My box came fully sealed with all the packaging but it was empty nothing inside I’m very dissatisfied with the purchase
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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My box came fully sealed with all the packaging but it was empty nothing inside I’m very dissatisfied with the purchase
Company replied
I usually wonder whether these are "real" reviews... trust me, this one is. While looking for a specific device, I learned that US citizens are having problems purchasing direct from the manufacturers... See more
Hello all my product arrived on 09/10/2021, I am very satisfied with the storage and overall quality of the product. I'm learning how to use, I recommend everyone to purchase the product is safe to... See more
Service was excellent the package arrived in a timely fashion. It was well packaged. The wallet was easy to setup I give it 5 stars.
Company replied
Written by the company
As a leading online platform dedicated to all things crypto, The Crypto Merchant offers an extensive range of hardware wallets. Our commitment to security and customer satisfaction makes us an ideal choice for purchasing crypto hardware wallets. With a wide selection of trusted brands, including Ledger and Trezor, The Crypto Merchant ensures authenticity and reliability.
We understand the importance of safeguarding your digital assets, and our curated selection of products reflects our dedication to providing you with the best security solutions in the crypto space. Shop with confidence and take control of your crypto journey with The Crypto Merchant.
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© 2025 The Crypto Merchant. All Rights Reserved.
Visit our official website: thecryptomerchant.com
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My box came fully sealed with all the packaging but it was empty nothing inside I’m very dissatisfied with the purchase

Reply from The Crypto Merchant
Service was excellent the package arrived in a timely fashion. It was well packaged.
The wallet was easy to setup I give it 5 stars.

Reply from The Crypto Merchant
Haven’t received it yet but I like the process so far.

Reply from The Crypto Merchant
Smooth internet transaction/order. Free shipping ($150 order) and no sales tax. No complaints here.
These guys are currently off by about $40,000 on their Bitcoin price prediction for the end of 2025. That said, it’s still better than some so-called economic experts who were over $100,000 out of line. Price forecasts are one thing — but transaction handling is another matter entirely.
My main concern is with a recent transaction of $22,000. The payment was initially declined by my bank, but I immediately contacted the bank and authorized the transaction. Since then, the full amount has been deducted from my account.
However, I have not received proper verification confirming that the platform has received the funds. Considering the size of the transaction, this lack of confirmation is extremely concerning. Clear acknowledgment and timely verification should be standard practice for large transfers.
After reviewing the situation and the absence of confirmation despite funds being withdrawn, I consulted Cannabisfx-org to better understand the appropriate legal steps available when large transactions are debited without proper acknowledgment.
I am requesting immediate written confirmation that the $22,000 has been successfully received and credited. Transparency and prompt communication are essential in matters involving significant sums of money.

Reply from The Crypto Merchant
The Crypto Merchant offers a safe and intuitive process.
Purchased the Tezor model one on sale with a 10% discount. The company is very professional with their follow up emails upon purchase of item.
Customer service is unresponsive. The phone number doesn’t work for customer service.
Your order is late after you charged me a delivery fee and made me a “ promise “ !!!
Thank you you made the experience easy I tried to order from another hardware supplier and it was so complicated you made it so easy and simple and I can't wait to get my hardware wallet
Fast and quick shipping. The package nicely sealed professionally. Great quality!
Simple normal transaction as one would expect.
Shipping and packing was beautiful. Will make business again thank you
High quality and dedication show through and through.
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