights Reserved.
Visit our official website: thecryptomerchant.com
The Crypto Merchant Guarantee
Our U.S. based team of crypto experts has your back.
The Crypto Merchant boasts an impressive collection of the best hardware wallets available in the market. From renowned brands to cutting-edge technology, their selection caters to every investor's unique needs. Whether you're a seasoned trader or just starting your crypto journey, The Crypto Merchant has the perfect hardware wallet for you.
Contact info
New York, United States
- 929-322-0896
- support@thecryptomerchant.com
- www.thecryptomerchant.com
You should know
4.3
Excellent
259 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop, will buy here again!
Great place to buy HW wallets, I bought my Trezor Model T here and the delivery was fast and the support team even checked to see If I needed any help setting it up. Now I can hodl in style. I will refer my friend to you and would buy from you guys in the future.
18 August 2020
Unprompted review
Very speedy delivery
The order was delivered even earlier than the expected day. Excellent service. Thank you
13 August 2020
Unprompted review
CryptoMerchant is the ABSOLUTE best in…
CryptoMerchant is the ABSOLUTE best in customer service. Highly suggest you use them for all your Crypto needs
10 August 2020
Unprompted review
Excellent service!
21 July 2020
Unprompted review
Excellent service
Good quality product and very fast shipment. No complaints at all!
16 July 2020
Unprompted review
Service was very good
Service was very good, replaced a defective unit and walked me through getting it set up.
15 July 2020
Unprompted review
GOT IT!!!
My item arrived when they said it would and for that I'm appreciative.
7 July 2020
Unprompted review
Found on an internet search company…
Found on an internet search company performed well and followed up to make sure I could use what I purchased
1 July 2020
Unprompted review
Made the transaction quick and easy
Made the transaction quick and easy. Thank you.
26 June 2020
Unprompted review
I paid for next day shipping
I paid for next day shipping. I knew that the state it was being shipped to it was not guaranteed to be there next day. When there were issues The Crypto Merchant responded promptly and took care of the issue.
25 June 2020
Unprompted review
The Crypto Merchant is
The Crypto Merchant is, without any doubt, the best in everything they do.
23 June 2020
Unprompted review
Device works well...all good.
18 June 2020
Unprompted review
Highly recommend
Highly recommend. Lightning fast helpful customer service via email.
17 May 2020
Unprompted review
arrived quick + as described
16 May 2020
Unprompted review
Exceptional
10 May 2020
Unprompted review
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