Canvas Factory Reviews 

20,305
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,592 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful print quality, vibrant colors, and sturdy frames that look amazing on any living room wall. Consumers also appreciate how simple the ordering process is, noting that items arrive safely packaged and remarkably fast. However, some people mentioned that the canvas was not stretched tight enough over the wooden frame, causing a slight sag. A few other people also felt that delivery times experienced unexpected delays or occasional tracking issues with the courier. Despite these occasional drawbacks, buyers remain happy with the overall value and wonderful final results.

What people talk about most

Product

People report positive experiences with product, highlighting the brilliant picture quality, excellent... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with beautifully reproduced... See more

Service

Customers felt high satisfaction regarding the helpful advice, fast turnaround, and simple manual check... See more

Order

Consumers find order to be positive, highlighting how easy the ordering process is alongside helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loading photos into the system is easy. Sizing is very adaptable and the previews given at actual size give an accurate indication of the quality/clarity of the finished product. The manual check fa... See more

Rated 5 out of 5 stars

The staff at canvas factory could not have been more helpful. The photo I had taken and wanted printed out wasn't good enough for a large print so they helped me through the process and I now have a m... See more

Rated 5 out of 5 stars

What made my experience great. I was informed the image I sent had a couple of issues when enlarged. The image was cleaned up by CF and had power lines removed, making the image extremely acceptable.... See more

Rated 5 out of 5 stars

Well worth a wait and a bit of extra cash to have the photo reviewed. When it was acceptable it didn't take long to arrive. It was perfection and can't stop admiring the cushion with fabric very soft... See more



Company details

  1. Photo Printing Service
  2. also in
  3. Art Supply Store
  4. Association or Organization
  5. Bedroom Furniture Store
  6. Furniture Store
  7. Interior Designer
  8. Living Room Furniture Store
  9. Wedding Service

Information provided by various external sources

Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,305)

1,535 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really easy website to use

really easy website to use. I ordered prints from my own images and I liked that I could see what the end result would be. when I received them they were as good as I'd hoped.

10 September 2026
Rated 5 out of 5 stars

I’m so happy with my photo from Canvas…

I’m so happy with my photo from Canvas Factory! The quality turned out beautifully, and the whole process was so easy and quick. The delivery was also very fast, which I really appreciated. I’m very happy with the result and will definitely be coming back to Canvas Factory again. Highly recommend!

3 September 2026
Rated 1 out of 5 stars

Very disappointed with the customer…

Very disappointed with the customer service side of this company one of my pictures didn’t arrive and they tried to say that it was lost in transit when it hadn’t actually been sent but trying to get help from this company was so hard I would never use them again

6 August 2026
Rated 5 out of 5 stars

Easy process, fantastic result

The process of selecting a size, uploading a photo and payment was super straightforward.
My print arrived promptly, in great condition, and I absolutely love it. I have, and will continue to refer people to the Canvas Factory.

31 August 2026
Rated 5 out of 5 stars

Wow! Exceptional Quality!

I had 10x canvas prints created and I'm very impressed! Customer service was helpful, I received regular updates on the order/delivery, and the quality of the canvas frame/print are exceptional. Well packaged and well-made. I highly recommend The Canvas Factory!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Great price, attentive service, fast delivery

Easy ordering process. I got my canvas prints on sale at a great discounted price. Even though I didn't pay for the editing the company checked my photos and found one blurry. They made edits which made the print clearer but (likely) AI added in the Himalayas into my shot of Canberra! I declined the edited print and went with my original. Very happy with the quality and speed of delivery.

31 August 2026
Rated 5 out of 5 stars

A lazy artists dream.

As a creative person, I found the experience very enjoyable as it still allowed for my input in certain aspects of the design, whether it be editing the photo uploaded or trying the various styles and how to best present the canvas.

31 August 2026
Rated 5 out of 5 stars

Great canvas prints

Great quality. I am really impressed. I bought in a sale and the price was fantastic. Great service too. I highly recommend the Canvas Factory particularly when they have deep discount sales. Even if there is no sale I expect people will be very happy with the quality.

6 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look