Amart Furniture Reviews 

Good customer experience, sales person was very helpful and knowledgeable 👍🙂

I managed to find what I wanted, although it seems there will be a delay of approx 3 weeks for delivery.

Very good service and quick free delivery - actually placed where the mattress needed to go

We were happy with the convenience of the online purchase and happy to sit on the Kayden 2 seater in store.

Zero supply chain visibility and zero accountability

I ordered from Amart Oxley with a promised 12-week delivery timeframe. That wait is frustrating enough on its own, but what makes this unacceptable is that Amart doesn't even know the actual status of my product.

I have contacted them multiple times for an update and keep getting fobbed off with the exact same vague response: that it "seems" to be delivering in late October or early November, with no explanation as to why. When I finally pressed them for a real reason, they admitted their own supplier hasn't responded to them and that it might take another week just to hear back.

If a major retailer like Amart cannot even get a response from their own supplier, what does that say about the credibility and reliability of both of them? They are quick to take your money upfront and lock you into a 12-week wait, but completely clueless when it comes to actually delivering. Save yourself the headache and buy from a retailer that actually knows where its stock is.

Great delivery service, efficient, timely, job done in no time, really appreciated, thank you!

Thanks, fab customer service and very easy

Multiple delays and a significant lack of communication! What would normally take 12-14 weeks was delayed by several months and no-one in the store contacted us. We had to chase them. Upon delivery of an alternative bed, instructions for assembly were inaccurate and LED lighting wiring was stripped and faulty. Will not shop at Amart ever again.

Sale service and Products are first Class

Excellent service and helpful with products, would highly recommend amart Oxley. Very friendly staff

Product was fine. Delivery was to wrong address. By the time l explained my problem to Amart and then their chosen transport company. I was told the transport truck is no longer in my area. We try and correct another day. What!!
Poor owner of wrong address drove a large chair to me.

Staff Great to deal with very helpful at Waurn Ponds. Delivery of item efficient, drivers polite, overall no complaints, A Big Tick :)

Friendly informed staff from shop to delivery
Live Delivery tracking great staff in every area of amart store and warehouse
Product was great in terms of cost and quality.
Thankyou

We purchased a, outdoor setting online from amart , our friends had bought one and price and quality was great, so we went ahead , but spoke to the lady at munno para, outdoor furniture, and she was great.

The sales staff were deceptive in regards to offers amart we’re offering at the time.

Delivery Do as you say Don’t treat your customers as a number

From my first look online to in store and purchase - every aspect was a great experience - one of the best I’ve had in a long time. Store presentation, staff, knowledge excellent.

The staff,products and delivery was excellent we can't complain about anything very professional.